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Embassy Suites by Hilton Knoxville West

4.0 star property
4-star hotel near Turkey Creek Shopping Center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Exterior
Bar (on property)
Breakfast and dinner served
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪3 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

Minibar

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed

Flat-screen TV

Premium Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed

Minibar

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed-2 Room Suite-nonsmoking

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed-2 Room Suite-nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, Two Queen Beds

  • Sleeps 5
  • Free WiFi

View all photos for King, Premium Suite

Premium bedding, in-room safe, desk, blackout drapes

King, Premium Suite

  • Sleeps 4
  • Free WiFi

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  • Pool
  • Parking included
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About the area

Knoxville

Knoxville West stay.Your stay at this Knoxville West hotel places you within 3 miles (5 km) of Parkwest Medical Center and Fort Loudoun Lake. Tennova Hospitalist Group and Turkey Creek Shopping Center are also within 3 miles (5 km).

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.7 km
  • Fort Loudoun Lake - 3 min drive - 4.5 km
  • Dead Horse Lake Golf Course - 3 min drive - 3.7 km
  • Turkey Creek Shopping Center - 4 min drive - 6.1 km
  • West Town Mall - 5 min drive - 6.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk

About this property

Embassy Suites by Hilton Knoxville West

4-star hotel near Turkey Creek Shopping Center
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Embassy Suites by Hilton Knoxville West also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 4-star Knoxville hotel is smoke free.

  • 142 guestrooms or units
  • 6 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Drury Inn & Suites Knoxville West
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,271 reviews
The price is CA $165
CA $196 total
includes taxes & fees
Jul 1 - Jul 2
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

How close is Embassy Suites by Hilton Knoxville West to the airport?

Embassy Suites by Hilton Knoxville West is 14.1 mi (18-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Jun 28, 2026 start from CA $253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Knoxville West have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Knoxville West.

Does Embassy Suites by Hilton Knoxville West offer free breakfast?

Embassy Suites by Hilton Knoxville West offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Knoxville West?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Knoxville West?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Knoxville West?

This hotel offers free self parking.

Does Embassy Suites by Hilton Knoxville West have a pool?

Embassy Suites by Hilton Knoxville West features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Embassy Suites by Hilton Knoxville West have a restaurant?

Embassy Suites by Hilton Knoxville West is home to Flying Spoons, which features American cuisine.

Does Embassy Suites by Hilton Knoxville West have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Knoxville West to downtown Knoxville?

Embassy Suites by Hilton Knoxville West is 11.1 mi away from Knoxville.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1001 reviews
Rating 8 - Good. 162 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Really enjoyed the daily breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Great stay as always
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Embassy’s I’ve stayed at. Excellent breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great beds.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suites always sets & exceeds the standards for hotels. I only wish they were in more locations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Awesome hotel and great staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, very spacious & clean. The hotel staff were very professional and accommodating. The bar/lounge area was full of people and the hotel had fantastic happy hour specials.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associates working at desk and the food area were excellent, especially the waitress we had to order a pizza and meal.. she was very kind and helpful… great visit and we wil stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Avette

Liked: Cleanliness, staff & service, amenities
It was so nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a real feast and the staff is so friendly and helpful.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough - the staff was very friendly and accommodating - the upgraded rooms are phenomenal and well worth every penny - the breakfast is top tier and the happy hour makes you even happier about your choice ... BOOK IT!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service
Great pillows Clean rooms Complimentary Happy hour and breakfast Close to the highway Lobby was well decorated
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very quiet
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I would stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and the staff were very friendly. Also the breakfast was really good. Overall good experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were better than I thought. Staff was so friendly and so were the guests. For my first time in Tennessee, I’m glad I stayed here.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Everything the staff is always nice and friendly. My son lost his glasses there and when we went back they dound them i was so happy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Larry and Julie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience in every area!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome omelette cooked to order everything was perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful. The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Ashleigh

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the room had a lot of wear and tear that wasn’t expected. The bed was scratches up galore on the headboard, furniture im sitting area was worn out & very uncomfortable. There was mold in rhe shower.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kuk hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the food was excellent, and I was very satisfied.
Stayed 1 night in Oct 2025

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