Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2024 sur Expedia
The property was nasty bathroom had paint falling off the doors there were cockroaches on the bed when I woke up the next morning there was no continental breakfast it was a little pack of muffins and an apple in a bag I will never stay there again
par un voyageur
Publié le 9 mars 2024 sur Expedia
Toilet paper was nearly gone… One towel in the bathroom… No trashcan… Remote control did not work… Bed was good, but other than that don’t ever stay here
par un voyageur
Publié le 28 janv. 2024 sur Expedia
STAY FAR AWAY FROM THIS PLACE!! I made the mistake of not looking at the reviews and just booking the place. Biggest mistake of my life! The morning staff was nice and they let us check in early. I was in a hurry for an appointment so I didn’t bother noticing. I was out running errands all day. My husband stayed behind at the hotel, he asked to have the floor cleaned while I was gone but I didn’t realize the extent of how bad the room was. The floor even after being mopped was still dirty. The one chair had stains all over it, the a/c unit and the walls also had stains all over it. We decided to tough it out because we lived 4 hours away and I was already super tired. But later in the night the heater broke. We told the lady at the front desk and she said she was going to send someone to take a look. We wait and no one came, finally I decided to show the lady at the front desk pictures of the room and that no one had come to fix the heat. She basically just told me that she was sorry but there was nothing that she could do and to just talk to the manager in the morning. She did not seem one bit sorry at all and acted like it was okay for us guests to stay in the dirty room with no heat. We decided to just pack up and leave and go home that same night. If I could give a 0 I would.
par un voyageur
Kind staff. Please fix this place up
Publié le 20 déc. 2023 sur HotelsRoaches ewww. Lots of roaches. Luckily as I left I saw the Orikin car pull up so hopefully they will fix it. But the place definitely needs a deep cleaning. Stains on the walls and just kinda overall dirty. Furniture was cheap and uncomfortable the soaps were also extra cheap even for a shady motel. I recommend upgrading. But I will say the staff is very kind.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
I didn’t expect cockroaches we switched rooms and lord n behold there was no towel’s cockroaches n it was just nasty I want my money back I don’t even want to lay my head down on a pillow I hate bugs n it smells really bad hair in bathtub and sick GROSS!!!!
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Guest Relations, Gestion de l’hôtel
Dear Mandi,Delivering top-notch accommodations is our goal, and we are disappointed that your recent visit fell short of that goal. Rest assured, we will speak with our staff and ensure that improvements are made to our cleaning guidelines. Our pest control servicer will be notified of your comments as well. We appreciate you bringing this to our attention. Regarding a refund, we encourage you to reach out to the third-party site you used for your reservation, as they will be best equipped to assist you. Thank you for being our guest, and safe travels.
par un voyageur
Publié le 1 déc. 2023 sur Expedia
par un voyageur
Publié le 26 nov. 2023 sur Expedia
This property is very poorly maintained with roaches crawling around so bad we ended our trip early and did not finish we will not be using this place again and on top of that they allow people to live there which were fighting and arguing all hours of the night very unpleased
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Guest Relations, Gestion de l’hôtel
Dear Tyler,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into your comments further. In addition, we apologize for any noise issues. Please know that our team is always available to address this during your visit. Despite this, we hope you will give us another chance in the future.
par un voyageur
Publié le 4 nov. 2023 sur Expedia
The man at the front desk is very polite but to many dope heads and people standing close to your door talking loud
par un voyageur
Publié le 29 sept. 2023 sur Expedia
The room was dirty and several flies. Air conditioner needs improved. And upon arrival I was told I had
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Commentaires de Gestion de l’hôtel
3 oct. 2023 par Guest Relations, Gestion de l’hôtel
Dear Linda,Our team uses all feedback to ensure our accommodations are top-notch, and we are disappointed to see that your recent visit fell below your expectations. We know how important it is to rest while traveling. Your concerns will be addressed right away, and any room for improvement will be seized. Thank you for sharing your feedback. Please come back and stay with us again soon. We are confident that we can deliver a more enjoyable experience.
par un voyageur
Publié le 26 sept. 2023 sur Expedia
Property was easy to get into, plenty of parking, quiet, great staff, quiet, always had ice, great bed, nice tv service, needs a little remodeling but quite ok to stay.
