Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
par un voyageur de Magnolia
Publié le 31 janv. 2024 sur Expedia
Room smelled very musty, like maybe it’s a water leak issue. Sink didn’t have a rubber insert and you could see strait down into the sink drain. Linens were clean and fresh. Bathroom was clean and stocked with shampoo etc. Overall it was ok. 2.5 out of 5 stars.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 janv. 2024 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
par un voyageur
Publié le 23 déc. 2023
Commentaires de Gestion de l’hôtel
23 déc. 2023 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
par un voyageur
Publié le 27 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2023 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Bedding was dirty, cracked walls, thin walls and ceiling can hear everyone else. My room had a new TV that didn't have the proper remote to link to the Dish box so i couldn't change channels. The wide-screen mode was incorrect and couldn't be fixed. The phone didnt work so i had to walk to the front desk and they couldn't fix the tv either. Maintenance tried the next day and they couldn't figure it out either.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par GM, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
par un voyageur
ROACHES!!
Publié le 30 sept. 2023 sur Hotels1st thing I see as soon as I walk into the 1st room was a live baby roach on the kitchen table. Asked front desk for a different room on complete opposite side of hotel. Walked i to 2nd room on 2nd flr and immedietly started looking and found live adult roach in cabinet above microwave! I went back to front desk and informed him I could not stay here due to the roaches and was told I wiuld have to call Hotels.com to settle this. He stated he could tell them I wasn't charged, but I would still have to call Hotels.com. I should've taken pics of roaches but was diagusted as soon as I saw them and walked out.
Commentaires de Gestion de l’hôtel
30 sept. 2023 par GM, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
par un voyageur
Publié le 23 sept. 2023 sur Hotels
Every was nice except the TV cable box was bad and they didn’t have a replacement
Commentaires de Gestion de l’hôtel
23 sept. 2023 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
par un voyageur
Poor Review
Publié le 5 sept. 2023 sur HotelsIt was not a good experience. The first room I was put in did not have cool air and the toilet wouldn't flush. The second room I was transferred to had a broken blow dryer and the shower didn't work. I cut my finger badly lifting up the valve for the shower.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par GM, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
par un voyageur
Publié le 22 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2023 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. Sincerely,General Manager
