Note fondée sur 765 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Mukilteo
Publié le 7 mai 2024
No staff at property. Waited about an hour for someone to show up. Had to call Travelocity and report this and secure another reservation at a Holiday Inn Express. Will not book Days Inn again. They SUCK.
Commentaires de Gestion de l’hôtel
14 mai 2024 par kiji, Gestion de l’hôtel
we are apologize for that inconvenience, i m sure that was a some misunderstanding, we hope we can make it up for this in future.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Everything was outdated and old, door barely closed and opened, water was boiling hot, there was a pee stain on the blanket.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay with us. We apologize for the disappointing experience you had during your visit.Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short of meeting your expectations. We take your comments seriously, and we will address the issues you mentioned with our team to ensure that improvements are made.Please know that your feedback is invaluable to us as we continuously strive to enhance the quality of our accommodations and services. We hope that you will consider giving us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for making the time to rate our property, though we were saddened to learn that you did not find your visit here to be one that went well. Your happiness will always be our goal and I hope you'll let our staff know what we can do to make certain that your next visit here is superb in every way. We'd love to see you again soon!
par un voyageur
Publié le 1 févr. 2024 sur Expedia
If you need a convenient place to stop for the night, after you have had dinner, this is your place. It’s clean, reasonably priced and just off 75.
The area is very rural. We had to go 11 miles back up to the next exit for dinner. The breakfast had a lot to be desired. Two cereal choices with a gallon jug of milk, coffee, and nine cinnamon rolls the size of 50 cent coins…nothing more…and we were the first to arrive.
The person on duty was helpful, efficient and friendly.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Hotel General Manager, Gestion de l’hôtel
We sincerely appreciate your recent review of your stay at our hotel. We are delighted to hear you found our location convenient and the price point agreeable. We also thank you for recognizing the helpfulness and efficiency of our staff member on duty.We value your feedback regarding the breakfast selection and acknowledge that it did not meet your expectations. We are dedicated to continuously improving our guest experience and are currently reviewing our breakfast offerings to expand the variety and ensure satisfaction for all guests. Additionally, we understand the inconvenience caused by the limited dining options within walking distance. We are exploring avenues to better inform guests about nearby dining possibilities upon arrival.Thank you for bringing these concerns to our attention. Your feedback is crucial in helping us identify areas for improvement and ultimately providing a more positive experience for our valued guests. We hope you will consider staying with us again in the future, as we strive to continually enhance our services and amenities.
par un voyageur
Publié le 27 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for rating our property following your recent visit here. I do hope that your overall experience went well, though I apologize for anything that may have happened that led to you not being confident in giving us a full 5-star rating. I hope you'll let our team know what we can do to make your next visit a more satisfactory one. We'd love to see you again soon for a better stay!
par un voyageur
Very mediocre but cheap
Publié le 27 janv. 2024 sur HotelsRoom was clean, bed was comfortable and staff was really friendly on check in. Now the negatives: there was hot water in the toilet so condensation all over the seat in the morning, the water in the shower never got hot. Luke warm shower at best. Breakfast was atrocious and no one was there to tell when I left in the morning. Rate was good, but it should have been. Probably will pay more and stay elsewhere next trip.
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate both your positive comments and your concerns, as they provide valuable insights into areas where we can improve.We are glad to hear that your room was clean, the bed was comfortable, and you found the staff to be genuinely hospitable during check-in. However, we sincerely apologize for the inconveniences you faced with the hot water in the toilet, lukewarm shower, and the quality of breakfast. These issues are not indicative of the level of service and comfort we strive to provide.Our maintenance team will address the hot water and condensation issue in the toilet immediately, and we will investigate and rectify the hot water inconsistency in the shower. Your feedback on the breakfast is noted, and we will review and enhance our offerings to provide a more satisfying experience for our guests.We understand your concerns and appreciate your honesty. We would like to assure you that we take your feedback seriously, and we will work diligently to address the issues you raised.We hope to have the opportunity to welcome you back in the future and provide a more positive and enjoyable experience.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Jessica, Gestion de l’hôtel
Thank you for your feedback Philip, if you are ever in the area we hope to see you again.
par un voyageur
Publié le 18 janv. 2024 sur Expedia
This place was scary. It was cheap and served its purpose of just sleep.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Jessica, Gestion de l’hôtel
We are sorry you felt that way, but we want you to know that is not usually the case.. we were snowed in when you were on property and a lot of people weren’t traveling due to the inclement weather. We were also short staffed due to employees living in treacherous areas and not being able to come in.
par un voyageur
Publié le 14 janv. 2024
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for the 5-star rating that you've left for our property here on Travelocity! We appreciate your high marks and look forward to continuing to serve you in the future.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Very poor breakfast. Worst I have ever seen.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for taking a moment to rate and review our hotel here on Expedia. Our team certainly hopes that the majority of your visit here went well, though we are sincerely sorry to hear that your breakfast experience did not meet your expectations during your stay. Please accept our apologies for any inconvenience or disappointment caused.We value your feedback, and it is important to us that our guests have a positive dining experience. We will review your comments with our team to identify areas for improvement in the breakfast offerings.Your input is valuable as we continuously strive to provide better experiences for our guests.We appreciate your understanding and hope to have the opportunity to better serve you in the future.
