Note fondée sur 370 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Emilie, Gestion de l’hôtel
Thank you for choosing to stay with us at The Hampton Inn Greenwood. We are delighted to hear that your stay was satisfactory. Our staff will be happy to hear that. Please come and see us again!
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 déc. 2023 par Emilie, Gestion de l’hôtel
Thank you for choosing to stay with us at The Hampton Inn of Greenwood! Hearing your feedback is how we continue to improve! Our staff will be delighted with your 5-star review. We look forward to seeing you again in the future.
par un voyageur
Publié le 25 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 déc. 2023 par Emilie, Gestion de l’hôtel
Thank you for choosing to stay with us here at The Hampton Inn of Greenwood! We are delighted with the high rating you chose to give us. We hope you will choose to stay with us again during your next travels to SC.
par un voyageur
Publié le 4 déc. 2023 sur Hotels
Definitely will go back
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Emilie, Gestion de l’hôtel
As our guests are our utmost priority, I am delighted to hear that your experience with us was satisfactory. Your review helps us to see areas where we need to grow and commend our staff on great service. Our team works diligently each day to provide each guest with a satisfactory stay as well as a clean room! Thank you for choosing to stay with us! We look forward to seeing you again in the future.
par un voyageur
Publié le 2 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Emilie, Gestion de l’hôtel
Thank you for choosing to stay with us at The Hampton Inn Greenwood. Your review helps us to see areas where we need to grow and commend our staff on great service. Our team works diligently each day to provide each guest with a satisfactory stay as well as a clean room! We look forward to seeing you again in the future.
par un voyageur
Publié le 10 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 nov. 2023 par Emilie, Gestion de l’hôtel
As our guests are our utmost priority, I am delighted to hear that your experience with us was satisfactory. Your review helps us to see areas where we need to grow and commend our staff on great service. Our team works diligently each day to provide each guest with a satisfactory stay as well as a clean room! Thank you for choosing to stay with us! We look forward to seeing you again in the future.
par un voyageur
Publié le 30 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Emilie, Gestion de l’hôtel
As our guests are our utmost priority, I am delighted to hear that your experience with us was satisfactory. Your review helps us to see areas where we need to grow and commend our staff on great service. Our team works diligently each day! We thank you for choosing to stay with us and look forward to seeing you again in the future.
par un voyageur de mt pleasant
Publié le 22 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Emilie, Gestion de l’hôtel
As our guests are our utmost priority, I am delighted to hear that your experience with us was satisfactory. Your review helps us to see areas where we need to grow and commend our staff on great service. Thank you for choosing to stay with us. We look forward to seeing you again in the future!
par un voyageur
Publié le 22 oct. 2023 sur Expedia
While the facilities looked fine at first, within 10 minutes of our stay, we found two live roaches in our room. Hotel staff was accommodating / issues a refund for our stay (we went to another hotel in the area), though. The lobby area looked fine but had a slight smell and the individual rooms definitely needed upgrades. Our carpet had stains, the shower had shower mat stains that looked permanent, and the bathroom floors were a bit sticky. While these issues were noticeable, we were fine until we spotted two very large roaches in the room. Overall, the hotel would benefit from a few upgrades and pest control. However, props to the staff for being kind/understanding during it.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Emilie, Gestion de l’hôtel
As our guests are our utmost priority, I am saddened to hear that your experience with us was not satisfactory. Your review helps us to see areas where we need to grow and commend our staff on great service. I sincerely apologize for the pest issue you experienced. We have since had the hotel treated by pest control. We are working on improving the hotel daily and thank you for pointing out improvements needed. Thank you for recognizing our front desk team. We thank you for staying with us.
par un voyageur
Clean but not stocked
Publié le 9 oct. 2023 sur HotelsUnder staffed. No towels in the room or any toiletries. The TV service was down.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par Emilie, Gestion de l’hôtel
As our guests are our utmost priority, I am saddened to hear that your experience with us was not satisfactory. Your review helps us to see areas where we need to grow and commend our staff on great service. I sincerely apologize for the tv channels not being up to par. We are working to resolve this issue as quickly as we can and have placed signage at the front desk to help bring awareness to each guest. Please also accept my apologies for the lack of bathroom essentials in your room. Our housekeeping department will be made aware of this, and it will not happen again. We appreciate you choosing to stay with us and hope to see you again.
