Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 janv. 2024 sur Expedia
L'emplacement sur la plage et la piscine chauffée et le spa , excellent
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Tori, Gestion de l’hôtel
Thank you for taking the time to leave a positive rating! We are delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we appreciate your feedback.If you have any specific comments or suggestions to share, please feel free to reach out. We value your input and always strive to provide an excellent guest experience.We hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please let us know.
par un voyageur
Publié le 11 janv. 2022 sur Hotels
par un voyageur de Montreal
Publié le 8 mars 2020 sur Expedia
Lit très confortable! Personnel courtoi. Les lieux sont propres. Parfait pour un arrêt après une longue journée de route.
Commentaires de Gestion de l’hôtel
19 mars 2020 par mb, Gestion de l’hôtel
We really appreciate you taking the time out to share your experience with us. We hope to see you again soon!
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Mike, Gestion de l’hôtel
Thank you for your perfect rating! We're delighted to hear that you had a satisfactory experience during your stay. Your feedback is valuable to us, and we look forward to welcoming you back for another enjoyable visit in the future.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Mike, Gestion de l’hôtel
Thank you for your perfect rating! We're delighted to hear that you had a satisfactory experience during your stay. Your feedback is valuable to us, and we look forward to welcoming you back for another enjoyable visit in the future.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Mike, Gestion de l’hôtel
Thank you for your rating! We're glad to hear that you had a satisfactory experience during your stay. If you have any feedback or if there's anything we can assist you with in the future, please feel free to reach out. We hope to welcome you back soon for another great stay!
par un voyageur
Birthday trip
Publié le 28 févr. 2024 sur HotelsRoom smelled fresh and looked clean when we arrived. The bed was comfortable. The room was too warm at night. Air conditioner would not go lower than 65°.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Mike, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're glad to hear that you found your room fresh-smelling and clean upon arrival, and that you enjoyed the comfort of the bed. However, we apologize for any inconvenience caused by the temperature being too warm at night. We will ensure that our maintenance team addresses this issue promptly to ensure a comfortable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable experience. If there's anything else we can assist you with, please don't hesitate to let us know.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Great location, friendly and knowledgeable staff, private boardwalk to beach, spacious rooms
Commentaires de Gestion de l’hôtel
4 mars 2024 par Mike, Gestion de l’hôtel
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our great location, friendly and knowledgeable staff, private boardwalk to the beach, and spacious rooms. Providing a memorable experience for our guests is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.
par un voyageur
Outdated, and disappointing
Publié le 26 févr. 2024 sur HotelsWhile the hotel was clean, it is very outdated, and in need of updates. Some normal items were missing, such as a suitcase rack, and a clock. Very disappointed in the Hampton, as they are one of my normal go to places to stay, but I do not recommend this one.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Rena , Gestion de l’hôtel
We apologize for the disappointing experience you had during your recent stay with us. Your feedback regarding the outdated facilities and missing amenities is valuable to us, and we sincerely apologize for any inconvenience caused. Maintaining a comfortable and up-to-date environment for our guests is important to us, and we regret that we fell short of meeting your expectations.We appreciate your loyalty as a regular guest, and we understand your disappointment with this experience. Please rest assured that we take your comments seriously, and we will address these issues with our team to ensure improvements are made.If you would like to discuss your concerns further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for choosing to stay with us.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The front desk staff seemed bothered that I was there. It was evident that she would have preferred me to not have been there which is a shame because I was happy to be there!
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Rena , Gestion de l’hôtel
We apologize for the disappointing experience you encountered with our front desk staff during your stay. Providing excellent customer service is our priority, and it's regrettable to hear that you felt unwelcome. Your feedback is invaluable, and we will address this matter with our team to ensure that all guests are treated with the utmost courtesy and respect.We appreciate your understanding and thank you for bringing this to our attention. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to restore your faith in our hospitality during your next visit. Thank you for choosing to stay with us.
