Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Guest Services, Gestion de l’hôtel
Nos alegra que haya disfrutado de su estadía. Aqui le esperamos nuevamente.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Guest Relations, Gestion de l’hôtel
We are glad you enjoyed your stay with us!
par un voyageur
Publié le 2 févr. 2024 sur Expedia
par un voyageur
Awesome
Publié le 7 janv. 2024 sur HotelsAwesome, not the first time every time a very good experience
par un voyageur
Would not recommend
Publié le 31 déc. 2023 sur HotelsOur stay at the Villages at Del Mar was disappointing. It started out with us not being able to find the building due to AppleMaps taking us to the wrong location. We had to call Hotel.com for help. They tracked down the property manager. She told us that you need to put in the name: The Villages at Del Mar and not the building address. This infomation would have been helpful instructions to send to renters. We wasted an hour trying to find our unit. Gloria, the property manager, was very helpful, once we were connected to her. On the positive side, our unit was clean, the beds were really comfortable and the pool was nice. That is the end of the positive. The rest is the not so good. The kitchen was REALLY barebones. It had dishes and silverware for 4 people, two frying pans, one small saucepan and a large pot. There was nothing for cooking in the oven. Not even one baking sheet. The lighting in this unit was really poor. For example there were no lights over the dining area so you basically had to eat dinner in the dark. The kitchen had only one light, as well. Livingroom furniture was ok. The air conditioning was a bit of a challenge to maintain. Unit seemed either too hot or too cold. The description states laundry is available but does not mention that it is $25 per day. The few employees we interacted with were very nice and helpful. If you really want to be in the Del Mar area than this unit may work for you. Be prepared to supply basic items.
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Guest Services , Gestion de l’hôtel
We are sorry that you were not able to arrive to the property following AppleMaps. All charges are specified in the details section in Hotels.com including pet, laundry or additional parkings. We appreciate your feedback and are taking extra steps to correct them.
par un voyageur de Humacao
Publié le 29 oct. 2023 sur Expedia
Excellent care to the guest.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Guest Relations, Gestion de l’hôtel
We are happy you enjoyed your stay!
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Excelente. Muy buena opción para venir en familia.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Guest Relations, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 30 août 2023 sur Expedia
Gracias a la Sra. Gina por su profesionalismo y amabilidad muy profesional en su campo. referente a la propieda tiene sus detalles cosmeticos, la picina y areas verdes (mantenimiento).
par un voyageur
Publié le 21 août 2023 sur Expedia
Property is dirty, bathrooms probably it was not clean after previous guest, spit still on the sink. Shower dirty as well, room was very cold , call office to regulate temperature, no one will answer , could not leave message because was full, in the kitchen the dishwasher machine was not working, . Definitely n never will return to this place
par un voyageur
Publié le 14 août 2023 sur Expedia
Very friendly security guard at check in.
Very nice property manager.
