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Hyatt Regency Houston West

3.5 star property
3.5-star hotel near Bear Creek Pioneers Park

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Creator video
Lobby
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly

Explore the area

View in a map
13210 Katy Fwy, Houston, TX, 77079
  • Place, Darrell Tully Stadium
    ‪3 min drive‬
  • Place, Katy Mills Mall
    ‪14 min drive‬
  • Place, NRG Stadium
    ‪23 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.2 out of 10
Very good
(46 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

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About the area

Houston

Memorial stay.A stay at this Memorial hotel places you within 3 miles (5 km) of Bear Creek Pioneers Park and 6 miles (10 km) of Memorial City Mall. Katy Mills Mall is within 12 miles (20 km) and Downtown Aquarium is within 20 miles (32 km).

What's nearby

  • Darrell Tully Stadium - 3 min drive - 3.0 km
  • Memorial City Mall - 5 min drive - 8.5 km
  • Katy Mills Mall - 14 min drive - 22.9 km
  • Toyota Center - 20 min drive - 32.9 km
  • NRG Stadium - 23 min drive - 38.4 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Hibachi Grill And Buffet - ‬2 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Becks Prime - ‬19 min walk

About this property

Hyatt Regency Houston West

3.5-star hotel near Bear Creek Pioneers Park
Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free.

This 3.5-star Houston hotel is smoke free.

  • 400 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Regency Houston West offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per stay
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Reviews

Hyatt Regency Houston West Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 732 out of 1233 reviews
Rating 8 - Good. 228 out of 1233 reviews
Rating 6 - Okay. 138 out of 1233 reviews
Rating 4 - Poor. 63 out of 1233 reviews
Rating 2 - Terrible. 72 out of 1233 reviews

Reviews

10/10 Excellent

Weyley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning and staff great
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Business traveller
Liked: Staff & service

Not as advertised.

Our room was ridiculously hot. Turned the a/c down to 65 and by midnight it was still mid 70's. I tried using the room phone multiple times to call the front desk and they would never answer. The refrigerator was hot. The menu we were told to look up using their QR code was outdated and the restaurant offered none of the items. Food was expensive and mediocre at best. They mention a nightly "happy hour" but the bartender said there were never any specials. There was a dog show there and one of the elevators kept catching the people in the door. One time it caught a dog.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arielle

Travelled with partner
Liked: Cleanliness, amenities
Very impressed with our stay. The room smelt Smokey, I did not like that. However, otherwise it was wonderful.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Could use updating of the rooms and property
Stayed 1 night in Jul 2025

10/10 Excellent

hieu

Stayed 2 nights in Aug 2025

6/10 Okay

Monique

Stayed 2 nights in Aug 2025

8/10 Good

Roque

Liked: Staff & service
we liked the lobby and the cafe area.
Stayed 2 nights in Aug 2025

6/10 Okay

John

Business traveller
Liked: Staff & service
Great Dinner food. Too soft of a bed. Shower water was not hot.
Stayed 3 nights in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
No charge parking was a plus. The showers need to be updated. Low pressure and not very hot. Other than that a nice experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Addisu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like, it is cleaned & the view in side hotel is very nice kids like feeding fish, but i didn't like breakfast is not free , kids click movies in TV charged us could not block or ask partent permission & some extra charged in the cafe ( waiting return ).
Stayed 3 nights in Aug 2025

2/10 Terrible

Saroash

Stayed 4 nights in Aug 2025

8/10 Good

Blake

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dedrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Vernon

Stayed 1 night in Aug 2025

10/10 Excellent

KALOB

Stayed 1 night in Jul 2025

8/10 Good

Charnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Good

My overall day was very nice. The hotel was beautiful however we went down for breakfast and breakfast was an additional cost. I wish they would have included breakfast with our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Erika

Travelled with family
Disliked: Property conditions & facilities, room comfort
Missing mini fridge in room missing small magnifying mirror in restroom broken outlet in restroom and beds seem to be full size not queen but I could be wrong
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, cute, quiet and relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were two bugs in my bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service
Staff was great, hotel is just a little older .
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities
Charged to eat at buffet
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was such a pleasure and pleasant time that we spent in Houston. I will highly recommend the hotel.
Stayed 1 night in Aug 2025