WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Super 8 by Wyndham Houston Northwest Cypress. Free self parking is available.
Booked because Iâve never had an issue with super 8 and they had a room with 2 queens (traveling with my teenage son). Arrived and the room had water coming up through the floor. They offered us two separate rooms with kings, not adjoining. (I wasnât comfortable with that). Had one more room with two queens. We got in there and it smelled horrible (like poop). Bugs were crawling around the fridge and the light by the sink didnât work. Moved us again to a single king size room. We were just ready for bed and didnât care by then. The man that worked there was very apologetic and kind. Said to come back in the morning for a refund. ( I had paid a little more for a room with 2 queens) checked out in the morning and they gave me a $10 bill.
Um I've stayed here few times and know the property is always looked after , I only put good because well some of the room was well worn looking and I know the staff that runs this place care about the cleanliness of property but so many people disrespect hotels they live in that I am sure it can be costly to repair various small things, Everytime a disrespectful guest room has been damaged. I know ovcsionaly they also have some longer term guests with family's ,so I also realize this can lead to more wear and tear on room. management does ask all smokers to smoke in patio area keeping rooms smoke free, the pillows could've been nicer and top cover and bedding needed to be updated it was worn, and blanket seemed more worn than when I stayed 2 weeks ago. in different room and it had cleaner walls bedding pillows and looked crisp upon entry so I know they try hard to keep property and rooms looking as good as possible and I feel safe staying there. I realize the owners do all they can to make it safe, keep it clean providing large trash cans easily accessible, and asking all smokers to use the round patio table and outdoor smoking area to keep rooms smoke free and that is more than ALOT of smaller establishments do. I will stay here again the staff is always welcoming, the property is kept safe with security cameras, and louder guests I'm halls late are not tolerated so I feel safe and will stay here again.
It was peaceful and clean, the staff when I checked was also very friendly and accommodating. What I didnât like was the bathroom had a hole in wall like they forgot to repair it during possible renovations. Also mid showering the water spout fell off the tub. I checked in so late and had so an early morning the next day I didnât have time to address the issue.
The staff was very nice and helpful. Everything in the room was functioning. There were some areas in need of mild aesthetic repair, but the decor was pleasant and there was more lighting than in most hotel rooms. It was quiet and I slept well. The bed was comfortable and the sheets and towels were clean.
I woke up with a roach on me if that gives you any idea what to expect. I did receive a refund because of this. The staff was understanding and nice to me.