Note fondée sur 487 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par General Manager, Gestion de l’hôtel
Dear Camilla,Thank you for choosing us at Quality Inn & Suites during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Check in was a nightmare. They had lost our reservation which took 30 minutes to find.. then acted annoyed we had dog with which was put in the reservations. They charge an extra $100 deposit which I have yet to get back.. overall just not worth it. Even leaving an employee wouldn’t move out of the door way while smoking a cigarette so we could comfortably get our stuff through the door.. property is less then a minute jog from the state penitentiary too..
Commentaires de Gestion de l’hôtel
18 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Nicolette,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur
Publié le 16 févr. 2024 sur Expedia
The room was nice but the pillows and mattress were too soft for us. Had a hard time sleeping because of that.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Bonnie,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
par un voyageur
Publié le 4 févr. 2024 sur Expedia
My room was not cleaned in 3 days
Commentaires de Gestion de l’hôtel
5 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Monsurat,Thank you for staying with us at Quality Inn & Suites and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Bathtub got plugged up after taking a shower phone did not work
Commentaires de Gestion de l’hôtel
1 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Mat,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
par un voyageur
Bargain stay
Publié le 26 janv. 2024 sur HotelsLooking for a bargain in Lincoln Nebraska I was skeptical as to whether I was going to get a good value after reading the reviews for this particular hotel I find it plenty of people liked it and there didn't seem to be any padding of the reviews so I went for it it was pleasantly surprised it's a great value for money place.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Jonathan,We are delighted that you decided to stay with us at Quality Inn & Suites during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
par un voyageur
Decent value, but overlooks a prison
Publié le 15 janv. 2024 sur HotelsI made the reservation because some other reviews noted it was in an "industrial" area, but the hotel was very nice. It was what you'd expect from a $60/night room. I'd bet the room was renovated 5-6 years ago, but the rest of it hasn't been touched since the 70s.
The worst part is that it's one block from a prison (it looks like a maximum security prison).
Commentaires de Gestion de l’hôtel
15 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 12 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Sunny, Gestion de l’hôtel
Thank you so much for staying with us .Hope to see you soon!
par un voyageur
Publié le 7 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Pam,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 5 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Kimberly,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
