Note fondée sur 107 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Sheryl, Gestion de l’hôtel
Thabk you for the review. We appriciate your stay here at the Bents Fort Inn.
par un voyageur
Publié le 11 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Sheryl, Gestion de l’hôtel
Thank you for the review. We appriciate your stay here at the motel.
par un voyageur
Publié le 24 oct. 2023 sur Expedia
I do not like to write reviews like this. The facility overall was shabby, though my room was clean. The restaurant and pool mentioned in the Expedia listing were both closed (for a very long time). I had no clean water in the bathroom sink or tub. The onsite manager was very polite and helpful.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Sheryl, Gestion de l’hôtel
we enjoyed your stay. Sorry for the incontinence we are working on improving the issues with the water. Thank you
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Facility could be a little cleaner, especially in the hallways.
Commentaires de Gestion de l’hôtel
22 oct. 2023 par Sheryl, Gestion de l’hôtel
Thank you for your stay. Sorry for inconvenience, we are working on getting the carpets cleaned in the hallways and the rooms.
par un voyageur
Worst Hotel Ever!!!
Publié le 8 oct. 2023 sur HotelsThis is the worst hotel I have ever stayed at. Didn’t expect a whole lot but do expect to have water. Couldn’t use toilet, sink or shower. Manager said it was a breaker problem when water shut off. She said it was fixed and when we got up second morning I water again. I asked for consideration on price but I had prepaid through Hotel/Expedia and she said I would have to take it up with them. Wel we will see if Hotel.com helps with this. Don’t waste your time or money at Bene’s Fort Inn!!
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Sheryl, Gestion de l’hôtel
We apologize for the incontinence and working on getting the water issue fixed.
par un voyageur
Publié le 30 sept. 2023
Stained carpet with i hope just animal feces and urine. Damaged walls in shower. Bathroom unclean. Sheets had brown spots. This used to be a nice place. Not now.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Sheryl, Gestion de l’hôtel
Thank you for the review. We are working on getting our carpets cleaned and looking good. sorry for the inconvenience.
par un voyageur
Publié le 28 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Sheryl, Gestion de l’hôtel
Thank you for the review. looking forward to seeing you again.
par un voyageur
Publié le 4 sept. 2023 sur Expedia
Felt more like staying at a distant relatives house than staying at a hotel
Commentaires de Gestion de l’hôtel
8 sept. 2023 par Sheryl, Gestion de l’hôtel
We enjoyed your stay. More then welcome to come back again. Thank you for the review.
par un voyageur
Should be off online platforms!
Publié le 31 juill. 2023 sur HotelsWe did not stay! Tried to cancel. The receptionist said she could not cancel , we should cancel through the online platform we went through. My husband and I reviewed the rooms. It was smelly in the whole place. Felt dirty. Dark, no lights on in the reception area. Beat up pickup sitting in front.
par un voyageur
Publié le 11 juill. 2023 sur Expedia
Soon as you walk in smells of cat urine .
No restaurant breakfast or pool . Limited towels no washcloths.
Did have mini fridge, microwave and coffee maker in rooms and they didn't smell.
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Sheryl, Gestion de l’hôtel
Thank You for the feedback we are working on everything to get better.
