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Best Western Joliet Inn & Suites

2.5 star property
Enjoy free breakfast at this Joliet hotel

Choose dates to view prices

Photo gallery for Best Western Joliet Inn & Suites

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, West Shore Park
    ‪16 min walk‬
  • Place, Shorewood-Troy Public Library
    ‪3 min drive‬
  • Place, Joliet Junior College
    ‪3 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(37 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.6 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

1 King Bed, Non-Smoking, Executive Room, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 2

1 King Accessible Mobility Accessible Walk in Shower Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Microwave And Refrigerator, High Speed Internet Access, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Heartshaped Whirlpool Tub, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

1 Queen Accessible Mobility Accessible Walk in Shower Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Sofabed, Hot Tub, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

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About the area

Joliet

In suburbs.Within 2 miles (3 km) of this Joliet hotel, you'll find West Shore Park and Shorewood-Troy Public Library. Country West Park and Ca Crest Park are also within 3 miles (5 km).

What's nearby

  • West Shore Park - 16 min walk - 1.4 km
  • Main Dog Park - 2 min drive - 2.8 km
  • Shorewood-Troy Public Library - 3 min drive - 1.8 km
  • Joliet Junior College - 3 min drive - 2.8 km
  • Ca Crest Park - 3 min drive - 2.5 km

Getting around

  • Joliet Gateway Center - 20 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

Best Western Joliet Inn & Suites

Enjoy free breakfast at this Joliet hotel
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 13 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 200 reviews
Rating 8 - Good. 55 out of 200 reviews
Rating 6 - Okay. 24 out of 200 reviews
Rating 4 - Poor. 13 out of 200 reviews
Rating 2 - Terrible. 6 out of 200 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet. Breakfast server went out of his way to accommodate us.
Stayed 1 night in Oct 2025

4/10 Poor

Pamela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was okay, but front desk staff was not very friendly or welcoming. Parking lot seemed sketchy, with people standing across street, watching everything. Stairwell smelled heavily of pot. Lady serving breakfast was very nice.
Stayed 2 nights in Oct 2025

4/10 Poor

Leah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sukhrob

Business traveller, Travelled with partner, Travelled with group
Liked: Amenities
Safe
Stayed 3 nights in Oct 2025

10/10 Excellent

Julio

Stayed 5 nights in Oct 2025

6/10 Okay

Stacy

The handicapped room does not conform to the 2018 Illinois Accessibility Code. The hallway smelled like smokable adult substances at 8pm and the breakfast room is overcrowded with furniture.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

8/10 Good

Byron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Milan

Stayed 1 night in Oct 2025

10/10 Excellent

Archangel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was appeared to have been renovated. The rooms were roomy compared to other hotels I've been to. The bathroom was clean and fixtures were relatively new. The only drawback I experienced was that the room was not cleaned when we were away; the towels were replaced but the room was not tidied up.
Stayed 3 nights in Oct 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

2/10 Terrible

Cherry, joliet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff / no shampoo and ac is Noisy … my Guest was disappointed on this hotel Never booked on this hotel. Terrible Breakfast Sucks…
Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Travelled with family
Clean room
Stayed 3 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good and the lady preparing and working there was very friendly and helpful. Staff was friendly.
Stayed 1 night in Oct 2025

8/10 Good

Janene

Liked: Staff & service, room comfort

Overnight stay

Good place for a quick overnight. Shower curtains are short, be careful when showering or you’ll have a mess to mop up. Breakfast wasn’t the best, staff very friendly.
Stayed 1 night in Sep 2025

8/10 Good

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, room was comfortable and clean
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Place was decent for the price. The food selection was not good n limited. Beds were comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

Adam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just plain unclean. This is a landlord special flip and it’s clear they do not keep up with cleaning.
Stayed 3 nights in Sep 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tenishia

Stayed 2 nights in Sep 2025

4/10 Poor

Karanveer

Stayed 4 nights in Sep 2025

10/10 Excellent

Mary

Stayed 1 night in Sep 2025

10/10 Excellent

August D.

Liked: Cleanliness, staff & service
Clean place with comfortable bedding.
Stayed 1 night in Sep 2025