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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Spa hotel in Dilworth Mountain Estates

Choose dates to view prices

Photo gallery for Best Western Plus Kelowna Hotel & Suites

View from room
Exterior
Standard Room, 2 Queen Beds, Balcony, Courtyard View
Serves lunch and dinner
Indoor pool, open 8:00 AM to 11:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Place, Orchard Park Shopping Centre
    ‪9 min walk‬
  • Place, Mission Creek Regional Park
    ‪9 min walk‬
  • Place, Orchard Park Mall
    ‪12 min walk‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

9.0 out of 10
Wonderful
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (No View)

9.0 out of 10
Wonderful
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

8.6 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

8.4 out of 10
Very good
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Tower

8.8 out of 10
Excellent
(44 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (View)

9.0 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Kelowna

Dilworth Mountain Estates stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Shopping Centre and Mission Creek Regional Park. Also, Orchard Park Mall is within half a mile (1 km) and Cineplex Cinemas Orchard Plaza is within 2 miles (3 km).

What's nearby

  • Orchard Park Shopping Centre - 9 min walk - 0.8 km
  • Mission Creek Regional Park - 9 min walk - 0.8 km
  • Orchard Park Mall - 12 min walk - 1.0 km
  • Planet Lazer - 3 min drive - 2.3 km
  • Kelowna Golf and Country Club - 3 min drive - 3.0 km

Getting around

  • Kelowna Intl. Airport (YLW) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Steve’s Poke Bar - ‬14 min walk
  • ‪The Jammery - ‬8 min walk
  • ‪Cactus Club Cafe - ‬7 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Spa hotel in Dilworth Mountain Estates
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the business-friendly Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.

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4.2 out of 5, Very good, 1,297 reviews
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includes taxes & fees
Mar 8 - Mar 9
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Frequently asked questions

How close is Best Western Plus Kelowna Hotel & Suites to the airport?

Best Western Plus Kelowna Hotel & Suites is 6.1 mi (15-min drive) away from the Kelowna Intl. Airport (YLW) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on Mar 8, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Kelowna Hotel & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Kelowna Hotel & Suites.

How close is Best Western Plus Kelowna Hotel & Suites to the beach?

This hotel is 11.7 mi (19-min drive) from Gellatly Dog Beach and 12.5 mi (28-min drive) from Willow Beach. Don't forget your sunscreen!

Does Best Western Plus Kelowna Hotel & Suites offer free breakfast?

Best Western Plus Kelowna Hotel & Suites offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Plus Kelowna Hotel & Suites?

No, there is no casino at this hotel, but Lake City Casino (7-min drive) is nearby.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in start time: 4 PM; Check-in end time: 1 AM.

Is there free parking at Best Western Plus Kelowna Hotel & Suites?

This hotel offers free self parking. Extended parking is available for CAD 5 per day.

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Best Western Plus Kelowna Hotel & Suites features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Best Western Plus Kelowna Hotel & Suites have a spa?

This hotel has a spa, which features deep-tissue massages.

How close is Best Western Plus Kelowna Hotel & Suites to downtown Kelowna?

Best Western Plus Kelowna Hotel & Suites is 3 mi away from Kelowna.

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

The room was clean and the staff were fantastic. I was also impressed with the included buffet breakfast, much better than just cold cereal and a coffee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Stayed 2 nights in Nov 2025

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities
Easy check in and check out Clean quiet room
Stayed 1 night in Nov 2025

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes , all good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Oct 2025

8/10 Good

william

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, fluffy, comfy bed, nice pool and outdoor hot tub - definitely recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Vern, Grand Forks

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rated staff lower because we witnessed employees openly discussing labor/union issues in front of hotel guests.
Stayed 1 night in Nov 2025

10/10 Excellent

shannen, Blackfalds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great nice and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Leona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful!
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey, Halfmoon Bay

Liked: Cleanliness, amenities, property conditions & facilities
Ryan checked us in and was very helpful, polite and professional.
Stayed 1 night in Nov 2025

6/10 Okay

Sheilah

Liked: Cleanliness, staff & service
The room was average. Being an older property, the walls were not very sound proof. We could hear neighbors having showers, fans cutting in and out, voices in the hallway. The breakfast buffet was subpar, was definitely better the last time i stayed at this property.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great area clean hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Room was OK, no complaints. Breakfast is considerably worse than previous times I have stayed at this location and was disappointing. Pool is dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

Cole

Stayed 1 night in Nov 2025

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front office supervisor Ryan was fantastic checking us in and informing us about park and fly!
Stayed 1 night in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Every was great 👍
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Room had big water puddle under food cooler, and cooler was not cold. Maintenance cleaned up puddle but cooler not too much better. bed was very comfy and super clean
Stayed 2 nights in Oct 2025

8/10 Good

Jane

Stayed 5 nights in Nov 2025

10/10 Excellent

Kari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stsy
Stayed 1 night in Nov 2025

6/10 Okay

Dustin and

Travelled with family
Liked: Staff & service, room comfort
yes...just liked it in the actual hotel like it use to be . bacon was burnt and no hashbrowns coffee was good
Stayed 1 night in Oct 2025

6/10 Okay

Helmi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yes good
Stayed 1 night in Sep 2025