Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2024 sur Hotels
Very very nice hotel with wonderful service from staff. Guests can enjoy free breakfast, icecream, yakult, night noodles, sake and onsen in the hotel. Would definitely visit again for next ski trip
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hakuba Ryujin Onsen Nagomi Hot Spring Inn Arai, Gestion de l’hôtel
Dear Ngo Nam, Thank you very much for visiting Nagomi-no-yu at Hakuba Ryujin Onsen Nagomi-no-yu. We are very honored to receive such a high evaluation.We hope you will have the opportunity to visit us again.We all look forward to seeing you again.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Hakuba Ryujin Onsen Nagomiyu All staff, Gestion de l’hôtel
Thank you very much for staying at Hakuba Ryujin Onsen Nagomi no Yu the other day. How was your stay in Hakuba? We hope you can take your time and relax.Hakuba is an area where you can enjoy skiing and boarding in the winter, rafting and cycling with parents and children during the green season, and mountain climbing and camping from summer to autumn. Please come visit us again when you are in the Hakuba area. All the staff are looking forward to seeing you. Thank you for staying with us. Hakuba Ryujin Onsen NagomiyuAll staff
par un voyageur
Awesome place!!!
Publié le 3 févr. 2024 sur HotelsThe inn proprietors were exceedingly helpful, friendly and kind. We felt very welcomed. The onsen bath was beautiful and very relaxing. They provided some nice spa products that I enjoyed. The breakfast buffet was delicious with many local products used. Dinner at the restaurant was colorful and delicious. We thoroughly enjoyed our stay.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Hakuba Ryujin Onsen Nagomi Hot Spring Inn NISHI, Gestion de l’hôtel
Thank you for using Hakuba Ryujin Onsen Nagomi no Yu Yado.We are very happy to hear that you enjoyed your stay at our hotel.We are very honored that you were able to spend your precious time with your husband at our hotel and that you liked the food and hot springs.We are also looking forward to meeting Mr. and Mrs. ATSUKO.thank you very much.Hakuba Ryujin Onsen Nagomi Hot Spring InnNISHI
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Hakuba Ryujin Onsen Nagomiyu All staff, Gestion de l’hôtel
Thank you very much for staying at Hakuba Ryujin Onsen Nagomi no Yu the other day. How was your stay in Hakuba? We hope you can take your time and relax.Hakuba is an area where you can enjoy skiing and boarding in the winter, rafting and cycling with parents and children during the green season, and mountain climbing and camping from summer to autumn. Please come visit us again when you are in the Hakuba area. All the staff are looking forward to seeing you. Thank you for staying with us. Hakuba Ryujin Onsen NagomiyuAll staff
par un voyageur
Publié le 22 janv. 2024 sur Expedia
the staff were exceptionally friendly and helpful.
and rhe room and facilities are impeccable. will definitely visit again
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Hakuba Ryujin Onsen Nagomi Hot Spring Inn Horio, Gestion de l’hôtel
Dear Yik LamThank you for staying at Hakuba Ryujin Onsen Nagomi no Yuyado.We are very honored to have received such high praise.All of our employees are relieved that you were satisfied with your stay at our hotel.We will not be satisfied with your compliments, and all of our staff will work hard to provide services that will make you think, "I'm glad I came back!" the next time you return.Take care of yourself until the next time we meet.thank you very much.
par un voyageur
10/10 experience
Publié le 11 janv. 2024 sur HotelsThis was one of the most extraordinary experiences I have had traveling!! The staff was extremely kind and thoughtful and it felt like staying with family. We were looking for an authentic Japanese experience and this hotel exceeded our expectations. We were so sad to leave. We used the onsen everyday and enjoyed the traditional Japanese breakfast every morning before skiing. The location was great, and we will definitely be back!!!!!!!!
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Hakuba Ryujin Onsen Nagomi Hot Spring Inn Horio, Gestion de l’hôtel
Dear ChloeThank you very much for your review.We are very honored to have been able to help you with your important trip.We would like to thank you again for choosing to spend your precious time at our hotel.thank you.I am very happy to hear that you will come back again. All of our employees will work hard every day to make you even more happy when you visit us next time, without being satisfied with your compliments.Stay well until we meet next time!Thank you very much
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Amazing customer service. Employees go above and beyond to ensure your comfort and are so lovely.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hakuba Ryujin Onsen Nagomi Hot Spring Inn Horio, Gestion de l’hôtel
Dear VivianThank you for your kind review.I am very honored to have met such a wonderful customer as Vivian.We will not rest on praise and will work hard to provide services that will satisfy you even more.I would have been happy if I could have been able to help the two of you make memories of your precious trip.We look forward to seeing you again.
par un voyageur
Must stay when in Hakuba
Publié le 3 janv. 2024 sur HotelsWe stayed over the new year, and during the January 1st earthquake. This was our first time visiting Japan and we speak zero Japanese. We are so thankful to have stayed at this hotel with such an excellent team. We have done a lot of travel and we mean it when we say the staff at this hotel were the kindest and most supportive we have ever experienced. They had portable devices to translate and allow us to communicate, as well as a great staff member that spoke English! We had many questions with our ski and snowboard gear delivery, ordering taxis, and helping identify a new route to get to our next destination with travel disrupted due to the earthquake that the team enthusiastically helped with.
On our departure day we missed our shuttle pick up from the hotel, and Kenji kindly drove us 15 minutes to the Hakuba Valley station himself just in time to make our transport to Nagano! He was a hero to us, and this was just one of the great experiences we had with this accommodation. Also the restaurant and Onsen are excellent!
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Hakuba Ryujin Onsen Nagomi Hot Spring Inn Horio, Gestion de l’hôtel
To Mr. ChadwickThank you for taking the time out of your busy schedule to post a review.I'm glad to hear that you returned home safely.Kenji-san also enjoyed reading it.I am truly honored to receive so many wonderful words from you.We look forward to seeing you again at Hakuba Ryujin Onsen when you come to Hakuba.
par un voyageur
Amazing Experience. Will Be back for sure!
Publié le 22 mars 2020 sur HotelsWhat an amazing experience. Extremely friendly staff that went out of their way to make our stay enjoyable. The onsen is a HUGE plus to help unwind from a day of skiing. One of the few that allows tattoos as well. Even my five year old daughter was able to enjoy it. Will definitely be staying again!
Commentaires de Gestion de l’hôtel
26 mars 2020 par Nishi, Gestion de l’hôtel
Thank you very much for staying at Hakuba Ryujin Onsen. How was your stay with us? We hope you have enjoyed your stay.
We feel great if we are able to add your travel extra fun.
Hakuba Ryujin Onsen Nagomi noyu. Nishi
par un voyageur
Publié le 28 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2020 par 白馬龍神温泉 西, Gestion de l’hôtel
atsushi 様
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白馬龍神温泉 西
