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Vila Gale Collection Palacio dos Arcos Hotel

5.0 star property
Family-friendly 5-star hotel near Carcavelos Beach

Choose dates to view prices

Photo gallery for Vila Gale Collection Palacio dos Arcos Hotel

Bar (on property)
Interior
View from property
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Largo Conde das Alcacovas, 3, Oeiras, 2770-031
  • Place, Oeiras Parque
    ‪18 min walk‬
  • Place, Marques de Pombal Palace
    ‪3 min drive‬
  • Place, Rossio Square
    ‪14 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪19 min drive‬

Room options

View all photos for Double or Twin Room, Balcony, Pool View

Balcony view

Double or Twin Room, Balcony, Pool View

8.4 out of 10
Very good
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, desk

Double Room Single Use, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, Balcony, Sea View

Premium Double or Twin Room, Balcony, Sea View

Premium Double or Twin Room, Balcony, Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (+1 Child Extra Bed)

Minibar, in-room safe, individually decorated, desk

Double or Twin Room (+1 Child Extra Bed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

Minibar, in-room safe, individually decorated, desk

Double or Twin Room, Balcony (+1 Extra Bed, 3 Adults)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Oeiras

Heart of Oeiras.Your stay at this Paco De Arcos hotel places you within 3 miles (5 km) of Oeiras Parque and Jamor National Sports Center. National Stadium and Carcavelos Beach are also within 3 miles (5 km).

What's nearby

  • Oeiras Parque - 18 min walk - 1.6 km
  • Marques de Pombal Palace - 3 min drive - 2.6 km
  • Belém Tower - 9 min drive - 8.1 km
  • Avenida da Liberdade - 13 min drive - 15.3 km
  • Rossio Square - 14 min drive - 16.4 km

Getting around

  • Paço de Arcos Station - 3 min walk
  • Rua Damião de Góis Stop - 9 min drive
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Os Queques da Linha - ‬6 min walk
  • ‪Panorama Loft & Garden - ‬10 min walk
  • ‪Bib's Crew - ‬3 min walk
  • ‪Quitanda - ‬10 min walk
  • ‪Madrasta - ‬5 min walk

About this property

Vila Gale Collection Palacio dos Arcos Hotel

Family-friendly 5-star hotel near Carcavelos Beach
Vila Gale Collection Palacio dos Arcos Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2228 square feet (207 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the luxury Vila Gale Collection Palacio dos Arcos Hotel. Parking is available for a fee.

This 5-star Oeiras hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2228 sq ft of conference space
  • 207 sq m of conference space
  • Built in 1490
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Vila Gale Collection Palacio dos Arcos Hotel offers 76 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Satsanga has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12.50 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 12.50 per day
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Eurocard, and debit cards. Cash is not accepted. 

Property Registration Number 4156

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vila Gale Collection Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Hotel Oeiras
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Palacio dos Arcos
Vila Gale Collection Palacio dos Arcos Hotel
Vila Gale Collection Palacio dos Arcos Oeiras
Vila Gale Collection Palacio dos Arcos Hotel Oeiras

Vila Gale Collection Palacio dos Arcos Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 357 out of 453 reviews
Rating 8 - Good. 80 out of 453 reviews
Rating 6 - Okay. 11 out of 453 reviews
Rating 4 - Poor. 4 out of 453 reviews
Rating 2 - Terrible. 1 out of 453 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Chandler

Stayed 5 nights in Sep 2025

6/10 Okay

natalia

Disliked: Room comfort
.
Stayed 3 nights in Sep 2025

10/10 Excellent

tom joel roltsch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
Stayed 2 nights in Sep 2025

4/10 Poor

Ron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every aspect. Obrigado!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very kid friendly
Stayed 9 nights in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Stayed 8 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Stayed 6 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Staff & service
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
Stayed 6 nights in Aug 2024

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Anandhi

Stayed 3 nights in Jun 2024

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Danny

Stayed 4 nights in May 2024

10/10 Excellent

Fernanda, Berkhamsted

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Great for business or just holidays with the family
Stayed 6 nights in Feb 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, Friendly and very professional staff! Super comfortable beds and delicious breakfast! Can’t wait to come back! Thank you for everything!
Stayed 3 nights in Jan 2024

10/10 Excellent

Jesper

Stayed 4 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

himanshu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average hotel with five star label

Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and character of the main building
Stayed 6 nights in Oct 2023