Ratings based on 300 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 30, 2024 on Expedia
5 out of 5
by A traveller

Posted Jan. 5, 2024 on Expedia
We only stayed 1 night due to flight layover so I really can't give a proper review . the apartments were very clean and well stocked. the only concern was the ceiling had a water leak from the upstairs bathroom..had to put down a pan to catch dripping water.
2 out of 5
by A traveller from mclean

This traveller left a rating score only Posted Dec. 24, 2023 on Expedia
5 out of 5
by A traveller

A gem

Posted Dec. 17, 2023 on Hotels
The apartment is beautiful, modern, all amenities. In the best neighborhood of Lisbon, truly a hidden gem. The only issue we had was the extremely complex and confusing check-in system they have in place.
5 out of 5
by A traveller

Worth considering

Posted Dec. 17, 2023 on Hotels
Large, convenient, comfortable. Centrally located. You can’t go wrong here.
2 out of 5
by A traveller

Posted Nov. 21, 2023 on Expedia
Check in desk is not in the same location. Uncomfortable
Comment from Hotel Management
Nov. 28, 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Minshik,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the separate location of our check-in desk. Your input is invaluable to us as it helps us identify areas for improvement. We continuously strive to enhance our guests' experience and will take your comments into consideration to better streamline our services.We would like to invite you to experience the enchanting Christmas atmosphere in Lisbon. Visit the Christmas markets in Praca do Comercio or take a stroll through the festive decorations in Baixa-Chiado. The city comes alive during this season, offering a magical ambiance that you won't want to miss.Best Regards,Lisbon Serviced Apartments
4 out of 5
by A traveller

Posted Nov. 11, 2023 on Hotels
The unit was great. Customer service was inconsistent depending on who you interacted with. Awful at times and excellent at others.
Comment from Hotel Management
Nov. 14, 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Anonymous,Thank you for sharing your feedback with us. We appreciate your kind words about our unit and apologize for the inconsistency you experienced with our customer service. We strive to ensure every guest receives excellent service consistently, and your feedback will help us address these issues more effectively. We hope to have the opportunity to provide you with a seamless and exceptional experience on your next visit.Best Regards,Lisbon Serviced ApartmentsAs for a suggestion to enjoy Lisbon during the Christmas season, I recommend visiting the Christmas market at Praça do Comércio. You'll find a festive atmosphere with traditional crafts, delicious food, and joyful entertainment, making it a delightful experience to embrace the holiday spirit in Lisbon.Best Regards,Lisbon Serviced Apartments
4 out of 5
by A traveller

Posted Sep. 23, 2023 on Expedia
Comment from Hotel Management
Oct. 19, 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Ma. Eugenia,Thank you for choosing Lisbon Serviced Apartments for your stay! We're delighted to hear you had a pleasant experience. We appreciate your feedback, and we're always striving to make your next visit even better.If you're considering another visit, we recommend exploring Lisbon during the Christmas season. The city comes alive with festive lights and decorations. Don't miss a trip to the enchanting Jerónimos Monastery - it's a true holiday gem!Best Regards,Lisbon Serviced Apartments
4 out of 5
by A traveller

Posted Sep. 11, 2023 on Expedia
Central and close to El Corte Ingles. Safe building.
Comment from Hotel Management
Oct. 19, 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear ANA FILIPA,Thank you for your review of Lisbon Serviced Apartments! We're delighted to hear you found our location central and convenient. With Christmas just around the corner, we'd like to suggest visiting the beautiful Jerónimos Monastery in Lisbon to immerse yourself in the festive spirit. Wishing you a joyful holiday season!Best Regards,Lisbon Serviced Apartments
4 out of 5
by A traveller

Posted Sep. 11, 2023 on Expedia
Comment from Hotel Management
Oct. 19, 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Rouzbeh,Thank you for choosing Lisbon Serviced Apartments for your stay! We appreciate your feedback and rating. We're thrilled to hear you had a positive experience.If you're ever back in Lisbon, consider visiting the enchanting Christmas market at Praça do Comércio to soak up the festive spirit and explore this beautiful city.Best Regards,Lisbon Serviced Apartments