Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Agréable séjour
Publié le 21 nov. 2019 sur HotelsÉtablissement très bien situé , à 8 km de la gare routière , à proximité de la gare de Komtar ( pour le bus 204 pour aller à Penang Hill ) , pas loin de ferry pour Langkawi. La suite était très bien agencée , spacieuse et confortable. Le ménage était très bien fait . Le personnel est très sympathique et pro . Le lit confortable et agréable.
Commentaires de Gestion de l’hôtel
22 nov. 2019 par MANAGEMENT, Gestion de l’hôtel
Dear Valued Guest,
Warmest Greetings from M Summit 191 Executive Hotel Suites!
Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites.
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :)
Kind Regards,
The Management
par un voyageur
Publié le 6 févr. 2024 sur Expedia
They should drop the word luxury from the name, it isn’t luxury, but it is good, good location, safe, clean, friendly staff. Breakfast was free so ok, but I wouldn’t pay for it. Room was large, plenty space. We had no toilet paper, had to go and ask, but they brought it up. Mugs and glasses were provided, but no way to wash them, and they weren’t replaced at all during our stay
The rooftop bar was disappointing as it is quite expensive. Go next door to the Wembley instead, bar is higher and prices much more reasonable.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par The Management, Gestion de l’hôtel
Dear Philip, thank you for staying with us at The Granite Luxury Hotel and writing us a review. Please accept our profound apologies for the inefficiency. We had carried out the necessary actions. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par The Management, Gestion de l’hôtel
Dear Jillian Lorraine, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par The Management, Gestion de l’hôtel
Dear Nga Chi, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 janv. 2024 par The Management, Gestion de l’hôtel
Dear hang yee, thank you for your candid review. We are sorry to hear that you were not satisfied with your stay. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.
par un voyageur
Publié le 14 déc. 2023 sur Hotels
การเอารถมารับส่งหน้ารร. ไม่สะดวกมากๆ ทุกอย่างดีหมดยกเว้น ความสะดวกในการรับส่ง เพราะไม่มีถนนที่กว้างพอให้รถมารอรับได้และไม่สามารถกลับรถได้ต้องถอยหลังออกเท่านั้น
Commentaires de Gestion de l’hôtel
20 déc. 2023 par The Management, Gestion de l’hôtel
Dear nongnuth, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.
par un voyageur
Publié le 6 déc. 2023 sur Expedia
The best stay I have during my trip to penang, great staff! Would recommend.
Commentaires de Gestion de l’hôtel
7 déc. 2023 par The Management, Gestion de l’hôtel
Dear James Seng Hee, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.
par un voyageur
Publié le 23 nov. 2023 sur Expedia
All is okay except the music is loud even after 10pm.
Commentaires de Gestion de l’hôtel
24 nov. 2023 par The Management, Gestion de l’hôtel
Dear Leng, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. Please be informed that we have highlighted this issue to our fellow neighbour. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.
par un voyageur
Comfortable
Publié le 6 nov. 2023 sur HotelsAwesome, except we are not use to have the bed room without the widow
Commentaires de Gestion de l’hôtel
18 nov. 2023 par The Management, Gestion de l’hôtel
Dear Siew Loong, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.
par un voyageur
Publié le 19 sept. 2023 sur Expedia
Bathroom got bad smell all the time
Commentaires de Gestion de l’hôtel
28 sept. 2023 par The Management, Gestion de l’hôtel
Dear Tzu Ta, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.
