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Soul Surfers Paradise - GCLR

Property class: 4.5
4.5-star luxury hotel near Surfers Paradise Beach

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Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
8 The Esplanade, Surfers Paradise, QLD, 4217
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪2 min walk‬
  • Place, SkyPoint Observation Deck
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪32 min drive‬

Room options

View all photos for 2-Bedroom Ocean View

2-Bedroom Ocean View | Living area

2-Bedroom Ocean View

  • Ocean view
  • 132 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 3-Bedroom Ocean View

3-Bedroom Ocean View | Living area

3-Bedroom Ocean View

  • Ocean view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 King Bed OR 3 King Beds

View all photos for 3-Bedroom Ocean View (Level 40+)

Iron/ironing board, individually decorated, individually furnished

3-Bedroom Ocean View (Level 40+)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 160 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for 4-Bedroom Sub-Penthouse with Ocean Views

4-Bedroom Sub-Penthouse with Ocean Views | Living room

4-Bedroom Sub-Penthouse with Ocean Views

  • Ocean view
  • 454 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds, 3 Twin Beds and 1 Queen Bed

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  • Pool
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About the area

Gold Coast

Oceanside stay.Within a 10-minute walk of this Surfers Paradise hotel, you'll find Surfers Paradise Beach and SkyPoint Observation Deck. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 miles (5 km).

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 2 min walk - 0.2 km
  • Chevron Renaissance - 3 min walk - 0.3 km
  • Slingshot - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 9 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Surfers Paradise Surf Life Saving Club - ‬3 min walk
  • ‪House of Brews - ‬2 min walk
  • ‪Hungry Jack's - ‬1 min walk

About this property

Soul Surfers Paradise - GCLR

4.5-star luxury hotel near Surfers Paradise Beach
There's a restaurant on site. Soul Surfers Paradise - GCLR offers its guests a children's pool, an indoor pool, an outdoor pool, and a hot tub. A fitness center, a sauna, and a terrace are also featured at the luxury Soul Surfers Paradise - GCLR. For a fee, parking is available.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 77 levels
  • Built in 2012
  • Express check-out
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Soul Surfers Paradise - GCLR offers 288 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include separate bathtubs and showers. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

Similar properties

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Hilton Surfers Paradise Hotel & Residences
Surfers Paradise
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $224
CA $247 total
includes taxes & fees
Aug 30 - Aug 31
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Property amenities

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Parking and transportation

  • Secured self parking on site (AUD 10 per night; includes in/out privileges)

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 1-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
There is no front desk at this property
The check-in location differs from the property location; go to: [Shop 17 / 24 Queensland Ave, Broadbeach QLD 4218]
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property after booking with mandatory online check-in information. Guests must submit valid identification and damage deposit payment via secure link by 4 PM on the check-in date

Access methods

Lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 10 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited.

Property is also known as

Soul Surfers Paradise GCLR Apartment
Soul GCLR Apartment
Soul Surfers Paradise GCLR
Soul GCLR
Soul Surfers Paradise Gclr
Soul Surfers Paradise - GCLR Hotel
Soul Surfers Paradise - GCLR Surfers Paradise
Soul Surfers Paradise - GCLR Hotel Surfers Paradise

Frequently asked questions

How close is Soul Surfers Paradise - GCLR to the airport?

Soul Surfers Paradise - GCLR is 19.4 mi (39-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Soul Surfers Paradise - GCLR have an airport shuttle?

Airport shuttle services are not available at Soul Surfers Paradise - GCLR.

How close is Soul Surfers Paradise - GCLR to the beach?

This hotel is a short 3-minute walk from Surfers Paradise Beach and 9-minute walk from Northcliffe Beach. Don't forget your sunscreen!

Does Soul Surfers Paradise - GCLR offer free breakfast?

Soul Surfers Paradise - GCLR does not offer free breakfast.

Is there a casino at Soul Surfers Paradise - GCLR?

No, there is no casino at this hotel, but The Star Gold Coast (5-min drive) is nearby.

What time is check-in at Soul Surfers Paradise - GCLR?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Soul Surfers Paradise - GCLR?

Free parking is not available at this hotel. Self parking is available for AUD 10 per night.

Does Soul Surfers Paradise - GCLR have a pool?

Soul Surfers Paradise - GCLR features an indoor pool, an outdoor pool, and a children's pool.

Does Soul Surfers Paradise - GCLR have a restaurant?

Yes, there is a restaurant on site.

Does Soul Surfers Paradise - GCLR have a spa?

There are no spa services available at this hotel.

How close is Soul Surfers Paradise - GCLR to downtown Gold Coast?

Soul Surfers Paradise - GCLR is 1.1 mi away from Gold Coast.

