Note fondée sur 252 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Regine
Publié le 2 avr. 2016 sur Hotels
par un voyageur
Publié le 19 mars 2024 sur Expedia
Bruce at the front desk was very polite and helpful.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christine,Thank you for your kind words about Bruce at our front desk. We are thrilled to hear that he provided you with excellent service. We strive to ensure that our guests feel welcomed and supported throughout their stay. Your feedback will be shared with Bruce, and we hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kristin,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Good option for the price.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave a review. We're delighted to hear that you found our hotel to be a good option for the price. Providing value and a comfortable stay is our goal, and we appreciate your positive feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
I had to go to the office and request soap and shampoo. It was not already in the room.
The AC was very loud. Needed earplugs to sleep.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Lee,We apologize for the inconvenience with the amenities in your room and the noise from the AC unit. We strive to ensure that our guests have a comfortable stay, and we will address these issues with our team to improve. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 janv. 2024 sur Hotels
The heater blower in our room started to squeal loudly, management instantly gave us another room. Owners of motel did an excellent job of taking care of us and we will be back.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Gary,Thank you for your perfect rating and for sharing your positive experience with us. We're delighted to hear that our management promptly addressed the issue with the heater blower and provided you with another room. We're glad that you felt well taken care of by the owners of the motel. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Julio, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
par un voyageur
Publié le 11 déc. 2023 sur Expedia
The furnishings were nice and the location was convenient. Parking was well lit and I felt secure. The WIFI was down. The phone service to the front desk was down. We needed a down stairs room and there was no way to communicate our needs for that prior to booking. We had a large group meeting in LaGrange and many booked elsewhere because of the communication issue. They did not clean the rooms or make up the rooms day to day so we had to use the same towels over and over. The ice machine was broken and the floors were filthy. I wear white socks and in 2 minutes after my shoes were off the soles of my socks were black with dirt, they never mop the floors...never. The desk clerk was nice if you could find her. If you do not mind those issues you will probably enjoy staying there.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
No phones for last 2 months making it’s difficult to make reservations or contact hotel… Wi-Fi issues. Paint coming off the walls from past water issues. Hotel needs some serious TLC.
par un voyageur
Publié le 6 déc. 2023 sur Expedia
no phone ssrvice and there is little provision made to plug in an extension cord to service boat batteries for fisherman. the only way we can stay with you all is to sqeeze the electric cable under the door to our room. many motels and resorts provide outside outlets for fishermen guests!! just a few such outlets would make many guests much happier!!!
