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Embassy Suites by Hilton Knoxville West

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Photo gallery for Embassy Suites by Hilton Knoxville West

An outdoor patio with wicker furniture, a central fire feature, and a modern building in the background.
A modern restaurant with high tables, bar seating, and hanging pendant lights.
A modern hotel with a flat roof, multiple floors, and a prominent 'Embassy Suites' sign.
A modern hotel lobby with a bar area, seating arrangements, and a large plant.
A modern living room with a fireplace, comfortable seating, a television, and a green wall with plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪3 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Studio King Size Bed

A hotel room with a bed, a sofa, an ottoman, a TV, and curtains.

Studio King Size Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, One King Bed

9.6 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One King Bed

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed

A hotel room with a bed, a sofa, a TV, and a lamp.

Studio, One King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a bed, a sofa, a TV, and a lamp.

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, Two Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed

A hotel room with a bed, a sofa, a TV, and a lamp.

Premium Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a bed, a sofa, a TV, and a lamp.

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Room Premium Studio Suite-1 King Bed-Nosmok

A hotel room with a bed, a sofa, a TV, and a desk with a lamp.

1 Room Premium Studio Suite-1 King Bed-Nosmok

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed-Studio 1 Room Suite-Nonsmoking

A hotel room with a bed, a sofa, a TV, a desk, and a chair.

1 King Bed-Studio 1 Room Suite-Nonsmoking

  • Sleeps 4
  • 1 King Bed

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  • Pool
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About the area

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 3 miles (5 km) of Parkwest Medical Center and Fort Loudoun Lake. Tennova Hospitalist Group and Turkey Creek Shopping Center are also within 3 miles (5 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.7 km
  • Fort Loudoun Lake - 3 min drive - 4.5 km
  • Dead Horse Lake Golf Course - 3 min drive - 3.7 km
  • Turkey Creek Shopping Center - 4 min drive - 6.1 km
  • West Town Mall - 5 min drive - 6.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Cook Out - ‬3 min drive
  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Embassy Suites by Hilton Knoxville West

4-star hotel near Turkey Creek Shopping Center
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

  • 142 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,426 reviews
The price is CA $166
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includes taxes & fees
Oct 4 - Oct 5
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

How close is Embassy Suites by Hilton Knoxville West to the airport?

Embassy Suites by Hilton Knoxville West is 14.1 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Sept 29, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Oct 11, 2026 start from CA $254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Knoxville West have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Knoxville West.

Does Embassy Suites by Hilton Knoxville West offer free breakfast?

Embassy Suites by Hilton Knoxville West offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Knoxville West?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Knoxville West?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Knoxville West?

This hotel offers free self parking.

Does Embassy Suites by Hilton Knoxville West have a pool?

Embassy Suites by Hilton Knoxville West features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Knoxville West have a restaurant?

Embassy Suites by Hilton Knoxville West is home to Flying Spoons, which features American cuisine.

Does Embassy Suites by Hilton Knoxville West have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Knoxville West to downtown Knoxville?

Embassy Suites by Hilton Knoxville West is 11.1 mi away from Knoxville.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1005 reviews
Rating 8 - Good. 162 out of 1005 reviews
Rating 6 - Okay. 56 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about that hotel was wonderful!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place! One of the best places we have ever stayed in 30 years of travel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great place to stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful, we appreciate the hospitality shown. Clean rooms, good snacks, great amenities and awesome atmosphere. We have already booked again with them.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Will definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and bar downstairs was very good as well
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb especially the front desk (Mackenzie) and the entire breakfast staff...would highly recommend based on their customer service alone!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the happy hour was an unknown perk!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Really enjoyed the daily breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.Great facility plenty of amenities.Could breakfast
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience! I would definitely stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

We had a phenomenal stay at Embassy Suites! The staff was all so friendly and we enjoyed their outdoor patio where we could sit by a fire and enjoy a cocktail. Probably the best part of our stay was a very sweet man named Mort, who greeted us every morning at breakfast and cleared our dishes while making conversation and wishing us blessings!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed both the bar and breakfast. The Chef making the fresh hot breakfasts was very pleasant. The breakfast area was very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked some type of paper menu for room service.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay as always
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great place
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times and we keep coming back. It's always excellent. The made to order omelettes at breakfast don't hurt!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great beds.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with many options for any diet. Room was large and functional.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Embassy’s I’ve stayed at. Excellent breakfast.
Stayed 1 night in Mar 2026

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