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Aparthotel

Diamond Westlake Suites

4.5 star property
Family-friendly 4.5-star aparthotel near West Lake

Choose dates to view prices

Photo gallery for Diamond Westlake Suites

2 restaurants, breakfast, lunch served; local and international cuisine
Family Room | Living area
Family Room | Living area
Aerial view
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    โ€ช1 min walkโ€ฌ
  • Place, Ho Tay Water Park
    โ€ช17 min walkโ€ฌ
  • Place, Lotte Mall Tay Ho
    โ€ช6 min driveโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช29 min driveโ€ฌ

Room options

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed) | Living area

1 Bedroom Apartment (1 King bed)

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | Terrace/patio

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • Lake view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

55-inch LCD TV with satellite channels, TV, fireplace

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • Garden view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Living area

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Hanoi

Central Hanoi getaway .A stay at this Tay Ho aparthotel places you within half a mile (1 km) of West Lake and 3 miles (5 km) of Tran Quoc Pagoda. Also, Quan Thanh Temple is within 3 miles (5 km) and Ho Chi Minh Mausoleum is within 6 miles (10 km).
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What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Dinh Quang Ba - 3 min walk - 0.3 km
  • Ho Tay Water Park - 17 min walk - 1.4 km
  • Trinh Cong Son Walking Street - 20 min walk - 1.7 km
  • Lotte Mall Tay Ho - 6 min drive - 3.3 km

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • โ€ชAkay Quรกn - โ€ฌ8 min walk
  • โ€ชHanoi Sandwich House - โ€ฌ7 min walk
  • โ€ชDocker's Pub - โ€ฌ9 min walk
  • โ€ชChร o Ban Vietnamese Restaurant - โ€ฌ8 min walk
  • โ€ชBแบฟp Nhร  Mแป™c - โ€ฌ7 min walk

About this property

Diamond Westlake Suites

Family-friendly 4.5-star aparthotel near West Lake
Diamond Westlake Suites offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and barbecue grills are also featured at the luxury Diamond Westlake Suites. An area shuttle within 1 kilometers and a shopping center shuttle are free. Free self parking is available.

This 4.5-star Hanoi aparthotel is smoke free.

  • 167 guestrooms or units
  • 5 levels
  • 8 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • A poolside bar
  • Dining table
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 800,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • CD player
  • DVD player
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • On a lake

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf driving range
  • Gym
  • Mini golf
  • Racquetball/squash
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 167 units
  • 5 floors
  • 8 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1998
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Westlake Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 487 reviews
Rating 8 - Good. 122 out of 487 reviews
Rating 6 - Okay. 38 out of 487 reviews
Rating 4 - Poor. 9 out of 487 reviews
Rating 2 - Terrible. 5 out of 487 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yoshitatsu

Stayed 1 night in Nov 2025

10/10 Excellent

Quynh

Liked: Cleanliness, amenities, property conditions & facilities
This place was very nice and quiet, but itโ€™s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Stayed 2 nights in Nov 2025

6/10 Okay

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the โ€˜Family roomโ€™ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the โ€˜Family roomโ€™ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive โ€˜Family roomโ€™ option. When raised this after checking in, reception staffs argued that the size difference was โ€˜in our headsโ€™, only when we asked for a โ€˜proofโ€™, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didnโ€™t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Stayed 6 nights in Nov 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Stayed 2 nights in Nov 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Stayed 4 nights in Oct 2025

10/10 Excellent

Simon Aaskov

Travelled with family
Liked: Cleanliness, room comfort
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Stayed 2 nights in Oct 2025

