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Portobello Resort Apartments

3.5 star property
3.5-star apartment near Pacific Fair Shopping Centre

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Photo gallery for Portobello Resort Apartments

Outdoor pool
Exterior
Apartment, 1 Bedroom
Reception
Apartment, 1 Bedroom | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi

Explore the area

View in a map
2607 Gold Coast Highway, Broadbeach, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪2 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom | Living area

Basic Apartment, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the area

Gold Coast

Seaside stay .Within a 10-minute walk of this Mermaid Beach apartment, you'll find Pacific Fair Shopping Centre and The Star Gold Coast. Gold Coast Convention and Exhibition Centre and SkyPoint Observation Deck are also within 3 miles (5 km).
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What's nearby

  • Pacific Fair Shopping Centre - 2 min walk - 0.2 km
  • Dracula's Cabaret - 5 min walk - 0.5 km
  • The Oasis - 10 min walk - 0.9 km
  • The Star Gold Coast - 12 min walk - 1.1 km
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 1.2 km

Getting around

  • Broadbeach South Light Rail Station - 5 min walk
  • Varsity Lakes Station - 16 min drive
  • Coolangatta Airport (OOL) - 26 min drive

Restaurants

  • ‪Motto Motto - ‬7 min walk
  • ‪Outback Steakhouse - ‬8 min walk
  • ‪BiN 232 - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Sushi Natto - ‬7 min walk

About this property

Portobello Resort Apartments

3.5-star apartment near Pacific Fair Shopping Centre
Portobello Resort Apartments offers its guests an outdoor pool and a hot tub. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a garden are also featured at Portobello Resort Apartments. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 4 levels
  • Built in 1997
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Portobello Resort Apartments offers 9 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers. This Gold Coast apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

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Tropicana Motel
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  • Free WiFi
  • Air conditioning
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includes taxes & fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Crib: AUD 45 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near a metro station
  • Near a train station
  • Near the airport
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Theme park nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 4 floors
  • 9 units
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 45.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Portobello Broadbeach
Portobello Resort Apartments
Portobello Resort Apartments Broadbeach
Portobello Resort Apartments Broadbeach, Gold Coast
Portobello Apartments Broadbeach
Portobello Resort Apartments Mermaid Beach
Portobello Apartments Mermaid Beach
Apartment Portobello Resort Apartments Mermaid Beach
Mermaid Beach Portobello Resort Apartments Apartment
Apartment Portobello Resort Apartments
Portobello Apartments
Portobello Apartments Mermaid
Portobello Apartments Mermaid
Portobello Resort Apartments Apartment
Portobello Resort Apartments Mermaid Beach
Portobello Resort Apartments Apartment Mermaid Beach

Frequently asked questions

How close is Portobello Resort Apartments to the airport?

Portobello Resort Apartments is 14.4 mi (26-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Portobello Resort Apartments have an airport shuttle?

Portobello Resort Apartments offers an airport shuttle.

How close is Portobello Resort Apartments to the beach?

This apartment is a short 7-minute walk from Mermaid Beach and 8-minute walk from Kurrawa Beach. Don't forget your sunscreen!

Does Portobello Resort Apartments offer free breakfast?

Portobello Resort Apartments does not offer free breakfast.

Is there a casino at Portobello Resort Apartments?

No, there is no casino at this apartment, but The Star Gold Coast (9-min walk) is nearby.

What time is check-in at Portobello Resort Apartments?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Portobello Resort Apartments?

This apartment offers free self parking.

Does Portobello Resort Apartments have a pool?

Portobello Resort Apartments features an outdoor pool.

Does Portobello Resort Apartments have a spa?

There are no spa services available at this apartment.

How close is Portobello Resort Apartments to downtown Gold Coast?

Portobello Resort Apartments is 1.4 mi away from Gold Coast.

Portobello Resort Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 220 reviews
Rating 8 - Good. 97 out of 220 reviews
Rating 6 - Okay. 17 out of 220 reviews
Rating 4 - Poor. 7 out of 220 reviews
Rating 2 - Terrible. 3 out of 220 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Anke

Travelled with partner
Liked: Cleanliness
Management was very accommodating and helpful. The pool and spa was lovely after sports. Location is great between beach and shopping and restaurants. Currently roadworks during the night are very noisy and disturbing.
Stayed 10 nights in Sep 2025

4/10 Poor

Morgan

Liked: Amenities
Disliked: Cleanliness
I pulled out the sofa bed in the living room because that was the only room with AC and there were stains All over the bed. I was so grossed out I just slept in the bedroom and dealt with the heat. I dropped something on the floor in the bedroom and it rolled under the bed, I looked under the bed for it and there was another guests dirty clothes under there. Definitely not a clean room. The area of the hotel was great but I don’t think I’d stay here again. I didn’t feel like the room was clean.
Stayed 3 nights in Sep 2025

6/10 Okay

Cheryl

Travelled with partner
Disliked: Property conditions & facilities
Dishwasher, tv in bedroom not working. A bit of maintenance would help
Stayed 8 nights in Aug 2025

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, safe and a great location. Good value for money
Stayed 4 nights in Aug 2025

6/10 Okay

mohamed

Business traveller
Liked: Cleanliness, room comfort
No internet in the property despite the modern is working.
Stayed 3 nights in Jun 2025

6/10 Okay

mohamed

Business traveller
Liked: Cleanliness, room comfort

nice place, but no internet

I was on a business trip. The internet was not working, despite there was a modem, but no internet signal when I connected to the wifi. Please fix this issue
Stayed 3 nights in May 2025

8/10 Good

Joyce and Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy and comfortable, we would stay there again .
Stayed 5 nights in May 2025

10/10 Excellent

Giacinto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.
Stayed 6 nights in Apr 2025

10/10 Excellent

Karen Mary

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Mar 2025

10/10 Excellent

andrina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!
Stayed 14 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
was as per listing, great location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property managers, friendly and helpful. Apartment was perfect for what we needed. Pool was amazing, beds comfortable, room clean and easy parking. Loved our stay, if we come back again to the gold coast we will stay here again. Thanks very much

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Hair dryer needed an Australian adaptor, not found in the apartment. Otherwise, accommodation was fine.
Stayed 2 nights in Jan 2025

10/10 Excellent

Le Cuong

Liked: Cleanliness
Stayed 9 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

David Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Marty was very nice and helpful will stay again in the future thanks for everything. Regards Olivia
Stayed 6 nights in Aug 2024

10/10 Excellent

Kimi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Christine and Phil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property central to all our needs.
Stayed 3 nights in Feb 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great clean and renovated. The pool was clean and the spa warm 😎. There are two construction site close to the property so don't expect a sleep in.
Stayed 3 nights in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Colleen

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff were very helpful, welcoming and accommodating.
Stayed 3 nights in Oct 2023

10/10 Excellent

william

Liked: Amenities, property conditions & facilities
All ok
Stayed 5 nights in Dec 2022

8/10 Good

Suffien

Liked: Cleanliness, amenities
Portobello was so conveniently close to Pacific Fair, with supermarkets, restaurants and even a gym for me to use while visiting. It was also really a nice 15 min walk to the convention centre, where I can stop by a number of cafes to get my caffeine fix beforehand! The room itself is a little worn down, and could do with a revamp but otherwise it was comfortable.
Stayed 7 nights in May 2022