Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear TaletGreetings from Crowne Plaza Istanbul Tuzla Viaport Marina! My name is Ayça and I thank you for taking the time to comment your last visit at our hotel. First of all, thank you for preferring us at your Istanbul visit. We appreciate your guest feedback as one of our valued guests.As an IHG brand hotel, it is our aim to offer a memorable and comfortable accommodations to our guests. So that, guest comments and feedbacks are most essential and appreciated to us, in order to maintain our committed brand standards and to improve our service.Since your comment recognized, we have informed our relevant department to eliminate the deficiency of our service&service quality. We would like to state our grief, for giving you trouble during your stay, as we could not fulfil our promise to one of our valued guests such as you. It will be most appreciated if you prefer our hotel again; so we can arrange everything properly for your next visit and beyond. Furthermore, we would like to get your particular thoughts or suggestions if you may want to share us.If there is anything I can check or assist you with, please let me know! I would be more than happy to follow up.Have a wonderful day!All the best,
par un voyageur
Superbe Architecture!
Publié le 15 juill. 2023 sur HotelsHôtel moderne avec bel architecture
Chambre spacieuse avec grande baies vitrée anti moustique
Avons apprécié le restaurant Yachting Club
Petit déjeuner correct avec possibilités d’être dehors vue bateau
Dommage pas de piscine et manque de rangements
Nous reviendrons
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Murat DEMIRCIOGLU/ FRONT OFFICE MANAGER, Gestion de l’hôtel
Dear Georges,Greetings from Crowne Plaza Istanbul Asia! My name is Ayça and I thank you for taking the time to comment your last visit at our hotel. First of all, thank you for preferring us at your Istanbul visit. We appreciate your guest feedback as one of our valued guests.As an IHG brand hotel, it is our aim to offer a memorable and comfortable accommodations to our guests. So that, guest comments and feedbacks are most essential and appreciated to us, in order to maintain our committed brand standards and to improve our service.Since your comment recognized, we have informed our relevant department to eliminate the deficiency of our service&service quality. We would like to state our grief, for giving you trouble during your stay, as we could not fulfil our promise to one of our valued guests such as you. It will be most appreciated if you prefer our hotel again; so we can arrange everything properly for your next visit and beyond. Furthermore, we would like to get your particular thoughts or suggestions if you may want to share us.If there is anything I can check or assist you with, please let me know! I would be more than happy to follow up.Have a wonderful day!All the best,
par un voyageur
Publié le 1 mars 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
1 mars 2024 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear KhaledGreetings from Crowne Plaza Istanbul Tuzla Viaport Marina! My name is Ayça and I thank you for taking the time to comment your last visit at our hotel. First of all, thank you for preferring us at your Istanbul visit. We appreciate your guest feedback as one of our valued guests.As an IHG brand hotel, it is our aim to offer a memorable and comfortable accommodations to our guests. So that, guest comments and feedbacks are most essential and appreciated to us, in order to maintain our committed brand standards and to improve our service.Since your comment recognized, we have informed our relevant department to eliminate the deficiency of our service&service quality. We would like to state our grief, for giving you trouble during your stay, as we could not fulfil our promise to one of our valued guests such as you. It will be most appreciated if you prefer our hotel again; so we can arrange everything properly for your next visit and beyond. Furthermore, we would like to get your particular thoughts or suggestions if you may want to share us.If there is anything I can check or assist you with, please let me know! I would be more than happy to follow up.Have a wonderful day!All the best,
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear Jukka,Greetings from Crowne Plaza Istanbul Tuzla Viaport Marina! My name is Ayça and I thank you for taking the time to comment your last visit at our hotel. First of all, thank you for preferring us at your Istanbul visit. We appreciate your guest feedback as one of our valued guests.As an IHG brand hotel, it is our aim to offer a memorable and comfortable accommodations to our guests. So that, guest comments and feedbacks are most essential and appreciated to us, in order to maintain our committed brand standards and to improve our service.Since your comment recognized, we have informed our relevant department to eliminate the deficiency of our service&service quality. We would like to state our grief, for giving you trouble during your stay, as we could not fulfil our promise to one of our valued guests such as you. It will be most appreciated if you prefer our hotel again; so we can arrange everything properly for your next visit and beyond. Furthermore, we would like to get your particular thoughts or suggestions if you may want to share us.If there is anything I can check or assist you with, please let me know! I would be more than happy to follow up.Have a wonderful day!All the best,
