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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

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Photo gallery for The Whitehall Houston

Stunning urban skyline with sleek, contemporary architecture and lush greenery.
Relax in a stylish patio area surrounded by trees, perfect for unwinding in the city.
Relax by the pool surrounded by lush greenery and shaded seating areas.
Experience the grandeur of this elegant space, featuring high ceilings, large windows, and polished floors.
Relax in a spacious interior with a high ceiling and city views, surrounded by comfortable seating and lush greenery.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪13 min walk‬
  • Daikin Park
    ‪20 min walk‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Relax in comfort with a large bed, two nightstands, a flat-screen TV, and a dresser, surrounded by framed pictures and a patterned rug.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(51 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Relax in a cozy retreat with a neatly made bed, two bedside tables, and a spacious desk area.

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Two single beds with dark-colored bases and white comforters, a large window, and a framed picture adorn this cozy space.

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Two single beds with dark-colored bases and white comforters, a large window, and a framed picture adorn this cozy space.

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Relax in a spacious room with a large bed, nightstand, and striped rug.

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Two single beds with dark-colored bases and white comforters, a large window, and a framed picture adorn this cozy space.

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Relax in comfort with a large bed, flat-screen TV, and a spacious desk area.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Two single beds with dark-colored bases and white comforters, a large window, and a framed picture adorn this cozy space.

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 miles (3 km).

What's nearby

  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 1.5 km
  • Rice University - 6 min drive - 8.2 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 990 out of 1662 reviews
Rating 8 - Good. 309 out of 1662 reviews
Rating 6 - Okay. 175 out of 1662 reviews
Rating 4 - Poor. 81 out of 1662 reviews
Rating 2 - Terrible. 107 out of 1662 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jon at the front desk was amazing. Very resourceful and always asking if there was anything we needed. Also the shuttle crew was wonderful and timely. We plan to stay here again whenever we are in Houston.
Stayed 3 nights in May 2025

8/10 Good

Cassie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Stayed 2 nights in Apr 2025

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back, the staff was amazing! Everyone was super nice. Out driver Joe gave excellent service. The front desk was the best!!
Stayed 3 nights in May 2025

10/10 Excellent

Ashish, san francisco

Stayed 4 nights in Apr 2025

6/10 Okay

Andrea

Stayed 2 nights in Apr 2025

10/10 Excellent

Olha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in May 2025

10/10 Excellent

Eliza Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
We went for a special birthday gift for my autistic preteen, a concert to watch his favorite band. Unfortunately they canceled the show but the staff was dedicated to make up for it even though they had nothing to do with the cancelled show! They sent up balloons chocolate cake, snacks and drinks and a birthday card and the next day treated us to breakfast. IWe will definitely comeback in August if not for the concert for the stay. Thank you to everyone that made our stay special
Stayed 2 nights in May 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities
staff were awesom shirley , shun and ni we’re very helpful . Thankyou 👍
Stayed 2 nights in May 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
The proper
Stayed 4 nights in Apr 2025

10/10 Excellent

Marnishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hospitality, Very comfortable and value your guests in meeting their needs.
Stayed 5 nights in Apr 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generously sized room and good TV options and enjoyed the patio bar.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle to the GRB Convention Ctr was nice
Stayed 3 nights in May 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Bret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm mixed with a modern twist
Stayed 2 nights in May 2025

6/10 Okay

Shauna

Travelled with family
Disliked: Property conditions & facilities
Hotel was fairly quiet the night we stayed, check in staff (Shirley) were great, but we were placed right next to the elevator which was incredibly noisy, both with the bell sound it made and with people coming and going all night. Not sure why we were placed there. Then at 8.30am housekeeping knocked on our door. We hadn’t bothered to put a do not disturb sign up because we knew we’d be on the move before 10am. Have never had housekeeping come so early before. They woke us up.
Stayed 1 night in Apr 2025

6/10 Okay

noelia

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service but very old rooms

The rooms are old and the door doesn’t close correctly! We can see the corridor light from the bed
Stayed 1 night in May 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 4 nights in Jan 2025

8/10 Good

Logan

Travelled with group
Liked: Cleanliness, staff & service
Enjoyed the placement in downtown along with professional workers
Stayed 3 nights in Apr 2025

10/10 Excellent

Phyllis

Stayed 2 nights in Apr 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Staff & service
loved the outdoor patio for having drinks. They had a live guitar player and he was really good. The room was old, floors in bathroom cracked, stains on bathroom wallpaper and a thick layer of dust around. Other than that it was a nice place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fahad Maher Raf

Stayed 5 nights in Apr 2025

10/10 Excellent

Raven Alexandria

Stayed 3 nights in Feb 2025

10/10 Excellent

Luis M

Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a gem downtown

Had a good time, loved the vibe, will definitely stay here again
Stayed 3 nights in Apr 2025