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Four Seasons Hotel Hangzhou At Hangzhou Centre

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Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

Indoor pool
Property video
A modern hotel room with a large window offering a city view, a sofa, a coffee table, and a leather chair.
Garden
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Place, Wulin Square
    ‪3 min walk‬
  • Place, Hangzhou Tower Shopping Mall
    ‪7 min walk‬
  • Place, Hangzhou China Silk Town
    ‪8 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Canal View

A modern hotel room with a large bed, a seating area, a dining table, and a city view.

Deluxe Room, 1 King Bed, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Canal View (Grand)

A modern hotel room with a city view, a round dining table, a comfortable chair, a minibar, and a large window with curtains.

Deluxe Room, 1 King Bed, Canal View (Grand)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Panorama)

A modern living room with a city view, a dining area, and a TV mounted on the wall.

Room, 1 King Bed (Panorama)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite (Panoramic)

A modern living room with a city view, a dining area, and a large window.

Executive Suite (Panoramic)

  • 115 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Hangzhou)

A modern hotel room with a large bed, a seating area, and a view of the city.

Suite (Hangzhou)

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Canal View

A modern hotel room with a large bed, a sitting area with a sofa and chairs, a small table with a lamp, and a view of the city through large windows.

Premier Room, 1 King Bed, Canal View

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Double Beds, Canal View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, Canal View

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Canal View (Grand)

A modern hotel room with a city view, a dining area with a built-in kitchen, and a comfortable seating area.

Premier Room, 1 King Bed, Canal View (Grand)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, City View (Grand)

A modern room with a large window, a hanging pendant light, a sofa, a side table with a vase of flowers, and a potted plant.

Premier Room, 1 King Bed, City View (Grand)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Double Beds, City View (Grand)

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Double Beds, City View (Grand)

  • 63 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Premier Suite, 1 King Bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 2 Double Beds

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Premier Suite, 2 Double Beds

  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Exterior

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10.0 out of 10, Exceptional, 6 reviews
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About the area

Hangzhou

Downtown Hangzhou stay.Within a 10-minute walk of this Downtown Hangzhou hotel, you'll find Wulin Square and Hangzhou Tower Shopping Mall. Also, Hangzhou China Silk Town is within half a mile (1 km) and West Lake is within 2 miles (3 km).

What's nearby

  • Wulin Square - 3 min walk - 0.3 km
  • Hangzhou Tower Shopping Mall - 7 min walk - 0.6 km
  • Hangzhou China Silk Town - 8 min walk - 0.8 km
  • Westlake Culture Plaza - 14 min walk - 1.2 km
  • West Lake - 2 min drive - 2.5 km

Getting around

  • North Zhonghe Road Station - 10 min walk
  • Yuhang Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • ‪山缓缓 - ‬1 min walk
  • ‪颂 Song - ‬1 min walk
  • ‪SUBWAY 赛百味 - ‬8 min walk
  • ‪吉阿婆 JOOPO - ‬7 min walk
  • ‪Tims 天好咖啡(武林银泰C馆捷枫店) - ‬7 min walk

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

5-star luxury hotel near Wulin Square, connected to a shopping center
Four Seasons Hotel Hangzhou At Hangzhou Centre offers its guests a full-service spa, an indoor pool, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Four Seasons Hotel Hangzhou At Hangzhou Centre. Free self parking is available.

This 5-star Hangzhou hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 3 dining venues
  • Built in 2024
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

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Kempinski Hotel Hangzhou
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 45 reviews
The price is CA $177
CA $207 total
includes taxes & fees
Jul 26 - Jul 27
Kempinski Hotel Hangzhou

Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (46 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 65-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Frequently asked questions

How close is Four Seasons Hotel Hangzhou At Hangzhou Centre to the airport?

Four Seasons Hotel Hangzhou At Hangzhou Centre is 18.8 mi (39-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Four Seasons Hotel Hangzhou At Hangzhou Centre?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou At Hangzhou Centre on Jul 15, 2026 start from CA $438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have an airport shuttle?

Airport shuttle services are not available at Four Seasons Hotel Hangzhou At Hangzhou Centre.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre offer free breakfast?

Free breakfast isn’t provided at Four Seasons Hotel Hangzhou At Hangzhou Centre, but buffet breakfast is offered for a fee of CNY 268 for adults and CNY 134 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Four Seasons Hotel Hangzhou At Hangzhou Centre?

No, there is no casino at this hotel.

What time is check-in at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Check-in begins at 3:00 PM.

Is there free parking at Four Seasons Hotel Hangzhou At Hangzhou Centre?

This hotel offers free self parking.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a pool?

Four Seasons Hotel Hangzhou At Hangzhou Centre features an indoor pool.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a restaurant?

Yes, there are 3 restaurants on site.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a spa?

This hotel has a spa, which features body treatments and facials.

How close is Four Seasons Hotel Hangzhou At Hangzhou Centre to downtown Hangzhou?

Four Seasons Hotel Hangzhou At Hangzhou Centre is 1.8 mi away from Hangzhou.

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 40 out of 42 reviews
Rating 8 - Good. 2 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, facilities and food was excellent!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

WENJUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a spectacular stay from start to finish. The room was spotless, the staff were incredibly kind and professional, and the overall atmosphere was relaxing and comfortable. Everything exceeded my expectations. I would definitely stay here again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all v good service just that sometimes too many people queuing up for breakfast and have to wait!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Quite literally the best hotel experience I've ever had. The staff was incredibly warm and accommodating. The breakfast is exceptional. Everything about the space is highly considered. Wonderful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and very new hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, comfortable bed and friendly staff. Hotel is in a mall with many shops and dining options. What more can you ask for from a hotel when on vacation. Perfect!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, property conditions & facilities
It is great that
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ka Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful without being disturbing. The hotel is very new and comfortable. The layout of the hotel room is spacious.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Zeyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Y H ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive customer service.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ma Kar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New 4 Seasons Hotel

Brand new 4 Seasons Hotel. V good service. Different from the old 4 Seasons but it is brand new! Lovely river view and got upgraded to corner room with 270 degree view.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

TINGYU

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable, Isabella made a lasting impression. Her attitude and dedication reflect incredibly well on the hotel, and she turned what could have been a standard stay into a memorable one. The hotel itself was clean, comfortable, and well-managed, but it was the human touch—especially Isabella’s—that really elevated the experience. I would absolutely stay here again and highly commend the management for having such a standout team member at the front desk.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An extraordinary stay

Excellent service for both parents and kids! We stayed at the hotel during the Easter holiday. The kids were given a pack of Easter souvenirs and puzzle hunt materials. They even received their own room card. We were also surprised when we returned to our room from West Lake to find that the hotel had prepared Easter desserts for the kids, as well as an anniversary cake and decorations for the parents. We both enjoyed our stay at the Four Seasons. The weather was bad when we checked out, but the staff even accompanied us from the hotel to the metro station to help us avoid getting wet from the rain. Thank you for the beautiful room and services!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

GERE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早晨超級豐富，早起也值得
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Hsiang Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務員非常貼心，房間大又明亮，床相當舒服，整體而言非常滿意。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

WAI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities
除了自助早餐比較一般外，其他方面都頗為不俗。
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yuk King

Liked: Cleanliness, staff & service, amenities
員工服務態度良好。
餐廳頌很值得一試的中菜
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

CoCo Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入住酒店舒服整潔，服務專業、貼心，有賓至如歸的感覺
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Enrica chi man

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yuk King

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 3 nights in Jul 2025