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear BenjaminThank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL TUZLA VIAPORT MARINA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at 00902165600660 or ayca.atas@cpistanbulmarina.com.Sincerely,Ayca Atas Reception Manager00902165600660ayca.atas@cpistanbulmarina.com
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear Guest,Greetings from Crowne Plaza Istanbul Tuzla Viaport Marina! My name is Ayça and I thank you for taking the time to comment your last visit at our hotel. First of all, thank you for preferring us at your Istanbul visit. We appreciate your guest feedback as one of our valued guests.As an IHG brand hotel, it is our aim to offer a memorable and comfortable accommodations to our guests. So that, guest comments and feedbacks are most essential and appreciated to us, in order to maintain our committed brand standards and to improve our service.Since your comment recognized, we have informed our relevant department to eliminate the deficiency of our service&service quality. We would like to state our grief, for giving you trouble during your stay, as we could not fulfil our promise to one of our valued guests such as you. It will be most appreciated if you prefer our hotel again; so we can arrange everything properly for your next visit and beyond. Furthermore, we would like to get your particular thoughts or suggestions if you may want to share us.If there is anything I can check or assist you with, please let me know! I would be more than happy to follow up.Have a wonderful day!All the best,
par un voyageur
My December 2023 Trip
Publié le 3 déc. 2023 sur HotelsOur trip to Istanbul was from November 29 to December 3. The trip lasted five days, but it was very beautiful. We stayed in the Crowne Plaza Tuzla, a very beautiful hotel, the staff there are distinguished, their breakfast is very wonderful, the workers in the restaurant are distinguished, especially the employee Rabiya and Aysegul, who speaks English fluently. She met us with a smiling face, asking us about our needs in the restaurant and if we needed anything that was not available in the buffet. We thank her for this special treatment. I would also like to thank Chef Ismail for his wonderful ethics and constant follow-up of the restaurant’s customers. Thanks to them all
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear Dr. Abdullah,Greetings from Crowne Plaza Istanbul Tuzla Viaport Marina! My name is Ayça and I thank you for taking the time to comment your last visit at our hotel. First of all, thank you for preferring us at your Istanbul visit. We appreciate your guest feedback as one of our valued guests.As an IHG brand hotel, it is our aim to offer a memorable and comfortable accommodations to our guests. So that, guest comments and feedbacks are most essential and appreciated to us, in order to maintain our committed brand standards and to improve our service.Since your comment recognized, we have informed our relevant department to eliminate the deficiency of our service&service quality. We would like to state our grief, for giving you trouble during your stay, as we could not fulfil our promise to one of our valued guests such as you. It will be most appreciated if you prefer our hotel again; so we can arrange everything properly for your next visit and beyond. Furthermore, we would like to get your particular thoughts or suggestions if you may want to share us.If there is anything I can check or assist you with, please let me know! I would be more than happy to follow up.Have a wonderful day!All the best,
par un voyageur
Publié le 4 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Murat DEMIRCIOGLU/ FRONT OFFICE MANAGER, Gestion de l’hôtel
Dear Guest,Greetings from Crowne Plaza Istanbul Tuzla Viaport Marina! My name is Ayça and I thank you for taking the time to comment your last visit at our hotel. First of all, thank you for preferring us at your Istanbul visit. We appreciate your guest feedback as one of our valued guests.As an IHG brand hotel, it is our aim to offer a memorable and comfortable accommodations to our guests. So that, guest comments and feedbacks are most essential and appreciated to us, in order to maintain our committed brand standards and to improve our service.Since your comment recognized, we have informed our relevant department to eliminate the deficiency of our service&service quality. We would like to state our grief, for giving you trouble during your stay, as we could not fulfil our promise to one of our valued guests such as you. It will be most appreciated if you prefer our hotel again; so we can arrange everything properly for your next visit and beyond. Furthermore, we would like to get your particular thoughts or suggestions if you may want to share us.If there is anything I can check or assist you with, please let me know! I would be more than happy to follow up.Have a wonderful day!All the best,
par un voyageur
Publié le 28 oct. 2023 sur Expedia
ホテルはきれいで、食事も美味しかったです。
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear Masaki,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza ISTANBUL TUZLA VIAPORT MARINA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 00902165600660 or ayca.atas@cpistanbulmarina.com.Sincerely,Ayca Atas Reception Manager00902165600660ayca.atas@cpistanbulmarina.com
par un voyageur
Publié le 17 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Ayça ATAŞ / DESK MANAGER, Gestion de l’hôtel
Dear Jenan,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza ISTANBUL TUZLA VIAPORT MARINA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 00902165600660 or ayca.atas@cpistanbulmarina.com.Sincerely,Ayca Atas Reception Manager00902165600660ayca.atas@cpistanbulmarina.com
