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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Enjoy the outdoor pool at this Jacksonville hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Exterior
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Snack bar
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2970 HARTLEY ROAD, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪12 min walk‬
  • Place, Jacksonville Naval Air Station
    ‪9 min drive‬
  • Place, St. Johns Town Center
    ‪17 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪44 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(90 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room

  • Sleeps 2

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About the area

Jacksonville

In Jacksonville .You'll be within 2 miles (3 km) of Bowlero Mandarin and 6 miles (10 km) of Mandarin Museum with a stay here. Mandarin Park and University Mall are also within 6 miles (10 km).

What's nearby

  • Bowlero Mandarin - 12 min walk - 1.1 km
  • Jacksonville Naval Air Station - 9 min drive - 13.1 km
  • St. Johns Town Center - 17 min drive - 25.0 km
  • Mayo Clinic Florida - 23 min drive - 33.2 km
  • EverBank Stadium - 26 min drive - 33.3 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Cooper's Hawk Winery & Restaurant - Jacksonville – Mandarin Landing - ‬8 min walk
  • ‪Whataburger - ‬5 min walk
  • ‪Monkey's Uncle Tavern - ‬10 min walk
  • ‪Krispy Kreme - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Enjoy the outdoor pool at this Jacksonville hotel
Tru by Hilton Jacksonville South Mandarin offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Jacksonville South Mandarin. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Tru by Hilton Jacksonville South Mandarin offers 106 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

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Wyndham Garden Jacksonville
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,815 reviews
The price is CA $114
CA $130 total
includes taxes & fees
Mar 15 - Mar 16
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Property amenities

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (21 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 80.63 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

How close is Tru by Hilton Jacksonville South Mandarin to the airport?

Tru by Hilton Jacksonville South Mandarin is 19.8 mi (24-min drive) away from the Jacksonville, FL (CRG-Jacksonville Executive at Craig) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on Mar 22, 2026 start from CA $148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Jacksonville South Mandarin have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Jacksonville South Mandarin.

Does Tru by Hilton Jacksonville South Mandarin offer free breakfast?

Tru by Hilton Jacksonville South Mandarin offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Tru by Hilton Jacksonville South Mandarin?

No, there is no casino at this hotel, but bestbet Orange Park (8-min drive) is nearby.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Jacksonville South Mandarin?

This hotel offers free self parking.

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Tru by Hilton Jacksonville South Mandarin features an outdoor pool.

Does Tru by Hilton Jacksonville South Mandarin have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Jacksonville South Mandarin to downtown Jacksonville?

Tru by Hilton Jacksonville South Mandarin is 10.3 mi away from Jacksonville.

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 711 out of 1012 reviews
Rating 8 - Good. 176 out of 1012 reviews
Rating 6 - Okay. 58 out of 1012 reviews
Rating 4 - Poor. 36 out of 1012 reviews
Rating 2 - Terrible. 31 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

VINCENT, PHENIX CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanne, Simpsonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every part of the hotel is absolutely amazing! The staff are all friendly acknowledge you every time you walk through the door. The rooms are extremely clean would definitely stay again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Debbie L

Liked: Cleanliness, amenities, property conditions & facilities
Jeremiah, from the front desk checked on me after about an hour just to see how i was doing. King size bed was super as well as the breakfast the next morning.
Stayed 1 night in Dec 2025

8/10 Good

Karissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a decent stay for a short trip. Breakfast options are very limited. I have definitely stayed at other hotels where the included breakfast has more to offer. The hotel itself was very clean, our room was clean, and the shower water pressure was great.
Stayed 2 nights in Nov 2025

8/10 Good

Bruce

Stayed 2 nights in Nov 2025

10/10 Excellent

Kathicha

Stayed 1 night in Nov 2025

8/10 Good

evan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria, Miami

Stayed 2 nights in Nov 2025

10/10 Excellent

Deondrea

Stayed 2 nights in Nov 2025

10/10 Excellent

Yvaquito

Stayed 1 night in Nov 2025

8/10 Good

Melinda

Stayed 1 night in Nov 2025

10/10 Excellent

Georgia

Stayed 3 nights in Nov 2025

10/10 Excellent

Bruno

Stayed 1 night in Nov 2025

10/10 Excellent

Logan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Spotless rooms, friendly employees, couldn’t ask for a better stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and hotel. Would stay again
Stayed 4 nights in Nov 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Nov 2025

10/10 Excellent

Dariusz

Stayed 3 nights in Nov 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice; staff very helpful. One microwave behind front desk instead of in each room (which was odd to me); but not a deal breaker.
Stayed 3 nights in Nov 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service
The room was clean and tidy, the checkin was easy, the atmosphere was good. The bed needs to be replaced (sinking in the middle) and the breakfast left a lot to be desired.
Stayed 1 night in Nov 2025

10/10 Excellent

Shania

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always good and fresh.. first time in Jacksonville the area is safe and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Anibal

Stayed 2 nights in Nov 2025

2/10 Terrible

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Stayed 2 nights in Oct 2025