Home2 Suites by Hilton Jacksonville Airport

3.0 star property
3-star hotel in Northside

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Photo gallery for Home2 Suites by Hilton Jacksonville Airport

Exterior
Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker
Outdoor pool
Suite, 1 Bedroom, Non Smoking | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen

Explore the area

Map
13475 Ranch Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

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About the area

Jacksonville

Northside stay.Your stay at this Northside hotel places you within 2 miles (3 km) of River City Market Place and UF Health North. UF Health Hospital North and Oceanway Community Center are also within 3 miles (5 km).

What's nearby

  • River City Market Place - 1 min drive - 1.0 km
  • UF Health North - 2 min drive - 2.4 km
  • Oceanway Community Center - 5 min drive - 5.4 km
  • Jacksonville Zoo and Gardens - 10 min drive - 13.7 km
  • Jacksonville Cruise Terminal - 14 min drive - 17.0 km

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Home2 Suites by Hilton Jacksonville Airport

3-star hotel in Northside
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and an elevator. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Demetria

Liked: Cleanliness, amenities, property conditions & facilities
The property was right outside the airport, which made my departing trip easy to access the airport. I did have to worry about traffic or delays. The property was clean and the staff were professional. The breakfast was also good. The refrigerator in my room was off the next day. A staff member stopped me on my way to the office, escorted me back to my room, and fixed the problem. The breaker was tripped. I had food in the refrigerator from the night before, they accommodated me for my food by taking off the parking fees.
Stayed 3 nights in Jun 2025

10/10 Excellent

GLENDA, carolina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, clean property, breakfast included . Excellent . Recommended!
Stayed 1 night in May 2025

10/10 Excellent

Rickie, LEXINGTON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding accommodations 👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Huan, Gainesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Coffee waa available most of the time in the lobby. Only disappointing thing was we wanted coffee before our flight, and it was not available tho it was 4am.
Stayed 1 night in Apr 2025

10/10 Excellent

THERESA, Denver

Stayed 1 night in Mar 2025

10/10 Excellent

Nita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed was not comfortable and shower wouldn't get warm.
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Stayed 1 night in Mar 2025

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Higher Hopes

Stayed 1 night in Mar 2025

10/10 Excellent

Ricarta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ! I loved the pool area and fire pit and 24 hour hot coffee and tea !
Stayed 1 night in Mar 2025

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel rude staff

The hotel room was good. Clean and comfortable. My 2 issues were they charged me $10 a day to park at the hotel. We stay in dozens of hotels every year and I have never seen that. I already paid $190 for the room why should you have to pay to park where your staying? Makes no sense! Also the young lady who checked me in was nice but the lady that was at the front when we left was so rude. When checking in I told the nice young woman that we had to leave early the next morning so we wouldn’t be able to get breakfast. She proceeded to tell me to make sure we grabbed a muffin or fruit or something before we left since it wouldn’t be breakfast time yet. Well the next morning we were doing just that and the rude lady at the front desk proceeded to act like a child over a muffin and closed the curtains and was all in a tantrum because we simply grabbed a few packaged muffins to go. I’m sorry but if you can’t let the guest grab a packaged muffin that has nothing to do with your cooked breakfast after said guest paid $200 to stay including the silly parking charge then that is so rediclous. I personally will never stay at this location again because of the way that particular woman acted. It took everything I had in me to walk away instead of saying what I wanted to. Her attitude just really disgusted me and it ruined the whole stay. Home2s are my favorite hotel but I am so disappointed in this one’s staff. Learn to treat your guests with respect. After all it’s us who pay!
Stayed 1 night in Mar 2025

10/10 Excellent

Ariyel

Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Sylvain

Travelled with group

Water

No hot water in the shower
Stayed 1 night in Mar 2025

10/10 Excellent

Tiara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hector

Disliked: Property conditions & facilities
Took awhile to register and rooms missing cleaning essentials in the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

NyQushia

Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

6/10 Okay

millie

Travelled with family
Disliked: Staff & service
We were clearly an inconvenience to the young lady who checked us in that evening. I understand, it was late for her to finally be getting to eat supper, just could have been handled differently. The bathroom shower had mildew and is in need of a refresh. A different young lady was working the desk the next morning and was very nice and helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Vernette

Travelled with family
Disliked: Staff & service, property conditions & facilities

Needs to be updated

Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Attentive staff
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness
Location near airport was good. I stayed at this property back in November. This stay I was charged for parking, therefore I will not return. When I checked in I was not offered or issued bottled water as a HJilton Honors member. The front desk advised that they were out of bottled water.
Stayed 4 nights in Mar 2025

10/10 Excellent

Roberta T.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in excellent condition, clean, good location
Stayed 1 night in Mar 2025

6/10 Okay

Austin

Stayed 2 nights in Mar 2025

10/10 Excellent

Youlunda

Travelled with partner
Liked: Property conditions & facilities
The place was clean, and the staff was friendly.
Stayed 2 nights in Mar 2025