Note fondée sur 871 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de ANDERSON
Publié le 5 mai 2024
Commentaires de Gestion de l’hôtel
6 mai 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
Your gracious compliments are greatly appreciated! It's delightful to hear that you enjoyed our clean and tranquil location. Your encouraging feedback will be shared with our team to inspire them further. We anticipate the opportunity to serve you again in the future.
par un voyageur de CHARTER TOWNSHIP OF CLINTON
Publié le 29 mars 2024
Very clean and friendly and I like the dining options in the area
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
Your gracious compliments are greatly appreciated! It's delightful to hear that you enjoyed our clean and tranquil location. Your encouraging feedback will be shared with our team to inspire them further. We anticipate the opportunity to serve you again in the future.
par un voyageur de Fishers
Publié le 23 févr. 2024 sur Expedia
Nice Hotel
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
We appreciate your positive feedback about your stay! We will strive to deliver another exceptional experience during your next visit. Thank you!
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Nice property near lots of shopping and dining. The included breakfast was limited, seen much better options at far less expensive hotels.
We were 15 mins late leaving our room and as we were headed for the door, the front desk called to scold us for being past the checkout time. We likely won't stay at another Wyndham.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
Thank you so much for your feedback. We attempted to go back to our premium paid made to order breakfast, but the general feedback was they would rather have a free limited breakfast without raising our rates. We do apologize for the reminder from our desk for our checkout time. Our staff only has a small amount of time to get the rooms cleaned to our standards for he next incoming guests. Any unpaid unapproved guests past are notified. We do hope you can understand and hope to have you back in he future.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
I didn’t like that the breakfast started and ended way too early. I didn’t like that the rooms weren’t cleaned on Sunday. I didn’t like that my sister’s toilet overflowed in the middle of the night and had to clean it up herself. She has to go pick up the mop and bucket and was not provided with cleaning supplies, and they had to clean it up themselves. There were feces throughout the bathroom and she and her husband injested deadly fumes. I was appalled by the lack of concert for their health. They were only given a $50 credit. Their entire stay should have been comped.
You all should have at least one streaming service.
I am requesting that someone reach out to me or them to rectify their. horrible experience. They were in room 222. Their last name is Holloway.
I did like that the hotel was clean and there were amenities on-site.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
We appreciate your positive feedback about your stay. We do apologize that you are not happy with our regularly scheduled breakfast times. We have not had any toilets spontaneously overflow in he middle of the night, but we will definitely look into this matter.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Staff very friendly, check in was quick.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
We appreciate your positive feedback about your stay! We will strive to deliver another exceptional experience during your next visit. Thank you!
par un voyageur
Dinner Time.
Publié le 17 févr. 2024 sur HotelsThe only is was that the menu said that food would be available until 11pm and it was already closed at 10pm.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
Thank you so much for your feedback, Thomas! We do apologize for the hours, we recently changed our bar and restaurant to open and close an hour earlier and are still awaiting our new menu's.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
It was 76 degrees in room and difficult to lower temperature
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
Thank you so much for bringing this to our attention. We will definitely look in this room to see if there is an issue with the unit itself if you had not reported this to our engineers during your stay. Generally the controls are on the thermostat on the wall, but at times they could be on the unit itself.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
We appreciate your positive feedback about your stay! We will strive to deliver another exceptional experience during your next visit. Thank you!
par un voyageur
Publié le 12 févr. 2024 sur Expedia
I loved this property! It’s very peaceful & safe the staff is helpful . Book
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Assistant General Manager - Rico, Gestion de l’hôtel
We appreciate your positive feedback about your stay! We will strive to deliver another exceptional experience during your next visit. Thank you!
