Note fondée sur 375 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Delph42 de France
correct pour une nuit
Publié le 31 juill. 2014 sur HotelsBon hôtel pour les petits budgets. Relativement propre. Parking et wifi gratuit. Pas de breakfast.
par un voyageur
Nice and clean
Publié le 19 mars 2024 sur HotelsPretty average hotel, what I liked was that it was very clean. The last two hotels that we stayed at in the Lancaster area were not very clean.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Andy Patel, Gestion de l’hôtel
Hello, Thank you very much for your feedback!!! We will look forward to seeing you soon….
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur
Publié le 19 févr. 2024 sur Hotels
The room was clean and the bed was comfortable. The heating unit was off when we checked in, and it took a long time for the room to warm up. The bathroom was very cold unless you ran a warm shower to heat up the room. Also, the heating unit was very noisy when it turned on.
par un voyageur
Fine room
Publié le 8 févr. 2024 sur HotelsIt was a fine clean room. My only complaint was that the heating unit only had the option for high and low speed, and the general temperature range. It was hard to figure out what dials to set to make it a normal temperature without going to either extreme.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par Andy Patel, Gestion de l’hôtel
Hello Sir/Madam, Thank you very much for your feedback!! We will look forward to seeing you again soon…
par un voyageur
Publié le 4 févr. 2024 sur Expedia
I was there during a snowstorm. Luckily I had a portable shovel because I had to shovel the parking lot to get out. One of the staff pulled in but didn’t even bother to say anything to me. When I checked out and informed the clerk (who seemed annoyed as if I had woken her up) that the blow dryer didn’t work, she didn’t respond. Actually she never said a word to me. She was also dressed inappropriately.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Andy Patel, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."
par un voyageur
Publié le 14 janv. 2024 sur Expedia
The room was nice and clean. The young lady who checked us in was friendly and professional. The bed was very comfortable and we got a good night's sleep. The only thing that was disappointing is that we checked out and left at 6:45 am and there was no coffee available in the lobby. It was not a big deal as the hotel was not full so I get it, plus we left on a Sunday morning and the neighborhood was deserted so we were only ones awake at that time. But it would have been nice to start the day with a cup of coffee before getting on the road.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Andy Patel, Gestion de l’hôtel
Thank you very much for your feedback!!! We will look forward to seeing you again….Thank you once again.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Told them about the heat wouldn’t fix or give another room. Kids was cold all night. If I could give no stars I would all that money spent with crappy service.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Sajani Patel, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to give us review on your recent stay at our hotel.On behalf of our entire team, i would like to apologize for failing to exceed your expectation. Your satisfaction is important to us and we will be using the feedback your provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Everything was ok close to downtown. The night some people were fighting around 3am. Also there a piice of woods on the hallways ir was weird.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Andy Patel, Gestion de l’hôtel
Thank you very much for your feedback!!! We will look forward to seeing you again….Thank you once again.
par un voyageur
Not America’s Best
Publié le 22 déc. 2023 sur HotelsThe HVAC system did not appear to work correctly. The room was freezing when we checked in - a/c blasting in dead of winter. We switched over to heat & no ability to turn off the noisy fan. Difficult sleeping as it was too noisy.
Would have liked another blanket.
Light & fan automatically came on when we walked I. The bathroom- blinding us in the middle of the nite.
No coffee maker in the room only fridge & microwave.
Was under the impression that a light breakfast would be available & it was not.
Did not see a DO NOT DISTURB door hanger.
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Andy Patel, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."