10/10 Excellent

Tuyet

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Stayed 4 nights in Sep 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasnโ€™t the best we have had. Itโ€™s also worth noting that you have to request a balcony for all 1 bed apartments as this isnโ€™t a bookable option via Expedia
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
์˜ค๋ž˜ ๋˜์—ˆ์ง€๋งŒ ๊ด€๋ฆฌ๊ฐ€ ์ž˜ ๋˜์—ˆ๋‹จ ๋ง์— 4๋ฐ•์„ ์˜ˆ์•ฝํ–ˆ์Šต๋‹ˆ๋‹ค ์šฐ์„ , ๋“ค์–ด๊ฐ€์ž๋งˆ์ž ์—์–ด์ปจ ๊ณฐํŒก์ด ๋ƒ„์ƒŒ์ง€ ์˜ค๋ž˜๋˜์„œ ๋‚˜๋Š” ๋ƒ„์ƒŒ์ง€ ํ€˜ํ€˜ํ•œ ๋ƒ„์ƒˆ๊ฐ€ ๋‚ฌ๊ณ  ์˜ค๋ž˜๋˜์„œ ๊ทธ๋Ÿฐ๊ฐ€๋ณด๋‹ค ์ดํ•ดํ•˜๊ณ  ๋„˜๊ฒผ์Šต๋‹ˆ๋‹ค ํ‚น๋ฒ ๋“œ1, ์‹ฑ๊ธ€๋ฒ ๋“œ2 ๋ฐฉ์„ ์˜ˆ์•ฝํ–ˆ๋Š”๋ฐ ๊ทธ๋ƒฅ ํ‚น๋ฒ ๋“œ1, ์‹ฑ๊ธ€๋ฒ ๋“œ1๋ฐฉ์— ์—‘์ŠคํŠธ๋ผ๋ฒ ํŠธ ํ•˜๋‚˜ ์ถ”๊ฐ€ํ•ด์ฃผ๋Š”๊ฑฐ ์˜€์Šต๋‹ˆ๋‹ค ์„ธํƒ๊ธฐ๊ฐ€ ๊ณ ์žฅ๋‚˜์žˆ์–ด์„œ ๊ต์ฒด ๋ฐ›์•˜๋Š”๋ฐ ์˜ค๋งˆ์ด๊ฐ“ ํ†ต์•ˆ์—์„œ ์ฉ์€๋‚ด ๋‚จโ€ฆ ๋„ˆ๋ฌด ์†์ƒํ–ˆ์ง€๋งŒ ๊ทธ๋Ÿฐ๊ฐ€๋ณด๋‹ค ํ–ˆ๋Š”๋ฐ ๊ฒฐ์ •ํƒ€ ์—„์ฒญ๋‚˜๊ฒŒ ํฐ ๋ฐ”ํ€ด๋ฒŒ๋ ˆ ๊ฑฐ์‹ค์—์„œ ๋ฐœ๊ฒฌ!! ๋’ค๋กœ ํ•˜๋ฃจํ•˜๋ฃจ ๋นจ๋ฆฌ๊ฐ€๊ธธ ์—„์ฒญ ๋ฐ”๋žฌ์Šต๋‹ˆ๋‹ค ์ง์›๋“ค์€ ์นœ์ ˆํ•˜๋‚˜ ์‚ฌ์ง„๊ณผ ๋„ˆ๋ฌด ๋™๋–จ์–ด์ง€๋Š” ์ปจ๋””์…˜์ž…๋‹ˆ๋‹ค. ์กฐ์‹๋„ ์ „๋‚  ๋‚จ์€๊ฑฐ ๋‹ค์Œ ๋‚  ๋‹ค์‹œ ๋‚˜์˜ค๊ณ  ์†Œ์ง„๋˜๋ฉด ๋ฐ”๋€Œ๋Š” ๋ฃจํ‹ด? ์ž…๋‹ˆ๋‹ค.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabena

Stayed 7 nights in Jul 2025

10/10 Excellent

Frank, Birmingham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Yanik

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, room comfort

Diamond it is!

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

้ƒจๅฑ‹ใฎใซใŠใ„

้ƒจๅฑ‹ใฎๆนฟๆฐ—ใใ•ใ•ใ ใ‘ๆ”นๅ–„ใ—ใฆใปใ—ใ„ใ€‚ๅฏใ‚‰ใ‚Œใชใ„ใปใฉใ ใฃใŸใ€‚ ๆถˆ่‡ญๅ‰คใ‚’่ฒทใฃใฆใใฆ1ๆœฌไฝฟใฃใŸใ€‚ ใ‚ใจใฏๅ•้กŒใชใ—ใ€‚ใ‚นใ‚ฟใƒƒใƒ•ใ‚‚ใ‚ตใƒผใƒ“ใ‚นใ‚‚ใกใ‚ƒใ‚“ใจใ—ใฆใ„ใพใ™ใ€‚
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicola

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrinlaini

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Harish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Stayed 9 nights in Mar 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Amenities, property conditions & facilities
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Kimberly

Liked: Cleanliness
itโ€™s an older complex and away from the busy areas if you want quiet place. kitchen tools need upgrade such as cleaner tea pot with longer power cord., need to keep extra toilets paper at all time. shower curtain doesnโ€™t work because it is splashing all over. need to upgrade to a modern bathroom employees are very attentive and quick.
Stayed 1 night in Mar 2025

8/10 Good

Kandice

Stayed 2 nights in Feb 2025