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Sheraton Jacksonville Hotel

4.0 star property
4-star hotel near St. Johns Town Center

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Photo gallery for Sheraton Jacksonville Hotel

Property amenity
Breakfast and dinner served, garden views
Exterior
Indoor pool
Daily buffet breakfast (USD 18.00 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
10605 Deerwood Park Blvd, Jacksonville, FL, 32256
  • Place, St. Johns Town Center
    ‪19 min walk‬
  • Place, Mayo Clinic Florida
    ‪9 min drive‬
  • Place, EverBank Stadium
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(73 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior

Hilton Garden Inn Jacksonville JTB/Deerwood Park

Southside
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $155
CA $176 total
includes taxes & fees
Mar 16 - Mar 17
Hilton Garden Inn Jacksonville JTB/Deerwood Park

About the area

Jacksonville

Southside stay.Your stay at this Southside hotel places you within 3 miles (5 km) of St. Johns Town Center and Topgolf. University of North Florida and Morocco Shrine Center are also within 3 miles (5 km).

What's nearby

  • St. Johns Town Center - 19 min walk - 1.7 km
  • University of North Florida - 2 min drive - 3.0 km
  • Mayo Clinic Florida - 9 min drive - 12.1 km
  • EverBank Stadium - 14 min drive - 18.4 km
  • Jacksonville Naval Air Station - 25 min drive - 35.1 km

Getting around

  • Jacksonville Station - 22 min drive
  • Jacksonville International Airport (JAX) - 31 min drive

Restaurants

  • ‪Wawa - ‬11 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬18 min walk
  • ‪Talkin' Tacos Towncenter - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

Sheraton Jacksonville Hotel

4-star hotel near St. Johns Town Center
Sheraton Jacksonville Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9047 square feet (840 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton Jacksonville Hotel. An area shuttle within 3 mi and a shopping center shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Jacksonville hotel.

  • 1 building
  • 159 guestrooms or units
  • 6 levels
  • 9047 sq ft of conference space
  • 840 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Front of property - evening/night
Hyatt Place Jacksonville Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, 2,407 reviews
The price is CA $155
CA $176 total
includes taxes & fees
Mar 9 - Mar 10
Hyatt Place Jacksonville Airport

Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Self parking fee: USD 10 per night
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Sheraton Jacksonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1005 reviews
Rating 8 - Good. 170 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Valentin

Stayed 1 night in Dec 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities
Room was clean and nice linen, bed was quite comfortable and staff were very friendly. We will stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kent

Stayed 1 night in Nov 2025

10/10 Excellent

Naydia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness top rated (I super appreciate this personally) from the sheets to the tops of the showers. Thank you to the cleaning crew for such attention to detail. Breakfast was great, staff was great and I’m thankful for the pet policies!
Stayed 2 nights in Nov 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Woodrow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean room, comfortable bed, friendly staff. I would come here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Elliott

Stayed 3 nights in Nov 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The Sheraton is a very nice hotel!
Stayed 1 night in Nov 2025

6/10 Okay

MARC, Vacaville

Stayed 1 night in Nov 2025

6/10 Okay

Geuman

Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is a great hotel! The staff are professional, well informed and friendly. The dining experience is wonderful: the breakfast buffet features items like sausage with bell peppers, bacon, scrambled eggs, grits, oatmeal, scones, and miniature croissants. The area surrounding this hotel is a shopper’s paradise, what with a nail salon, beauty supply store, dress shop, and other specialty shops nearby. Eateries are plentiful as well. The Sheraton feels like a home away from home due to its tranquil outdoor atmosphere (view of a pond) and tastefully furnished rooms indoors.
Stayed 1 night in Nov 2025

8/10 Good

Roderiquez

Stayed 1 night in Nov 2025

10/10 Excellent

bob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean room, reasonable basic breakfast charge, great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jillian

Stayed 1 night in Nov 2025

6/10 Okay

Gary

Would be
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Eimel

Stayed 1 night in Nov 2025

2/10 Terrible

Viktoriia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel because of its high rating, which it absolutely does not deserve. The moment you walk in, you’re hit with a strong, unpleasant sewage smell that makes you want to turn around and leave immediately. Once inside the room, things get even worse. The rooms are worn out and outdated, with no modern improvements at all. The water has a terrible odor, and the entire room carries that same sewage smell. The carpet is dirty, and there is visible mold in the bathroom under the faucets. The constant sewage smell was unbearable and even kept me awake at night. Adding to the frustration, there is an unpleasant hidden fee for parking - almost $11, which feels unreasonable considering the overall condition of the hotel. And for the price they charge for breakfast, it should definitely be included. It’s not impressive enough to justify the extra cost. I used to associate the name “Sheraton” with something premium, but this stay was the complete opposite. Maybe it’s just this Jacksonville location, but it was truly disappointing. I would not recommend staying here.
faucet
Bed
Bed
Stayed 1 night in Nov 2025

10/10 Excellent

Ellen

Travelled with family
Very clean and attentive staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!
Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredible! Love the bar area and the dinner from there was delicious.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Lashanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay at this hotel was AMAZING! All the staff from the front desk, the bartender, wait staff, and housekeeping were so nice, polite, and very accommodating! Had a small issue with our AC unit in the room making a little noise throughout the night, the receptionist sent someone up right away to address the issue! The next time I visit the Jacksonville area, I’ll be sure to stay at this same hotel!
Stayed 3 nights in Nov 2025