Note fondée sur 857 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mai 2023 sur Hotels
par un voyageur
Publié le 2 août 2024 sur Expedia
Smell like mold. I got really sick
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Greetings Mauro,Thank you for bringing this to our attention. Ensuring a safe and comfortable environment is a priority, and we will look into and address any odor issue. We hope you are feeling better and would appreciate another chance to provide you with a more pleasant stay in the future.Warm Regards,Kalith W.Assistant General Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Property is nice, stayed for a baseball game but just fyi its like a 30-40min drive to the minute maid park. Theres a top golf like 3 mins away. Overall, i would definitely stay again at this property.
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Greetings David,Thank you for choosing Hyatt Regency Houston West and sharing your lovely review. We are delighted you were so impressed with your stay that you'd choose us on future trips to the area. Please come see us again soon.Warm Regards,Kalith W.Assistant General Manager
par un voyageur
Publié le 2 août 2024 sur Hotels
par un voyageur
VERY BAD STAY
Publié le 2 août 2024 sur HotelsThis was the worst stay I have had. For starters first night A.C. was not working in my Room. Second night I had no running water and a.c. still was out and then at about 11pm at night I lost all power to my room and to the hotel no eta on when it was getting power back on
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Greetings Martin,Thank you for choosing to stay with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit. Our goal is to provide every guest with comfortable accommodations, and we offer our sincere apologies for any inconvenience you experienced in your room. We can assure you that we did everything in our power to get everything back up and running. Nevertheless, we're very sorry. Your feedback is appreciated, and we wish you safe travels ahead. Warm Regards,Kalith W.Assistant General Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
par un voyageur
Publié le 31 juill. 2024 sur Expedia
needs a better dining menu, breakfast buffet is terrible
Commentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Greetings Annaliza,Thank you so much for choosing to stay with us at Hyatt Regency Houston West. While we're glad to receive such a high rating, we're disappointed to learn there were aspects where we fell short of expectations. Guest feedback is very important to us, and we'd like to read more about how you felt we could improve our dining options. Hopefully, this didn't detract too much from your overall experience. It was a pleasure to host you, and we hope you'll choose to visit us again in the future.Warm Regards,Kalith W.Assistant General Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I think i got value for my money,would surely do again.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for sharing your comments with us! We are thrilled that you enjoyed your visit and appreciated our reasonable rates. It was truly a pleasure having you here, and we hope to welcome you back to Hyatt Regency Houston West in the future! Warm Regards,Kalith W.Assistant General Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Great hotel to stay!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Greetings Jeanette,Thank you for staying with us at Hyatt Regency Houston West and for leaving your review. We’re glad you enjoyed your stay and look forward to welcoming you back soon.Warm Regards,Kalith W.Assistant General Manager