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HYATT house Houston/Galleria

3.0 star property
3-star hotel near Memorial Park

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Photo gallery for HYATT house Houston/Galleria

BBQ/picnic area
Exterior
Bar (on property)
Premium bedding, down comforters, Select Comfort beds, in-room safe
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
3440 Sage Rd, Houston, TX, 77056
  • Place, Richmond Avenue
    ‪2 min walk‬
  • Place, The Galleria
    ‪13 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Select Comfort beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, Select Comfort beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

7.2 out of 10
Good
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, down comforters, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible, Bathtub

Premium bedding, down comforters, Select Comfort beds, in-room safe

Studio Suite, 2 Double Beds, Accessible, Bathtub

  • 67 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Houston

Greater Uptown stay.A stay at this Greater Uptown hotel places you within 3 miles (5 km) of Memorial Park and 6 miles (10 km) of Houston Arboretum and Nature Center. Houston Zoo and Children's Museum of Houston are also within 6 miles (10 km).

What's nearby

  • Richmond Avenue - 2 min walk - 0.2 km
  • Gerald D. Hines Waterwall Park - 12 min walk - 1.0 km
  • Williams Tower - 13 min walk - 1.2 km
  • The Galleria - 13 min walk - 1.2 km
  • Westheimer Road - 13 min walk - 1.2 km

Getting around

  • Ensemble/HCC Station - 8 min drive
  • Kinder Station - 10 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬12 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Jack in the Box - ‬11 min walk

About this property

HYATT house Houston/Galleria

3-star hotel near Memorial Park
HYATT house Houston/Galleria offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Houston/Galleria. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
HYATT house Houston/Galleria offers 147 accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 250 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house Houston/Galleria
HYATT house Houston/Galleria Aparthotel
HYATT house Houston/Galleria Aparthotel Houston
HYATT house Houston/Galleria Houston
Houston Summerfield Suites
Hyatt Summerfield Suites Houston / Galleria Hotel Houston
Hyatt Houston Galleria
HYATT house HoustonGalleria H
Hyatt House Houston Galleria
HYATT house Houston/Galleria Hotel
HYATT house Houston/Galleria Houston
HYATT house Houston/Galleria Hotel Houston

HYATT house Houston/Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 222 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 117 out of 1003 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Laiq

Stayed 1 night in Nov 2025

4/10 Poor

Yaira

Travelled with family
Staff was very rude
Stayed 3 nights in Nov 2025

8/10 Good

Yuliia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room big, all is well. Clean but not perfect clean.I just picky). I dont like smell in hotel, just dont like pafum, but again : i am picky). But ganeraly all well. I am glad i had small kitchen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Thang

Stayed 2 nights in Nov 2025

10/10 Excellent

Shanira

Stayed 3 nights in Nov 2025

6/10 Okay

Fernando

Travelled with family
Liked: Cleanliness, property conditions & facilities
I requested full service for my room twice, but unfortunately, neither time did I receive it. Apparently, they only provide towels. Furthermore, the hotel charges $20 per night for parking in a parking lot that is almost empty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jahi

Stayed 1 night in Nov 2025

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, amenities
The Hotel Restaurant was closed. We specifically book hotels with their own restaurants after a long day of travel so we don't have to go back out and eat dinner. The Hotel was dirty everywhere - Hallways, elevators, entry, parking garage etc. Looks like the don't own a vacuum cleaner. The breakfast was subpar. The Scrambled eggs were a giant block of egg and the fruit was brown and very nasty. This hotel doesn't deserve the name "Hyatt" to be associated with it.
Stayed 1 night in Nov 2025

10/10 Excellent

noah

Stayed 1 night in Nov 2025

6/10 Okay

Sofia

Travelled with group
The room I stayed in needs some love and attention. The carpet needs to be replaced, and the ceiling was dirty from the ac vent. The door locked but not very securely. There was a gap all around the door, the light from the hall was coming through those gaps. I put a chair with my luggage on it in front of the door to try to make the room a little more secure. The fridge did not cool very well and it had a foul order. Needs to be cleaned. Pros: The bed was comfortable and linens clean. The shower had good water pressure and the blow dryer worked well. Usually blow dryers in hotel rooms don't work that great but this one was good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Cyril

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the hotel failed to clean my room for five days, and when I went to the front desk—frustrated and simply asking to speak with a manager—they refused. Instead, they called the police, falsely claiming I was yelling. The officers arrived and immediately left, stating the call was a waste of their time. Second, the hotel never disclosed the additional $25 daily parking fee. When I questioned it, they insisted a sign on the reception wall was sufficient notice, then threatened to tow my car and evict me. Overall, the property is poorly maintained, and the front-desk staff are unprofessional and rude. There are far better hotels in the Galleria area at the same price point—without surprise fees, unclean conditions, or staff who call the police rather than allow guests to speak with a manager.
Stayed 1 night in Nov 2025

10/10 Excellent

Jade

Stayed 1 night in Nov 2025

2/10 Terrible

Cyril

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very rude.
Stayed 28 nights in Oct 2025

6/10 Okay

stella

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
I will not want to stay In Hyatt Houston again, I can try other Hyatt. Great place but i am not impressed
Stayed 2 nights in Oct 2025

8/10 Good

Chontel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

terry

Business traveller
Liked: Cleanliness, amenities
they charged me for parking when i didn't even have a car
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
2 stars only
Stayed 4 nights in Nov 2025

10/10 Excellent

Timur

Stayed 2 nights in Nov 2025

2/10 Terrible

Jean-Francois

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The electric car we got was gave to us with an emprty battery. The next day we tried to recharge it. The intlet was broken. We had it towed. My wife got a panic attack. We found out the driver was taking us in the wrong direction. He couldn't speak a word in english. We tried google translate...our worst vacation ever. No more.
Stayed 5 nights in Nov 2025

6/10 Okay

Amanda

Travelled with partner
The hotel overall was ok for the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 14 nights in Oct 2025

8/10 Good

Terrance Mario

Liked: Staff & service, amenities
Very comfortable bed, very Nice staff, breakfast needed more variety. Especially for those who don’t eat beef or pork. Love the overall convenience of shopping and food in the area adjacent to the Hotel.
Alamo rental car was amazing
View from the Hyatt parking lot
United Airlines rocks
Dope airport
Stayed 3 nights in Nov 2025

6/10 Okay

Terrance

Liked: Staff & service
Excellent staff day and night, room was clean. I wish they would have cleaned my room each day. Thermostat didn’t work good. One of the elevators wasn’t working good. Overall, I would stay there again. Bed was very comfortable. I wish they had more variety for breakfast.
Enjoyed my 2025 Jeep Compass Limited rental
Beautiful city
Nice airport
United Airlines are my favorite thus far.
Stayed 1 night in Nov 2025

6/10 Okay

Alyssa

Liked: Staff & service
Disliked: Cleanliness
Water pressure and thermostat
Stayed 2 nights in Nov 2025

4/10 Poor

Edward

Travelled with partner
Disliked: Property conditions & facilities
Everything was good until we left our room last weekend (Nov 1st) for a few to come back somebody had came into room removed our use towels but also went thru my purse and took my necklace and bracelet. I contacted front office on Monday following our stay representative stated she would get back with me still no response…. I’m not too happy about this stay at all that was a gift to me…
Stayed 2 nights in Oct 2025