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Quality Inn Merchants Drive

2.5 star property
Hotel perfectly located for exploring Knoxville

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Lobby
Exterior
Business centre
Free daily buffet breakfast
Standard Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
117 Cedar Lane, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Place, Neyland Stadium
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(70 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Knoxville

Inskip stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 4 min drive - 2.4 km
  • Knoxville Convention Center - 5 min drive - 8.9 km
  • University of Tennessee - 6 min drive - 9.2 km
  • Neyland Stadium - 7 min drive - 10.6 km
  • Thompson–Boling Arena - 8 min drive - 10.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Quality Inn Merchants Drive

Hotel perfectly located for exploring Knoxville
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. The business-friendly Quality Inn Merchants Drive also features a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this Knoxville hotel.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

How close is Quality Inn Merchants Drive to the airport?

Quality Inn Merchants Drive is 17.2 mi (23-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Merchants Drive?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Merchants Drive on May 26, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Merchants Drive have an airport shuttle?

Airport shuttle services are not available at Quality Inn Merchants Drive.

Does Quality Inn Merchants Drive offer free breakfast?

Quality Inn Merchants Drive offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Quality Inn Merchants Drive?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Merchants Drive?

Check-in begins at 3 PM.

Is there free parking at Quality Inn Merchants Drive?

Free parking is not available at this hotel.

Does Quality Inn Merchants Drive have a pool?

Quality Inn Merchants Drive features a seasonal outdoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Quality Inn Merchants Drive have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Merchants Drive to downtown Knoxville?

Quality Inn Merchants Drive is 4.5 mi away from Knoxville.

Quality Inn Merchants Drive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 266 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 190 out of 1003 reviews
Rating 4 - Poor. 136 out of 1003 reviews
Rating 2 - Terrible. 116 out of 1003 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Stayed 3 nights in Jan 2026

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Davonna

Liked: Cleanliness, staff & service, amenities
Clean room and all the above.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

Curtis

Stayed 1 night in Dec 2025

8/10 Good

Amy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly and helpful
Stayed 2 nights in Dec 2025

6/10 Okay

Ken

Room is just OK Mold in the shower
Stayed 1 night in Dec 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities
The room was very Moderate had everything We needed and the lady at the front desk was Very Nice and professional.
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
The check-in staff was very friendly and the room was clean. The only issue is the electrical plugin behind the TV did not work. I really wanted to see morning local weather before heading out. Nice TV, just didn’t work.
Stayed 1 night in Dec 2025

4/10 Poor

Willie

Disliked: Cleanliness, property conditions & facilities
I will never stay there again. I would not recommend this property for any travelers.
Stayed 1 night in Nov 2025

8/10 Good

Heather

Stayed 1 night in Dec 2025

6/10 Okay

Travis

Liked: Amenities
Could be better bathtub was cracked faucet barley hanging on wasnt the worst room but needs small repairs
Stayed 2 nights in Nov 2025

6/10 Okay

Bradley

Stayed 10 nights in Nov 2025

8/10 Good

Jess

A few roaches but nothing bigger than my shoes
Stayed 3 nights in Nov 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Yes, on all
Stayed 3 nights in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything we were told panned out -- clean, simple, inexpensive. Thanks for being good at what you do!
Stayed 1 night in Nov 2025

10/10 Excellent

Shelby

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location for going to the Tennessee game plus the location gave you easy access to many different restaurants to eat at
Stayed 2 nights in Oct 2025

2/10 Terrible

Kaheem

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets towels rags dust everywhere had to change room twice
Stayed 2 nights in Nov 2025

2/10 Terrible

Student

The AC was not working and the hotel said they would not charge us as we could not stay there.
Stayed 1 night in Nov 2025

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and very helpful when we reported a broke hair dryer. Bed was comfortable and room was clean.
Stayed 1 night in Nov 2025

4/10 Poor

Nelson

Travelled with family
Disliked: Room comfort
Roach in room and the male housekeeper walked in while I was naked an hr before our time ended. He did not knock or make himself known, he let himself in at 10am and our check out time is 11am.
Stayed 1 night in Nov 2025

2/10 Terrible

Brindi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no heat, the bathtub felt like we were going to fall through the floor. It smelled of smoke.
Stayed 2 nights in Oct 2025

4/10 Poor

Dan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The couch it was so dirty,Anything look unclean!
Stayed 2 nights in Oct 2025