Note fondée sur 58 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Expedia
I should of told them that the ac and fridge didn't work. Guess that was my fault
Commentaires de Gestion de l’hôtel
2 mars 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we'll address these issues promptly. Please feel free to reach out to our staff during your next visit so we can ensure a more comfortable stay for you.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
We needed a place to get warm, shower, watch TV after school was cancelled and our power was still out. This place was warm and comfortable. McDonald’s and Spangles are both across the street and deliver. We would stay again
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel for your stay. We're glad to provide you with a warm and comfortable experience during challenging times. Your positive feedback means a lot to us. We look forward to welcoming you back whenever you need a cozy place to stay.
par un voyageur
Alright Mom-and-Pop Kind of Place
Publié le 29 déc. 2023 sur HotelsThe management was awesome.
The room was fine; it's an older facility that has been maintained well. Don't expect cosmetic perfection but you will get more-than-reasonable function. Clean towels with no odor. Decent bedding and carpet. More than adequate amenities.
I was a bit uncomfortable with the level of cleanliness. When we arrived, my son found a sock from a previous occupant that was beside one of the beds, and there was a piece of white candy plainly visible under the lip of the dresser. The trash can in the bathroom covered an icky section of floor that had not been cleaned, and there were two long, black hairs on the wall of the shower.
I am grateful that the place permitted pets/dogs, but there was dog feces all over the place outside in the minimal landscaping and even on the sidewalk outside our room where someone had stepped in a pile and tracked it. A little poop-patrol would go a long way!
It's a mom-and-pop place; I get it, so overall, it was alright when considering the cost and the prompt and friendly service that the management provided.
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to provide detailed feedback. We appreciate your acknowledgment of our management and the overall functionality of our facility. We apologize for any lapses in cleanliness and assure you that we will address these issues promptly. Your feedback is invaluable, and we'll work diligently to improve. We hope to have the chance to welcome you back and provide a more satisfying experience in the future.
par un voyageur
Publié le 25 déc. 2023 sur Expedia
No continental breakfast. Hard to get a rep to check in.
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We regret for any inconvenience caused during your stay. Your feedback is valuable, and we'll work on improving our communication and services. We appreciate your understanding and hope for the opportunity to better serve you in the future.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
I have stayed here 2 other times and everything was great. This time I had not so great service. I went in to check in and there was no one in the office so I waited and waited but no one came. I looked around but no button to push or a phone to use. Finally I saw a phone number in the office area that said "For late night check in. So I dialed the number, even though it was 4 in the after noon. Someone answered the phone and someone came to check me in. So I went to my room and opened the door and it was freezing cold in the room and no heater was on. I got the heat on but it seemed to take forever to warm up and the bathroom never got warm enough to take a shower. Definitly not the kind of service I had before. Also the next day someone knocked on my door while I was napping and asked if I had a cat. Then was asked again if I had a cat and told him both times "no". They need a do not disturb sign.
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Tracy, Gestion de l’hôtel
Dear Guest,Thank you for the time to share your feedback. We apologize for the inconvenience you experienced during your recent stay. Your feedback is important to us, and we appreciate you bringing these issues to our attention. We'll address the check-in process, room temperature, and communication with staff promptly to ensure a more comfortable experience for our guests in the future. Thank you for your continued loyalty, and we hope to have the opportunity to restore your confidence in our services.
par un voyageur
Publié le 14 oct. 2023 sur Expedia
We were in town for a wedding and used the room only for sleeping and changing clothes. Nothing fancy, but sufficient. Very reasonably priced, and when we had to shorten our stay the refund was very prompt.
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Lia, Gestion de l’hôtel
Dear Guest,We're delighted to hear that our accommodations served your needs during your visit for the wedding. It's wonderful to know that our pricing and refund process met your expectations. Should your travels bring you back to the area, we'd be honored to host you again for a more extended and comfortable stay. Thank you for choosing us!
par un voyageur
Publié le 12 oct. 2023 sur Expedia
OK. Fit our one night stay. Inexpensive
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Lia, Gestion de l’hôtel
Dear Guest,We're glad to hear that our accommodations suited your one-night stay, and we appreciate your feedback. If there's anything specific you feel we can improve or enhance, please feel free to share. Thank you for choosing us, and we hope to welcome you again for future stays.
par un voyageur
Publié le 11 oct. 2023 sur Expedia
When you first pull in you might think this is just a good place to stay a night. But when you look around you need to see that this is a work in progress and a labor of love. The parking lot has construction equiptment but no trash, no cigarette buts and things like that. What you do see is new shrubs planted, painting in progress and good things to happen. My room was a pleasant surprise in that it felt like a real bedroom. I stay in many hotels and motels and hate that they lack color, white on white on white and abstract art that lacks imagination. But this room had color! A beautiful red bed spread, matching pillows, a wonderful shower curtain and towels. The pictures on the wall were delightful and one was a puzzle that had been framed. I loved it!
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Lia, Gestion de l’hôtel
Dear Guest,Thank you for sharing your positive experience and recognizing our ongoing efforts. We are delighted that you appreciated the colorful and comfortable atmosphere we aim to create. Your kind words motivate us to continue our improvements, and we look forward to providing you with an even more enjoyable stay in the future. We appreciate your support.
