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4.2 out of 5

"The staffs are happy to help anything you need . " More

By a verified traveller on Sun 03 Sep 2023

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Hotel Description

Eco-certified hotel near Ala Moana Center

Heart of Honolulu

Within a 15-minute walk of this Ala Moana hotel, you'll find Ala Moana Center and Hawaii Convention Center. Waikiki Beach Walk and Royal Hawaiian Center are also within 2 miles (3 km).

Dining, outdoor pool

A restaurant and an outdoor pool are featured at this hotel. WiFi in public areas is free. Self parking, a garden, and a hair salon are also offered.

Room, Accessible, City View (Moderate, PartiallyAccessible TwoBeds)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $153* Per night/room 1 Apr. - 2 Apr.

Room, City View (Moderate)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pagoda Hotel ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pagoda Hotel

Everyone (11) Couples (1) Family (7)
3 out of 5
Good

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by Customer Service

Grace, thank you for your time to share your feedback. We are glad to know that you found your stay satisfactory and look forward to continuing to meet your expectations in the future. We hope to welcome you back to The Pagoda Hotel very soon.

5 out of 5
The staffs are happy to help anything you need .

Posted by on 3 Sep. 2023

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Comment from Hotel Management

4 Sep. 2023 by Guest Services

Aloha Cleopatra,Thank you for staying with Pagoda Hotel. We're thrilled to hear of your 5-star rating and that our staff was able to provide top-notch service. Hosting you is a delight, and we're looking forward to your next visit.Mahalo nui loa, Guest Services

4 out of 5
Keep in mind hotel located in area that is well-traveled and not accustomed to stateside hotels where there are check-in parking, cuz there are none. However, hotel is well-maintained and clean. Would recommend stay.

Posted by , from GAINESVILLE on 27 Jul. 2023

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Comment from Hotel Management

28 Jul. 2023 by Guest Services

Aloha NATHAN,Thank you for staying with Pagoda Hotel. We're so delighted to hear of your recommendation and that you liked our cleanliness. Hosting you is a delight, and we're looking forward to your next visit.Mahalo nui loa, Guest Services

5 out of 5
Easy walking distance to Ala Moana Center, food, and businesses.

Posted by , from Honolulu on 18 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Guest Services

Aloha JONATHAN,Thank you for staying with Pagoda Hotel. We're thrilled to hear of your excellent rating. We're also glad you enjoyed our convenient location. Hosting you is a delight, and we're looking forward to your next visit.Mahalo nui loa, Guest Services

3 out of 5

Posted by on 12 Jun. 2023

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Comment from Hotel Management

4 Jul. 2023 by Guest Services

Aloha Fely,Thank you for staying with us. We're sorry if we fell short of your expectations. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa, Guest Services

5 out of 5
Great customer service. Very cordial and efficient. Committed to staying there more!

Posted by on 2 May 2023

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Comment from Hotel Management

3 May 2023 by Guest Services Manager

Aloha Peter,Thank you for staying with Pagoda Hotel. We're thrilled to hear of your perfect rating. We're also glad our staff was able to deliver excellent service. Hosting you is a delight, and we're looking forward to your next visit.Mahalo nui loa, Guest Services Manager

4 out of 5
Location was good but parking is first come basis even if you prepay for hotel parking which is very limited space.

Posted by on 15 Dec. 2022

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4 out of 5
was close to many places that I could walk to.

Posted by on 3 Dec. 2022

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5 out of 5
The location was convenient for my purposes.

Posted by on 12 Nov. 2022

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Comment from Hotel Management

21 Mar. 2023 by Koi

Mahalo Kay for your wonderful scoring! We hope to have you back soon! Aloha!

4 out of 5
The location is good for my purposes. No breakfast option was available early enough for my needs, but the in-room coffee service was adequate.

Posted by on 12 Nov. 2022

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Comment from Hotel Management

21 Mar. 2023 by Koi

Mahalo Kay for your great review! One of our best selling features is our central location!We hope to have the pleasure of welcoming you back again.Aloha!

Property Features

There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at the eco-certified Pagoda Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this Honolulu hotel.

  • 1 building
  • 359 guestrooms or units
  • 12 levels
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Pagoda Hotel offers 359 accommodations with video-game consoles and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

Floating Restaurant - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 35 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-119-862-2720-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • State tax ID - TA-119-862-2720-01
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is sealed after cleaning
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 5.95 for children
  • Self parking fee: USD 32.46 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pagoda
  • Pagoda
  • Pagoda Honolulu
  • Pagoda Hotel
  • Pagoda Hotel Honolulu
  • Pagoda Hotel Hawaii/Honolulu
  • Pagoda Hotel Oahu
  • Pagoda Hotel Hotel
  • Pagoda Hotel Honolulu
  • Pagoda Hotel Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.