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Hotel Indigo Karuizawa by IHG

Property class: 5 and above
5-star luxury hotel near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Indigo Karuizawa by IHG

Lobby
Exterior
Exterior
Property amenity
Body treatments, aromatherapy, facials, reflexology

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Place, Karuizawa Prince Shopping Plaza
    ‪20 min walk‬
  • Place, Karuizawa 72 West Golf Course
    ‪20 min walk‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Private Garden)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Private Garden)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View (with View Bath)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View (with View Bath)

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Single Beds

Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, River View

Room amenity

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

Standard Room, 2 Single Beds, Accessible, Garden View

Standard Room, 2 Twin Beds, Accessible, Garden View

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(10 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Standard Room, 2 Single Beds, Accessible, River View

Standard Room, 2 Twin Beds, Accessible, River View

  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the area

Karuizawa

In Karuizawa .Within 2 miles (3 km) of this Karuizawa hotel, you'll find Karuizawa 72 West Golf Course and Seizan Golf Course. Minamigaoka Art Museum and Karuizawa Prince Hotel Golf Course are also within 2 miles (3 km).

What's nearby

  • Karuizawa Prince Hotel Golf Course - 18 min walk - 1.6 km
  • Seizan Golf Course - 18 min walk - 1.6 km
  • Karuizawa Prince Shopping Plaza - 20 min walk - 1.7 km
  • Karuizawa 72 West Golf Course - 20 min walk - 1.7 km
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 2.0 km

Getting around

  • Karuizawa Station - 12 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪All Day Dining Primrose - ‬5 min drive
  • ‪うさぎ山キッチンハウス - ‬4 min drive
  • ‪Makibi Firewood Table - ‬4 min drive
  • ‪出汁と信州ごはん 佐久屋本店 - ‬3 min drive

About this property

Hotel Indigo Karuizawa by IHG

5-star luxury hotel near Karuizawa Prince Shopping Plaza
Hotel Indigo Karuizawa by IHG offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury Hotel Indigo Karuizawa by IHG also features spa services, coffee/tea in a common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Karuizawa hotel.

  • 155 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Karuizawa by IHG offers 155 air-conditioned accommodations with safes and slippers. 49-inch flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, hair dryers, and children's slippers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Harnn. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Hot springs
Karuizawa Prince Hotel West
Karuizawa
  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
4.3 out of 5, Excellent, 1,000 reviews
The price is CA $235
CA $295 total
May 7 - May 8
Karuizawa Prince Hotel West

Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 49-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Hosted evening meal: JPY 7000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa By Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Karuizawa
Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Frequently asked questions

Does Hotel Indigo Karuizawa by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Karuizawa by IHG.

How much does it cost to stay at Hotel Indigo Karuizawa by IHG?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa by IHG on May 11, 2026 start from CA $286, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Karuizawa by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Karuizawa by IHG, but buffet breakfast is offered for a fee of JPY 4500 for adults and JPY 2250 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Indigo Karuizawa by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Karuizawa by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Indigo Karuizawa by IHG?

This hotel offers free self parking.

Does Hotel Indigo Karuizawa by IHG have a pool?

Hotel Indigo Karuizawa by IHG does not have a pool.

Does Hotel Indigo Karuizawa by IHG have a restaurant?

Hotel Indigo Karuizawa by IHG is home to KAGARIBI, which features Italian cuisine, garden views, and light fare.

Does Hotel Indigo Karuizawa by IHG have a spa?

Pamper yourself with a day at Harnn, where you can enjoy body treatments, facials, and reflexology.

How close is Hotel Indigo Karuizawa by IHG to downtown Karuizawa?

Hotel Indigo Karuizawa by IHG is 2.4 mi away from Karuizawa.

Hotel Indigo Karuizawa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 314 out of 429 reviews
Rating 8 - Good. 86 out of 429 reviews
Rating 6 - Okay. 18 out of 429 reviews
Rating 4 - Poor. 3 out of 429 reviews
Rating 2 - Terrible. 8 out of 429 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Wienczyslawa

Liked: Cleanliness, property conditions & facilities
Stunning architecture, perfect service and a lovely setting. Would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, warm and new.
Stayed 2 nights in Dec 2025

10/10 Excellent

KIM BENG, singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property n staff fluent in english helps a lot.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul, Woodside

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great service, amazing breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Chanin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kun Tat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room is tidy and clean, staff are friendly and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Carl

Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Stayed 3 nights in Oct 2025

10/10 Excellent

oi ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with an amazing, attentive staff. Breakfast buffet was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything especially the element of design throughout the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Kwok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and willing to help.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

eirini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Lu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2025

8/10 Good

ning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vivian

Stayed 4 nights in Jan 2025