Soul Surfers Paradise - GCLR Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 65 out of 124 reviews
Rating 8 - Good. 31 out of 124 reviews
Rating 6 - Okay. 10 out of 124 reviews
Rating 4 - Poor. 10 out of 124 reviews
Rating 2 - Terrible. 8 out of 124 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

paul

Liked: Amenities
Very nice place to stay
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
Nice view and good room condition and free parking!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay. Had a fantastic family holiday.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Tahlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay for a hens weekend away was relaxing, clean and no effort to do with the apartment. Was the best unit I have stayed in, on the Gold Coast.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

John

Liked: Amenities
Convenient beach access and shopping
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful location. Highly recommend.
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

Chheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to shops and the beach
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing apartment
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and as described so I do recommend. Great location and price. Communication was a problem at the start with the property manager as they did not receive my messages via Expedia app to request early check in. Also the room was not ready at 2pm so they offered a late check out. Other than that, we were really happy and would stay again.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. The apartment is awesome.
Stayed 9 nights in Jan 2024
Verified review

10/10 Excellent

Arty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular views

Spectacular room with views to match. Loved it & not stay anywhere else when at Surfers Paradise.
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Qorban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the ocean view from the balcony . Staffs were nice friendly . I had nothing bed experienced on my night i stayed,
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Sarah

Liked: Staff & service
Close to everything. Good apartment for a family stay. The hotel was nice but overall the facilities are a bit tired and the pool/spa area needs a makeover. Apartment was well equipped and generally clean. Beds were super comfy and an awesome view of the ocean. Didn’t appreciate the cockroaches on the 46th floor.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Property was amazing!! Gold Coast luxury resorts management team was poorly organised, check in and check out was very inconvenient, room wasn’t ready on arrival had to wait longer & wasn’t notified when it was ready as they promised, we had to chase them up. only had one key available which we had to personally return to their office which was half an hour away from where we were staying. we will be booking direct with the property next time. very disappointing given we are here once a month.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs bad pest control
Stayed 8 nights in Dec 2024
Verified review

10/10 Excellent

Taylah

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and really clean room. The only downside was as it is privately managed we couldn’t go to reception staff at the hotel for help with things - also was not enough toilet paper in the room for our stay so we had to go and buy more.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Saim

Liked: Cleanliness, staff & service
Not clean enough
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Cockroaches and worn unit

Location was great, we had cockroaches and unit wear and tear was in average condition Tv in bedrooms very old not smart tv which you would expect
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. There are a few very minor issues I have not tabled. I did not appreciate the cleaning staff turning up before 10am and hovering outside our room.
Stayed 3 nights in Oct 2023
Verified review

2/10 Terrible

yikang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here before and was completely satisfied, but this time I was very disappointed. The carpet in the master bedroom was damp, and the bathroom exhaust fan was not working. I stayed for three nights, yet only one day’s supply of shampoo and body wash was provided. Because the exhaust fan didn’t work, the entire room smelled damp. The kitchen range hood was broken, the dryer handle was nearly falling off, and both balconies had lots of spider webs. The kitchen bin still had trash left from the previous guest and was not emptied. Overall, this stay was really disappointing.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Emma

Disliked: Cleanliness, staff & service
We paid top dollar to stay in this apartment however the cleanliness really let it down. We had to clean the floor tiles upon arrival as they’d been mopped with a greasy substance that wouldn’t dry. The white mats used to clean the floor ended up brown. We found hairs when turning bed down, WIFI didn’t work and dryer stopped a number of times. Location is fantastic but not worth the $$$.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Duncan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Would never stay with GCLR again. Had many issues right from the get go. Duplicate payments for the accomodation from my credit card which I had to prove. Cleanliness of the room was very poor. Toilet in disgusting state and the tiles were not mopped. This was never fully resolved after going into there office and complaining and baking several phone calls. Very dissapointed in the overall experience with this third party company.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Sascha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was dusty and the floor was dirty and had not been thoroughly cleaned. The apartment was advertised as a three bedroom (and paid as a three bedroom) but the third bedroom had no window andooo there was no space to walk around the side of the bed. There were wires sticking out of a socket presenting a safety risk. This was a very disappointing experience.
Stayed 6 nights in Apr 2025
Verified review

2/10 Terrible

Jatin

Disliked: Staff & service
I expected so much from this beautiful building but unfortunately it’s just waste of money. Aircon was not working in the lifts, no screen was working on the lifts and no aircon throughout the building. There is no morning buffet available at the hotel. This is one of the most expensive stay in Gold Coast but I would rate only 1 star
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It would have been appreciated if the room had the air conditioning on, when we arrived for the first time, floors were slippery and apartment was stuffy with the humidity. It was really uncomfortable and dangerous walking in. Leaking tap, and not lockable door in second bathroom. For a three bedroom apartment and only to have 1 drying rack for clothes was unacceptable, we had to buy another 2 and leave them there. Will think twice before renting privately again.
Stayed 7 nights in Dec 2024