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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪13 min walk‬
  • Daikin Park
    ‪20 min walk‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 miles (3 km).

What's nearby

  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 17 min walk - 1.4 km
  • Daikin Park - 20 min walk - 1.7 km
  • George R. Brown Convention Center - 2 min drive - 1.5 km
  • Rice University - 6 min drive - 8.2 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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View from property

Magnolia Hotel Houston, A Tribute Portfolio Hotel

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  • Pet-friendly
  • Free WiFi
  • Restaurant
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CA $207 total
includes taxes & fees
Jul 6 - Jul 7
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 890 out of 1524 reviews
Rating 8 - Good. 284 out of 1524 reviews
Rating 6 - Okay. 168 out of 1524 reviews
Rating 4 - Poor. 77 out of 1524 reviews
Rating 2 - Terrible. 105 out of 1524 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HERMINIO, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staf. Very accommodating. Area was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Greg

Stayed 2 nights in Mar 2025

10/10 Excellent

lyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was very nice and staff was very helpful and friendly. Nice restaurant bar on 2nd floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Nataljia

Stayed 2 nights in Mar 2025

8/10 Good

Camille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my family for a few days to go to the rodeo. The staff is very friendly and attentive. The property is clean and beautifully decorated. There were two things I didn’t like. The bed is hard as a rock, my entire family was waking up sore each morning. Second the parking situation ($45 tax valet per night). That’s a steep price especially when there aren’t many parking options around. If there was a convenient alternative I would have chose to do that but unfortunately many family decided it was easiest to settle for the valet. It was definitely an unexpected expense.
Stayed 4 nights in Mar 2025

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vallet parking
Stayed 1 night in Mar 2025

8/10 Good

Geisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and very helpful!
Stayed 1 night in Mar 2025

4/10 Poor

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
We must have arrived under a bad sign, but our room had a plumbing problem and had to get moved after the first night. Requested a room with queen beds for the upgrade second night and got another room with full size beds. Went to get ice and ice maker was broken. Tv never really worked in either room. Felt like half the stay was talking to staff and maintenance about stuff they could fix.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is showing wear, John front desk was amazingly kind
Stayed 1 night in Mar 2025

10/10 Excellent

Ashlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to day stay, very clean and hotel staff were very kind.
Stayed 1 night in Mar 2025

6/10 Okay

Jose Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Shannon

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos of the rooms are a complete lie. The room was extremely dirty and dusty. The air vents were filled with dust and mold. The bathroom was also filthy, with obvious mold around the tub and dirt inside. The bathroom was the size of an airplane bathroom, the photos on the website were completely different. The beds were extremely small. I wasn’t able to look at the full length mirror since it was against a wall with a loveseat in front of it. The TV remote didn’t work and came with confusing instructions. The noise of the highway was extremely loud and I could also hear people from the sidewalk at 4 am. The pool area’s door was unlocked but had construction going on… definitely not worth almost 500 for just 3 nights, it was pitiful. Along with the 50/night valet, which is absurd. We definitely wouldn’t come back nor recommend this hotel to anyone.
Stayed 3 nights in Mar 2025

6/10 Okay

Elfike

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jazmin Jisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. I loved it there. I would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

POURIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alexa

Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baecation a success

We truly enjoyed our stay John and Luke were excellent. Everyone was very pleasant we will definitely come back again to stay. Our only downside which is not too bad is that the bar is closed on Sundays and Mondays and we love going downstairs to a hotel bar. It’s something about knowing you can get as messed up as you want n walk back upstairs to your room. lol but all and all we love it.
Stayed 3 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025