Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Connection wifi médiocre et service de navette mal
Publié le 22 juill. 2017 sur ExpediaConnection wifi médiocre et service de navette mal Organisé
par un voyageur de Memphis
Publié le 20 mai 2024
Very old, outdated facility, especially in the rooms.
Commentaires de Gestion de l’hôtel
22 mai 2024 par General Manager, Gestion de l’hôtel
Dear James,Thank you for taking the time to provide feedback. We're concerned to hear your observations regarding our facilities. Rest assured, we take all comments seriously and are continuously working to enhance our accommodations. It was a pleasure having you here, and we hope to have the opportunity to host you again and change your perceptions with an improved stay in the future.
par un voyageur
Publié le 28 avr. 2024
par un voyageur
Publié le 4 mars 2024 sur Expedia
par un voyageur
Better lighting could help
Publié le 29 févr. 2024 sur HotelsIt’s dated and rooms are dark.
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Sally,Thank you for taking a moment to review your recent visit. We regret to learn that you were not fully satisfied with your recent stay. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless visit worthy of a perfect rating.
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Awesome
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Catherine,Thank you for your positive feedback! We're thrilled you had an awesome experience with us. Our team is delighted to hear that you found your stay enjoyable. We look forward to welcoming you back to Holiday Inn Knoxville West - Cedar Bluff Rd for another fantastic experience.
par un voyageur de Kingsport
Publié le 28 févr. 2024 sur Expedia
We enjoyed our stay. We got there late but the pool was still open. The room was clean and staff was very helpful.
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Allison,Thank you so much for choosing to stay with us at Holiday Inn Knoxville West - Cedar Bluff Rd. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled both were the case for you. It's also great to read you were able to take advantage of some of our relaxing amenities. The pleasure was all ours, and we hope to welcome you back in the future.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Good stay. No issues to report
Commentaires de Gestion de l’hôtel
25 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Richard,Thank you for choosing Holiday Inn Knoxville West - Cedar Bluff Rd. We're pleased to hear your stay was a seamless experience, and we hope to welcome you back soon.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
