Note fondée sur 32 évaluations de clients
Ăcoutez ce quâen pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Ăcoutez ce quâen pensent nos voyageurs
par un voyageur
The hideout
Publié le 16 août 2022 sur HomeAwayNice and quiet. Had a great time
par un voyageur
Weekend away
Publié le 14 mars 2022 sur HomeAwayGreat place, great communication.
par un voyageur
Great Family Escape
Publié le 24 févr. 2022 sur HomeAwayWe wanted a weekend away with 5 teens before they start heading off to college. As a last minute booking, we were really happy with location, cleanliness, and family friendly amenities in the house. Rental agency responded immediately to our questions! We would definitely recommend!
par un voyageur
Cozy + Fun stay
Publié le 10 févr. 2022 sur HomeAwaywe had a great time! the cabin is located in a beautiful neighborhood and only 45 mins from Bear mountain for skiing and snowboarding.
par un voyageur
Great Family Weekend
Publié le 20 janv. 2022 sur HomeAwayThe layout of the house was very nice. It allowed for our large group the space to be all together or to have private time if desired. The lower level was a great hang out spot and the hot tub was well maintained and clean. The walk to the lake was about 10 minutes, which was nice. Communication was awesome with the property manager. Three bathrooms was a plus while traveling with my five granddaughters. Thank you for the awesome stay!!
par un voyageur
Great property!
Publié le 10 déc. 2021 sur HomeAwayThis place has everything you need to be comfortable, play in the game room or go to the nearby trail. I would definitely recommend this home and the hosts were great. They even sent me something I left behind!!
par un voyageur
Property ok, contact with property owner so - so
Publié le 4 août 2021 sur HomeAwayOverall the property is what you would expect for a lake house, dirty when we arrived but after cleaning up it was an ok stay. Called the manager while cleaning before departure for next guest, got the ok on the phone until cleaning arrived, but was charged a late fee regardless. Nice area, I would book a different property just based on communication with owner.
Commentaires de Gestion de lâhĂŽtel
5 aoĂ»t 2021 par VrboOwner, Gestion de lâhĂŽtel
Garret,
Thank you for your feedback. I am a bit confused as to why you did not call me directly if there were issues when you checked in, I would have offered some type of solution/compensation. I checked the house personally, as I do for all of our homes, prior to your arrival and it was immaculate (our cleaning company is 5 star rated). You had no trouble calling me for a late check out at 9:18 AM on the day of your check out, when you said "the house was clean prior to us getting here and I just want to be sure we leave it that way." I politely explained that housekeeping would be there promptly at 10 AM and that you just needed to put any dishes in the dishwasher and turn it on and take all of your garbage with you. I asked how everything was, you said it was great, that you had a great time and even texted me some pics of you and your buddies sitting around the table enjoying a few drinks and using the amenities. I will be sure to post this so that other travelers can see. Instead, you left 40 minutes late, (the housekeepers check in at every location via GPS and it is date and time stamped), left garbage and dirty dishes in the sink, all of which we were charged extra for (I will post those pics as well). It is not that we do not want to extend late check outs to our guests, but in the height of the summer season, these homes are booked back to back. I explained that there was a check in coming in. We have to adhere to CDC recommendations which state that we need to have a 6 hour window between check ins/outs for cleaning, disinfecting, laundry and restocking to prepare for the next guest. When you paid the extra fee, I was impressed that you were honorable and took responsibility, because you initialed and signed the contract before arrival, (which is very clear on check out times and check out instructions, as is the listing), so when I did your review I factored that in. It's quite disappointing that you chose, instead, to write this unfair review, because of the choices you made. I do hope that you will visit the community again and wish you luck in finding your next vacation rental. Have a great day.
Candace
Property Manager
par un voyageur de Lawrenceville NJ 08648
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PubliĂ© le 7 juill. 2021 sur HomeAwayđđđđđđđđđđđ
par un voyageur
Lots of indoor activity
Publié le 24 mai 2021 sur HomeAwayGroup had a great time. Will definitely rent again.
Commentaires de Gestion de lâhĂŽtel
26 mai 2021 par VrboOwner, Gestion de lâhĂŽtel
Thank you so much!! we hope to see you soon!
Candace
par un voyageur
Nice place
Publié le 13 avr. 2021 sur HomeAwayThis place was accurate to the pictures. Cozy and owners nice and easy to contact. No top sheets on the beds though. Took a while for the hot tub to heat all the way up, and there may have been too much chlorine as it was difficult to breathe comfortably with the jets on and it was caused the users skin to become very dry.