Note fondée sur 764 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de palmdale
Publié le 23 mars 2024
par un voyageur
Friendly People
Publié le 5 févr. 2024 sur HotelsVery clean and front desk people were polite and friendly. We will stay with them again.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Staff was helpful. Shower was refreshing
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Property was pretty run down and rooms were outdated. People were drunk going up and down the halls and drunk in pool.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Front Desk, Gestion de l’hôtel
Dear Brooke,I hope this message finds you well. Thank you for bringing your recent observations and concerns about our property to our attention. We sincerely apologize for any inconvenience you may have experienced during your stay.We take your feedback seriously and are committed to addressing the issues you raised. While we may not have been aware of the situation at the time, we appreciate your vigilance in pointing out the concerns related to guests consuming alcohol in the pool area.To ensure a more enjoyable and safe environment for all our guests, we will be implementing stricter measures to prevent unauthorized access to the pool for non-swimming activities, including drinking. Our team will increase monitoring of the pool area, and we will take necessary steps to enforce our policies more effectively.Your feedback is invaluable, and we appreciate your understanding as we work towards creating a better experience for all our guests. If you have any further concerns or suggestions, please do not hesitate to reach out. We are committed to making the necessary improvements and providing you with a more pleasant stay during your next visit.Thank you for bringing this to our attention, and we look forward to the opportunity to better serve you in the future.Best regards,DaysInn,Front Desk,Kirksville.
par un voyageur
Clean, adequate
Publié le 30 janv. 2024 sur HotelsThe hotel was clean and secure, which is most important. It's a little outdated in decor and conveniences - small example, more outlets would be needed if I were traveling with more than one person (phone chargers, etc.).
The breakfast was pretty minimal, they definitely haven't come back very far from the pandemic-style that was common a few years ago. I really like a small coffee pot in the room, but I didn't think to double check on that before booking, so that's on me.
Biggest issue was there's no thermostat. January in Kirksville typically doesn't require AC but the "low fan" on the coolest setting was way too hot, so we had to use AC. Also the curtains did not block out the light from the lobby (window overlooked the pool/recreation/lobby area). For those two reasons I didn't get the best night sleep. Again, it was clean, adequate, and the staff was friendly. For the low price, I can't complain.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Front Desk, Gestion de l’hôtel
Greetings for the day,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel clean, secure, and our staff friendly. We appreciate your understanding regarding the decor and conveniences, and we value your insights on areas where we can improve.We apologize for any inconvenience caused by the limited outlets and the outdated breakfast style. We are constantly working to enhance our amenities, and your input will help us make the necessary improvements. We understand the importance of small details like having a coffee pot in the room, and we appreciate your suggestion.Regarding the lack of a thermostat and the issue with the curtains, we sincerely apologize for any discomfort you experienced. Your feedback is crucial, and we will look into ways to address these concerns to ensure a more comfortable stay for our guests.We hope to have the opportunity to welcome you back in the future and provide an even better experience. If there's anything else you'd like to share or discuss, please feel free to contact us directly.Thank you again for choosing to stay with us.Best regards,DaysInn ,Frontdesk,Kirksville,MO.
par un voyageur
Publié le 17 nov. 2023 sur Expedia
The property is not well cared for. There is no cleaning services. We had no towels in our room, no housekeeping services. Had to request new linens and change the bed ourselves. In the pool area, there is standing water on the carpeted floor.
On top of that, our next door neighbors were up partying until 3 am and no one from the desk would address the issue.
par un voyageur
Publié le 27 oct. 2023 sur Expedia
I would not stay here again. Room was filthy. Property is in desperate need of upgrading.
par un voyageur
Publié le 22 oct. 2023 sur Hotels
par un voyageur
Publié le 22 oct. 2023 sur Hotels
The room was disgusting. Breach of smoke. Everything reek of smoke. The tiles in the ceiling in the bathroom more water stain. Toilet handle broke. Just an overall unclean situation. The bed was comfortable.
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Everything smelled like cigarettes. It was dingy. The staff was complaining about each other. We were supposed to have two double queen rooms for 4 adults and a child and were given a double queen and a single bed.
