Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lynda , Gestion de l’hôtel
Thank you for taking the time to write about your experience at our hotel! I am delighted to hear you enjoyed your stay and we look forward to your next visit with us!
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lynda , Gestion de l’hôtel
Thank you for sharing your experience at the Hotel Phillips through the Guest Satisfaction Survey.As a valued Hilton Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lynda , Gestion de l’hôtel
Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!
par un voyageur
Publié le 14 févr. 2024 sur Hotels
Stayed there one night. Nice front desk staff but not superb. Asked for an extra roll out bed and it was delivered promptly.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lynda , Gestion de l’hôtel
Thank you for your review! It sounds like you had a great time during your recent visit! I hope that we can welcome you back the next time your travels bring you to our city!
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Lynda , Gestion de l’hôtel
We appreciate your feedback as we strive to be the Best Hotel in Kansas City. If there are any suggestions or feedback in any areas of our hotel that we can improve upon, please let me know. I will personally share them with the appropriate management. As Brilliant hosts we rely on your comments to be the very best. Thank you for staying at the Hotel Phillips, Kansas City and when your travels bring you back to Kansas City, we look forward to being your host hotel again.
par un voyageur de Maryland Heights
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lynda , Gestion de l’hôtel
We appreciate your feedback as we strive to be the Best Hotel in Kansas City. If there are any suggestions or feedback in any areas of our hotel that we can improve upon, please let me know. I will personally share them with the appropriate management. As Brilliant hosts we rely on your comments to be the very best. Thank you for staying at the Hotel Phillips, Kansas City and when your travels bring you back to Kansas City, we look forward to being your host hotel again.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
The check-in lady was very helpful
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Lynda , Gestion de l’hôtel
Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to your next visit!
par un voyageur de Topeka
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Lynda , Gestion de l’hôtel
Thank you for taking the time to share your recent experience at Hotel Phillips with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Kansas City.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
All the staff were friendly and helpful-from the front desk to the valet service to the restaurant servers. Wish I had everyone’s name!! Not a single bad experience. Not even a blah one. I can’t wait to see what the hotel looks like after all the renovations are completed. Would definitely stay here again!!
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Lynda , Gestion de l’hôtel
Thank you for taking the time to write about your experience at our hotel! I am delighted to hear you enjoyed your stay and we look forward to your next visit with us!
par un voyageur
Publié le 9 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Lynda Camara- FOM , Gestion de l’hôtel
Thank you for your review. We sincerely apologize for the inconveniences you encountered while you were our guest. We truly want every guest's experience to be a perfect stay in every way possible. Please reach out to me directly if you would like to share what we could improve on. Hopefully, we'll have the opportunity to welcome you back to Hotel Phillips when your travels bring you back to Kansas City.
