Note fondée sur 414 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Expedia
The pictures ar ripped off walls, they had to an air freshener in the room which made us sick. The heat/air conditioning unit didn’t work. Need I say more
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Lisa, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your concerns will be forwarded to the relevant departments for review and improvement. We strive to provide a comfortable environment for all our guests and regret that we fell short of your expectations on this occasion.
par un voyageur
Great deal
Publié le 17 mars 2024 sur HotelsIt’s a good spot for the price. We had no complaints. Breakfast was a nice addition.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello jackie,We are delighted to hear that you enjoyed your stay with us and found our hotel to be a good value for the price. It's wonderful to know that you appreciated our breakfast offerings as well. We hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Danny,We appreciate you choosing our hotel for your stay! Please feel free to contact us directly with any feedback you may have from your recent visit. We hope to welcome you back soon for an even more enjoyable experience!
par un voyageur de Dickinson
Publié le 15 mars 2024 sur Expedia
Disappointed in breakfast. Not many cereal options.
But bed was very comfortable and room clean. Friendly staff at checkin.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Manager, Gestion de l’hôtel
Hello Robert,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the bed comfortable, the room clean, and our staff friendly during your stay. We appreciate your comments regarding the breakfast options and will take them into consideration for future improvements.
par un voyageur
Publié le 8 mars 2024 sur Expedia
It was easy parking due to the fact we are disabled seniors.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Larry,We appreciate your feedback regarding the ease of parking for disabled seniors during your stay. Guest comfort and convenience are a top priority for us, and we strive to provide accessible options for all our guests. Should you have any further suggestions or feedback, please feel free to reach out to our management team. Thank you for staying with us.
par un voyageur
Good breakfast but...
Publié le 28 févr. 2024 sur HotelsFridge in the first room wasn't working so was given another room across the hall. That was on the noisy highway side. The back door of the building dosen't close shut so security on that end was a fail. Full breakfast was good though.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Amy, Gestion de l’hôtel
Thank you for sharing your thoughts and issues about your stay. I have addressed this with the staff. hopefully we can host you again in the future.
par un voyageur
Horrible
Publié le 26 janv. 2024 sur HotelsNo Kleenex's in the dispenser. Shower rod was about to fall off. Breakfast didn't have proper utensils, no plastic tongs because he couldn't find any. Wanted me to use a metal tong to get toast out.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Manager, Gestion de l’hôtel
Hello Dennis,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team is aware of the issue regarding the Kleenex dispenser and the shower rod, and they will address them promptly. We also appreciate your feedback regarding breakfast utensils, and we will strive to ensure all necessary tools are available for our guests' convenience.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Manager, Gestion de l’hôtel
Hello Morgan,We are delighted to hear that you had such a fantastic experience during your stay with us! It was a pleasure having you as our guest, and we truly appreciate your positive rating. We strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly.
par un voyageur
Publié le 13 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Manager, Gestion de l’hôtel
Hello Larry,Thank you for choosing our hotel and for rating your stay with us! We are thrilled to hear that you had such an excellent experience. We hope to have the opportunity to welcome you back in the future. Safe travels!
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello Melanie, We regret to hear that your recent stay did not meet your expectations. We kindly request you to contact our hotel directly to share any specific feedback you may have had regarding your experience. We strive to continuously improve our services and guest satisfaction is our utmost priority. We hope to have the opportunity to welcome you back in the future for a better experience.
