Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent stay
Publié le 30 mai 2024 sur HomeAwayEverything was perfect. No issues. We would stay there again. Thank you
par un voyageur
Lincoln City
Publié le 28 avr. 2024 sur HomeAwayClean, plenty of room. Could use some updating and painting but good value
Commentaires de Gestion de l’hôtel
13 mai 2024 par VrboOwner, Gestion de l’hôtel
Karlene, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We appreciate your comments to help us improve. We look forward to hosting you for a great stay in the future.
par un voyageur
Vacation
Publié le 14 avr. 2024 sur HomeAwayGood
par un voyageur
Great location, easy check in, private and secure
Publié le 3 mars 2024 sur HomeAwayEverything was terrific, especially the cleaning staff who works here. My only issue was the internet went out and the tv also. I didn't contact guest services to fix these problems so that's on me (my stay was so short) and the weather was exceptionally stormy. But it did seem like the router is a distance from the property, so when it was working it was weak. Again, I didn't troubleshoot this so that's on me. The staff is excellent from what I observed and probably deserve 401K's and health benefits.
Would stay again, but would probably work out the wifi issue beforehand. Again, mia culpa.
Commentaires de Gestion de l’hôtel
6 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Sara. We apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Room is as described
Publié le 26 févr. 2024 sur HomeAwayHome was simple and clean, quiet and a great view
par un voyageur
Good R& R in Lincoln City
Publié le 13 oct. 2023 sur HomeAwayI was disappointed that only one bed was made up when two guests were arriving. The bunk bed mattresses are thin and I could feel the metal slats so we stacked both mattresses on the bottom bunk.
We call and requested help with the TV but, no one came to help us. We were told that cable wasn't an eminitity yet we were able to watch Jeopardy and Wheel of Fortune on 10/11. The only outlet in the bunk bed room was up high on the wall opposite the wall. The head of the bed was not close to the outlet - I have a CPAP machine and was unable to use it.
The property was clean and we did enjoy our stay
par un voyageur
Go elsewhere
Publié le 9 juill. 2023 sur HomeAwayHighly disappointed
par un voyageur
Definitely downscale,
Publié le 4 juill. 2023 sur HomeAwayYou get what you pay for. Everything smells like dogs, there's some mold damage in the ceiling of the bathroom, the rooms are tiny, you can't close the door to one because the bunk bed is too big. No closets, space heaters. On the other hand, you can see the ocean, and it's a 5 min walk down to the beach
Commentaires de Gestion de l’hôtel
21 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, David and we sincerely apologize for the inconvenience that you have experienced during your stay. Our local operations manager strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We do hope we will have another chance to better serve you in the future.
par un voyageur
Great stay again! 👍🇺🇸
Publié le 7 mai 2023 sur HomeAwayAlways great!
par un voyageur
Not as pictured
Publié le 19 avr. 2023 sur HomeAwayThe pictures look much better than the unit does. I'll list my complaint below. I wish I could upload my own photos...
Wi-Fi did not work the 5 days we stayed.
No heat in the living area, it gets cold.
Dishes were dirty.
Nothing matches, it's chintzy.
No blackout shades.
Broken outlet covers.
Poor maintenance and repairs.
Futon is horribly uncomfortable to sit on and I couldn't imagine sleeping on it.
The bunk beds are noisy.
There are no pot holders.
Paint is flaking and does not match where things are patched.
Overall this place was cheap and ok but you should know what your getting and not be mislead by pictures.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
