All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room and housekeeping was amazing. The front desk staff was underwhelming. Breakfast was absolutely terrible will not ever stay at a hotel that offers terrible food. I’d rather eat out and pay extra money if it’s gonna be that bad my room is really clean. The beach was easily accessed great shopping nearby.
Svetlana V
Stayed 6 nights in Oct 2025
6/10 Okay
DEMI ALLYSON
Travelled with partner
Oct 7, 2025
Liked: Staff & service
staff members were friendly and accommodating but the building itself is kinda old and outdated. during our stay, the pool was closed and there was a day when not all elevators were working
Upon checking in, we were informed that our balcony was unusable because of construction. We were put on a much lower floor where we found a notice to expect noise because of construction. And the pool is closed. When we asked for a room away from the construction, we were literally ignored.
Mark
Stayed 1 night in Sep 2025
10/10 Excellent
Debra
Sep 12, 2025
Debra
Stayed 6 nights in Aug 2025
6/10 Okay
Michael
Travelled with family
Sep 11, 2025
Liked: Cleanliness
Disliked: Amenities
They had the AC locked. You could turn it down past 73 The front seat refused to answer the phone when called and sent you directly to voicemail. Homeless people everywhere in the vicinity. One even threatened us while walking down the street. The food choices were severely limited The hotel itself mostly was in Japanese.
Michael
Stayed 5 nights in Aug 2025
8/10 Good
Aimee
Travelled with family and small children, Travelled with group
Great location a couple of blocks from the beach. Appreciated the buffet breakfast every morning. Room for improvement: Pool was closed for maintenance, one dryer in the laundry room was out of service.
Aimee
Stayed 8 nights in Aug 2025
4/10 Poor
Andrii
Travelled with family
Aug 14, 2025
Liked: Cleanliness, staff & service
No swimming pool in this hotel
No parking available
Elevator wait times were extremely long
No veggies on breakfast
Andrii
Stayed 8 nights in Aug 2025
8/10 Good
Fatima
Travelled with partner
Aug 14, 2025
Liked: Cleanliness, staff & service, amenities
Hotel was nice, good breakfast, staff was friendly. Only issue I had is when we got to the hotel later in the evening, there was no parking available on site. We had to park far away and walk to the hotel. We tried the next day after check out time for people who were leaving that day and there was availability.
The location is good. There’s a huge problem with parking in Waikiki. Average price to park a car is $45 per night. But there’s a couple of streets where you can park it for free near the hotel. The only one thing - our shower got clogged one night and we had to wait till the morning for them to fix it
Tristan
Stayed 7 nights in Aug 2025
8/10 Good
Alina Reyes
Travelled with family
Aug 14, 2025
Liked: Staff & service, amenities
This hotel has a great location, and also the staff is very friendly. The only thing I recommend is to get a deep cleaning in the room, specially in the bathroom floor. Other than that, I recommend this hotel.
Overall enjoyed my stay with my little ones and parents! Would come back again
Eun be
Stayed 5 nights in Jul 2025
6/10 Okay
Cesar
Travelled with family
Aug 14, 2025
The place was under construction and pool was closed
Cesar
Stayed 3 nights in Aug 2025
8/10 Good
Veronica
Travelled with family and small children
Aug 13, 2025
Liked: Cleanliness, staff & service
The breakfast area was messy and dirty and uts too open where birds eat with you and flies. Elevator takes long and front desk is very slow i guess the lady was on training?they kept asking for my credit card saying it wasnt save. Then people just come to drop off beach stuff and bother the check in process. Wish someone is assigned for that.
Travelled with family, Travelled with family and small children
Aug 12, 2025
Liked: Cleanliness, staff & service
It is in a good location and it’s easy to walk to find good restaurants and shopping. The 20 story building only has 2 elevators. It took about 10 minutes each way every single time we needed to use the elevator. Stairs are an option but didn’t work for us because we have a 3 year old. There is no self parking and the $55 valet was full every night when we got to the hotel. We had to find parking up the block at a parking garage. Super inconvenient.