Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Kimberly,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Michael,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We strive daily to execute the mission of IHG by exceeding the expectations of our valued guests. Please note your feedback has been shared with our team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Holiday Inn & Suites Lake City, and we hope you choose to create more memories with us whenever your travels bring you back to the gateway of Florida!
par un voyageur
Publié le 8 mars 2024 sur Expedia
Proximity to restaurants is the best thing about this hotel. You can walk to a variety of restaurants.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Jonathan,It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We strive daily to execute the mission of IHG by exceeding the expectations of our valued guests. Please note your feedback has been shared with our team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at Holiday Inn & Suites Lake City, and we hope you choose to create more memories with us whenever your travels bring you back to the gateway of Florida!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Power issues.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Brady,I hope this note finds you well. I am writing to extend my sincerest apologies for the inconvenience you experienced during your recent stay with us due to the power outage caused by a blown transformer. Your comfort and satisfaction are our utmost priorities, and it deeply troubles us to learn that we fell short of meeting your expectations during this time.We understand the frustration and inconvenience that come with unexpected power disruptions, especially when they occur during your stay. While circumstances beyond our control led to this unfortunate event, it is our responsibility to ensure that you receive the level of service you deserve. Once again, please accept our sincerest apologies for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Pedro,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Everything Went Well…
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Leonard,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 20 févr. 2024
The front desk guys was super nice! Howvever there wasnt enough parking. We had to park at Chic-fil-a.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Jana,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience. In the matter regarding that there wasn't enough parking in our parking lot. We have additional parking, however it was closed off last night due to us repaving our parking lot.
par un voyageur de Indianapolis
Publié le 17 févr. 2024 sur Expedia
Property is somewhat dated - carpet has stains.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Lowell,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
it was a pleasant stay
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Georgia,Thank you for sharing your feedback with us. Your input is highly valued and helps us strive for excellence in serving our guests. We appreciate your support and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Victoria Wharton, Management Team, Gestion de l’hôtel
Dear Edward,Thank you for taking the time to share your experience with us. We sincerely apologize that your stay did not meet your expectations. Your feedback is crucial in helping us address areas that need improvement. Our aim is always to ensure every guest has a pleasant stay, and we regret that we fell short during your visit. We genuinely value your feedback and hope to have the chance to make it right.
