Note fondée sur 876 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Expedia
Everything was great except the food. It's not the worst I've had but it definitely isn't high on list. No flavor some a bit over or under cooked. But staff and service otherwise is excellent. Will still return, just not for breakfast.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par VM, Gestion de l’hôtel
Thank you for taking a moment to share about your experience and bring this to our attention.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you for the positive rating! We're delighted to know you had a good experience with us. At Oxford Suites Lancaster, we're committed to providing our guests with the best service and accommodations. We look forward to welcoming you back for another stay and aim to make it a 10/10 experience next time.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Very good
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you for the perfect rating! We're thrilled to hear you had a very good experience at Oxford Suites Lancaster. It's our goal to provide exceptional service and comfortable accommodations for our guests, and we're glad to have met your expectations. We look forward to welcoming you back for another outstanding stay.
par un voyageur
Excellent
Publié le 12 févr. 2024 sur HotelsVery good service and clean facility.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you, Ichel, for the excellent rating and your kind words. We're thrilled to hear that you appreciated our service and the cleanliness of Oxford Suites Lancaster. It's our goal to ensure every guest has a comfortable and enjoyable stay. We look forward to welcoming you back soon for another great experience.
par un voyageur
Enoyed the stay!
Publié le 5 févr. 2024 sur HotelsThanks for the great stay! Enjoyed every moment! Thanks to stormy, Johnny and kelci. Thank you!
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you, Cody, for your fantastic review! We're so pleased to hear that you enjoyed every moment of your stay with us. A special thanks for recognizing Stormy, Jhonny, and Kelsy – they will be thrilled to know they made such a positive impact on your visit. We look forward to welcoming you back for another great stay at Oxford Suites Lancaster.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Good location near freeway, helpful staff. Did not like noisy heart/ac
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you for sharing your feedback. We're glad you found our location convenient and our staff helpful. We apologize for any inconvenience caused by the noise from the heater/AC unit in your room. Ensuring a comfortable and quiet stay for our guests is important to us, and we will address this concern. We appreciate your input and look forward to the opportunity to serve you better in the future.
par un voyageur
Dirty room
Publié le 29 janv. 2024 sur HotelsDirty! Floor was very dirty, room smelt like stinky socks.. not clean. Comfortable bed though!
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you for sharing your feedback. We sincerely apologize that your room did not meet the high standards of cleanliness we strive to uphold. Please be assured, we take your concerns very seriously and will address them with our housekeeping team immediately to ensure this does not happen again. We're glad to hear that you found the bed comfortable, but we understand a clean and fresh environment is key for a pleasant stay. We hope to have another opportunity to provide you with a much better experience in the future.
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you for choosing to stay with us and for your rating. We're glad to know you had a positive experience. If there's anything specific you enjoyed or any suggestions for improvement, we'd be happy to hear them. We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par VM, Gestion de l’hôtel
Thank you so much for taking a moment to write about your experience.
par un voyageur
Publié le 23 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Eric T., Gestion de l’hôtel
Thank you for the perfect rating! We're delighted to know you had a wonderful experience at Oxford Suites Lancaster. We look forward to your next visit and hope to continue providing top-notch service.
