Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 févr. 2023 sur Expedia
Chambre de base parfaite pour passant
Commentaires de Gestion de l’hôtel
25 févr. 2023 par Manager, Gestion de l’hôtel
Hello Olivier,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur
e ne recommande pas
Publié le 13 mars 2021 sur HotelsChambre dont la propreté était très subjective ! Poubelles non vidées, la SDB n’a pas été nettoyée. Il restait des affaires des personnes précédentes.
PDJ pas terrible
Commentaires de Gestion de l’hôtel
17 mars 2021 par Jason, Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
par un voyageur
Publié le 17 mai 2018 sur Expedia
par un voyageur
Publié le 23 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Manager, Gestion de l’hôtel
Hello Elvin J,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Low Quality Inn
Publié le 21 mars 2024 sur HotelsEu não gostei que a área do refeitório estava interditada para obras durante todos os 14 dias que estive hospedado no hotel. Uma sacola de café da manhã de saída era dada ao hospede que a pedisse em vez do café da manhã convencional, mas a sacola era muito limitada para uma refeição equilibradola e saudável.
O hotel estava com alguns equipamentos danificados/desativados.
A lavanderia era muito mal cuidada, apesar de ter equipamentos novos disponíveis para uso o pessoal do hotel deveria zelar mais pela área.
A academia parecia mais uma cela de prisão e só havia três esteiras espremidas lá dentro.
Sou contra o uso de carpetes por todos os lados em qualquer hotel. Não passa qualquer aspecto de limpeza e asseio. Os do hotel estão todos muito sujos e manchados e o hotel todo tem cheiro de sujeira por conta disso.
Apesar de estar bem localizado e ter uma piscina legal, mas cuja área estava bagunçada talvez por conta das reformas no refeitório, não voltaria enquanto essas problemas fossem 100% solucionados.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Anderson,Lamentamos saber que sua experiência no hotel não atendeu suas expectativas. Todas as áreas estão sujeitas a manutenções, e agradecemos sua compreensão durante as obras. Suas observações sobre o café da manhã e as instalações serão compartilhadas com nossa equipe para possíveis melhorias. Valorizamos sua opinião e esperamos ter a oportunidade de recebê-lo novamente no futuro.
par un voyageur
Publié le 20 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Karla,We appreciate you choosing our hotel for your stay and are delighted to hear that you had a wonderful experience! We hope to welcome you back soon for another enjoyable visit.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Property was nice. Room was nice. The people were great. It was probably SUPER nice in the 90s but it has aged. It was good for the price.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Johnny,We are delighted to hear that you found our property, room, and staff to your liking. Our team works hard to ensure a pleasant experience for all our guests. Your feedback about the aging infrastructure is duly noted as we strive to make improvements continually. Thank you for choosing to stay with us at our hotel.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Mariela,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any specific feedback you'd like to share so we can address your concerns and improve for the future.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Manager, Gestion de l’hôtel
Hello Lauren M, We're sorry to hear that your stay did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your time with us. We value your feedback and would like the opportunity to address any issues you experienced.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Manager, Gestion de l’hôtel
Hello GRISELDA,We appreciate you choosing our hotel for your stay! If there is anything we can do to improve your experience next time, please don't hesitate to contact us directly. We look forward to welcoming you back soon!
