Ratings based on 177 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 4, 2023 on Expedia
Comment from Hotel Management
Oct. 21, 2023 by Mitsis Rodos Village team, Hotel Management
Dear valued guest, thank you for taking the time to post your review. We are delighted to know that you enjoyed your stay with us. We hope to provide you another great stay in the near future.
by A traveller
Posted Aug. 29, 2023 on Expedia
Comment from Hotel Management
Oct. 21, 2023 by Mitsis Rodos Village team, Hotel Management
Dear valued guest, thank you for taking the time to post your review. We are delighted to know that you enjoyed your stay with us. We hope to provide you another great stay in the near future.
by A traveller
Posted Aug. 23, 2023 on Expedia
Comment from Hotel Management
Oct. 21, 2023 by Mitsis Rodos Village team, Hotel Management
Dear valued guest, thank you for taking the time to post your review. We are delighted to know that you enjoyed your stay with us. We hope to provide you another great stay in the near future.
by A traveller
Posted May 10, 2023 on Expedia
loved the sea view bungalow we stayed in! it was modern and close to a pool as well as dinning and the beach!!! however, i didn't think the other rooms looked as up to date. I didn't see the inside but the outside looked a little ran down
by A traveller
Worst experience ever for a 5 star hotel
Posted May 2, 2023 on HotelsIts my worst trip so far. The room allocated to me was fly infested and a bird nest right in front of our door with bird poop all over the front of our room and the birds flying over our heads as we entered and left the room which made me very uncomfortable.
I also had over 20 flies on the ceiling of the room.
I requested for a room swap but was told it was impossible.
This i did at about 3pm on friday and then 11pm. The first time i was told there wasnt any availability until the next day. Whan we got to the room later in the evening, i was accused of coming to later to complain so my room will have to be sprayed at past midnight after waiting for over an hour. Ibwas also offered a sister hotel at past midnight. Nothing was done until i brought out my phone to record.
I didn't get any audience until about 2am and didn't do to bed until about 4am when they offered me a room. Porter even mentioned that i will be moved again after 2 nights and i said no.
This is unacceptable and made my experience really unpleasant and was unsettled for the first 2 days.
Comment from Hotel Management
May 3, 2023 by MK, Hotel Management
Dear Guest,We apologize for the unpleasant experience you had during your stay at our hotel. We take all feedback seriously and appreciate you bringing this to our attention.Please note that our hotel is in the countryside, and as such, we take great care to preserve the natural environment and wildlife in the area. We are certified with Travelife, which is a certification that recognizes our commitment to sustainability and responsible tourism.Regarding the issue with flies and bird droppings in front of your room, we understand how uncomfortable this must have been for you. We do our best to keep our rooms clean and free of pests, but sometimes issues like these can arise due to our location in the countryside.Thank you for your understanding, and we hope to have the opportunity to welcome you back to our hotel in the future.We apologize for any inconvenience caused by our inability to immediately switch your room, as soon as we had availability, we were able to change your room. We understand that this may have taken longer than you would have liked, and for that, we apologize. However, we do our best to accommodate all of our guests' needs as quickly as possible, and we are glad that we were ultimately able to provide you with a more comfortable room.Once again, we apologize for any discomfort you experienced during your stay. We hope that you will give us another chance to provide you with a more enjoyable stay in the future.Yours SincerelyMitsis Rodos Village
by A traveller
Posted Apr. 11, 2023 on Expedia
by A traveller
Posted Nov. 10, 2022 on Expedia
This is a perfect hotel for solo travellers.
I would definitely visit again but in early summer as the majority of the excursions, bars and boat trips were shut as it was approaching off season.
This is definitely a 4* hotel (not 5* yet) I think the food in the main restaurant lets it down.
Pro's:
- Clean and tidy room and a lovely modern bathroom with daily house keeping.
- Beachfront hotel with multiple pools, lounge area's and daytime/evening activities for all ages.
- Excellent customer service from all staff *(Jeta, Andreas, Vasileios, Arland and Erion)*
Cons:
- Extremely difficult to get a booking at the A la Carte restaurants (I had to repeatedly speak to the restaurant management to get 1 on my final day).
- 1 hour taxi ride/2 hour bus ride to the main Old town/Airport
by A traveller
Posted Oct. 24, 2022 on Expedia
Lovely hotel very clean and staff were friendly especially spiros
by A traveller
Posted Oct. 15, 2022 on Hotels
Comment from Hotel Management
Oct. 17, 2022 by Mitsis Rodos Village Beach Hotel & Spa, Hotel Management
Dear valued guest, On behalf of all the staff of the hotel Mitsis Rodos Village we want to thank you for taking the time to share wrote experience of your visit to our hotel.Your positive comments are of great value to us and we assure that they will be shared with all the staff of the hotel. We are glad that the staff of the entire hotel were able to meet your expectations. Also excellent to know that our services and facilities have been more than satisfactory.We hope you will be back at our hotel in the near future.Kind Regards,
by A traveller from Islington
Posted Oct. 2, 2022 on Expedia
Oh I have so much to say about this hotel it's literally unreal. Firstly I would like to start with the only positive which was most staff was really nice really friendly smiley and helpful few from the Crepe place was really annoying as they take order and forget about you and loads of people come and go and your still waiting then when it finally comes cause you get up and tell them they forget your knife and fork then they forget your drink I was very angry that day for the service they provided. There is also a young girl who smiles at you and as soon as she walks away gives a dirty look she saw me looking when she kept doing it.
Next the rooms like its so bad that it was falling apart the sockets were coming off literally from the wall with our chargers. The toilet wouldn't flush there was ant infestation in the room everyday it was disgusting I found ant in the bed 3 times which made me itch all night. I called the front desk waited more then an hour no one showed then called again and told them i have been waitinf and not putting my son to sleep cause of them they came sprayed something which did not work. The hotek is not sound proof like I don't want to hear the couple upstairs having sex it was just disgusting and uncomfortable.
The pool was all around the hotel which is a journey from one to the other which was not nice. It took us literally 10min to get to the main area everyday for food. Pools are small for the amount of people they have.
The beach is not 2min
Comment from Hotel Management
Oct. 3, 2022 by Stelios Matsigkos General Manager, Hotel Management
Dear Ali, Thank you for sharing your holiday impressions online. We are sorry to read that we did not live up to your expectations. Our goal was to provide you with an exceptional stay and as it seems we failed to do so.Please accept our sincere apologies.Thank you again for your valuable feedback. We hope that will have the honor of welcoming you back in one of Mitsis Properties in the future.Kind Regards,
