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Kanaya Resort Hakone

4.0 star property
4-star hotel near Lake Ashi

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Photo gallery for Kanaya Resort Hakone

Panorama Superior Room | Bathroom
Terrace Deluxe Room | Bathroom
Panorama Superior Room
Grand Terrace Suite | Bathroom
JOHN KANAYA Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
1251-16 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Ōwakudani
    ‪2 min walk‬

Room options

View all photos for Corner Superior Room

Corner Superior Room

Corner Superior Room

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Grand Terrace Suite

Grand Terrace Suite

Grand Terrace Suite

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for JOHN KANAYA Suite

JOHN KANAYA Suite

JOHN KANAYA Suite

  • 113 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Panorama Superior Room

Panorama Superior Room

Panorama Superior Room

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Terrace Deluxe Room

Terrace Deluxe Room

Terrace Deluxe Room

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Terrace Standard Room

Terrace Standard Room

Terrace Standard Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Wa Superior Room

Wa Superior Room

Wa Superior Room

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Wa Suite

Wa Suite

Wa Suite

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the area

Hakone

Sengokuhara stay.Within a 15-minute walk of this Sengokuhara hotel, you'll find Ōwakudani and Pola Museum of Art. Also, Sengokuhara Onsen is within half a mile (1 km) and Hakone Museum of Art is within 2 miles (3 km).

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Ōwakudani - 2 min walk - 0.2 km
  • Hakone Geo Museum - 8 min walk - 0.7 km
  • Hakone Museum of Art - 7 min drive - 3.0 km

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Gora Station - 6 min drive
  • Haneda Airport (HND) - 106 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬4 min drive
  • ‪箱根餃子センター - ‬6 min drive
  • ‪涌わくキッチン - ‬4 min drive
  • ‪Coffee Camp - ‬6 min drive
  • ‪Gora Brewery And Grill - ‬6 min drive

About this property

Kanaya Resort Hakone

4-star hotel near Lake Ashi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Kanaya Resort Hakone also features a garden and room service (during limited hours). Self parking is free.

This 4-star Hakone hotel is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kanaya Resort Hakone offers 14 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 8:00 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 3,500 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.

Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 5000 for adults and JPY 3500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kanaya Resort

Kanaya Hakone

Kanaya Resort Hakone Hotel

Kanaya Resort Hakone Hakone

Kanaya Resort Hakone Hotel Hakone

Frequently asked questions

How close is Kanaya Resort Hakone to the airport?

Kanaya Resort Hakone is 73.4 mi (106-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Kanaya Resort Hakone?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Kanaya Resort Hakone on May 18, 2026 start from CA $916, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kanaya Resort Hakone have an airport shuttle?

Airport shuttle services are not available at Kanaya Resort Hakone.

How close is Kanaya Resort Hakone to the beach?

This hotel is 18.4 mi (51-min drive) from Yugawara Beach and 18.8 mi (44-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Kanaya Resort Hakone offer free breakfast?

Free breakfast isn’t provided at Kanaya Resort Hakone, but Japanese breakfast is offered for a fee of JPY 5000 for adults and JPY 3500 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Kanaya Resort Hakone?

No, there is no casino at this hotel.

What time is check-in at Kanaya Resort Hakone?

Check-in start time: 3 PM; Check-in end time: 7:00 PM.

Is there free parking at Kanaya Resort Hakone?

This hotel offers free self parking.

Does Kanaya Resort Hakone have a pool?

Kanaya Resort Hakone does not have a pool.

Does Kanaya Resort Hakone have a restaurant?

Yes, there is a restaurant on site.

Does Kanaya Resort Hakone have a spa?

There are no spa services available at this hotel.

How close is Kanaya Resort Hakone to downtown Hakone?

Kanaya Resort Hakone is 1.3 mi away from Hakone.

Kanaya Resort Hakone Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2025

10/10 Excellent

KIYOHIDE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい

全てが素晴らしい.チェックインのお迎えから.夕食.お風呂.朝食．お見送り迄兎に角素晴らしい。客質も最高でした。
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

パン

夕食に出されたバケットとワインは美味しかった。朝食のデザートは、ヨーグルトを器に入れただけでした。預けていた車は、樹木の脂のようなものが結構付いていた。どこに置かれていたのやら。
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした
Stayed 2 nights in May 2020

8/10 Good

minoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
温泉がとても良く、お肌がツルツルになりました。お食事もとても手の込んだお料理で、ゆっくり過ごすことができました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever, excellent service, and the food espectacular.
Stayed 1 night in Jun 2019

8/10 Good

pino

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
従業員の方々はとても細かい気配りをしていただいて、気持ち良く過ごすことが出来ました。 フルコースのフランス料理なので2泊はちょっと胃にきつかったです。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Not sure what is appealing here

Looking at their official website before we booked our stay, we thought this hotel is a place where you can enjoy the highest quality of French cuisine combined with nice onsen experience. The latter part was true - beds are clean and very comfortable, room is very clean and tide, the bath within the room is simply awesome. But the remained half of our expectation turned out false after we had the French dinner. Apparently all the dishes looked great, but everything was simply too salty, thick-tasted, and sometimes too fatty. We, two adults, paid USD900 ish in total for everything including the dinner, and we would give USD400 more or less for other stuffs apart from the dinner, then we couldn't justify the remainder of USD500 for the dinner for two adults... You can have way better dinner experience for two adults at many restaurants in Tokyo only with USD150. Even in this Hakone area, USD300 would afford you way better French dinner courses for two. We liked the hotel staff and their services but this place is simply overpriced given the disappointing food quality.
Stayed 1 night in Jan 2019

10/10 Excellent

masa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山の中の落ち着いた素敵なホテルです。 部屋に露天風呂が付いておりゆったりくつろげました。アメニティも揃っていますが、女性用の化粧水一式は部屋には無くロビーにお願いすると届けて下さいます。私は自宅から持参しましたので貰いませんでした。お茶やコーヒーも種類豊富。特にお茶は時間毎に違うフレーバーの物を用意して下さっている拘りが。 ディナーはお箸で食べられるフレンチ。一品一品工夫が凝らしてあり目でも楽しめ、量もちょうど良かったです。 夜鳴きそばやミネストローネが食後お部屋で食べられるサービスも有りました。お願いした主人が、急須に入った蕎麦つゆをお茶だと勘違いしたのはご愛嬌。 ホテルの方々は皆さんにこやかでとても親切で、気持ちよく過ごす事ができ良かったです。 又伺う事が出来たらいいな、と思います。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事、インテリア、ベッド、すべてにおいて最高でした！！スタッフの距離感も、程よく。でも、プロでした！
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Tiffany Ai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行き届いた宿

スタンダードのお部屋だったのですが、行き届いており、とてもゆっくりのんびりできました。大浴場は無いのですが、個室のお風呂がサイコーで４度も入ってしまいました。食事は和食の味を加えたフレンチです。海外出張から帰国した直後で和食を求めてそうと知らず予約したのですが、軽く、量も丁度良く、素晴らしい晩餐でした。また朝食は和食もありましたので、和食をと思っていた私にとってとても嬉しい朝食となりました。私たちの再訪したい宿の一つです。
Stayed 1 night in Feb 2018