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Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

3.0 star property
3-star hotel near Destiny USA

Choose dates to view prices

Photo gallery for Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

Exterior
Free daily continental breakfast
Property amenity
Lobby sitting area
Hypo-allergenic bedding, down comforters, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪15 min walk‬
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

King Room - Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Double Beds, Deluxe Room, Non-Smoking

  • Sleeps 4
  • Free WiFi

Deluxe King Room-Non-Smoking

  • Sleeps 4
  • Free WiFi

1 Double Bed, Mobility/Hearing Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Double Beds, Non-Smoking

  • Sleeps 4
  • Free WiFi

1 Double Bed, Hearing/Mobility Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 Double Bed, Mobility Accessible Room, Bathtub W/ Grab Bars, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 Double Bed, 1-Bedroom, Suite, Non-Smoking

  • Sleeps 1
  • Free WiFi

About the area

Liverpool

In state park.You'll find Hopkins Road County Park and Salt Museum within 2 miles (3 km) of this hotel. Sainte Marie among the Iroquois and Onondaga Lake Park are also within 3 miles (5 km).

What's nearby

  • Hopkins Road County Park - 15 min walk - 1.3 km
  • Onondaga Lake Park - 15 min walk - 1.3 km
  • Lake Onondaga - 1 min drive - 1.5 km
  • Salt Museum - 3 min drive - 3.3 km
  • Syracuse University - 12 min drive - 10.7 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Denny's - ‬2 min drive
  • ‪KFC - ‬3 min walk
  • ‪Dunkin' - ‬3 min drive

About this property

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

3-star hotel near Destiny USA
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square meters) and includes conference space. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Randolph Hotel Liverpool/Syracuse/Airport West, Trademark. Self parking is free.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2700 sq m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers 198 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
Liverpool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,151 reviews
The price is CA $99
CA $114 total
includes taxes & fees
May 24 - May 25
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to June 30 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

How close is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark to the airport?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is 5.5 mi (8-min drive) away from the Hancock Intl. Airport (SYR) airport, the closest popular airport to the property.

How much does it cost to stay at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark on May 31, 2026 start from CA $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have an airport shuttle?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers a free airport shuttle, available 24 hours a day, on request.

How close is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark to the beach?

This hotel is 13.5 mi (22-min drive) from Valentines Beach and 14.3 mi (20-min drive) from Oneida Shores. Don't forget your sunscreen!

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offer free breakfast?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a casino at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

No, there is no casino at this hotel, but Point Place Casino (20-min drive) is nearby.

What time is check-in at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Randolph Hotel Liverpool/Syracuse/Airport West, Trademark?

This hotel offers free self parking.

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have a pool?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark does not have a pool.

Does Randolph Hotel Liverpool/Syracuse/Airport West, Trademark have a spa?

There are no spa services available at this hotel.

How close is Randolph Hotel Liverpool/Syracuse/Airport West, Trademark to downtown Liverpool?

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark is 1.5 mi away from Liverpool.

Randolph Hotel Liverpool/Syracuse/Airport West, Trademark Reviews

Reviews

6.6
Rating 10 - Excellent. 263 out of 1006 reviews
Rating 8 - Good. 201 out of 1006 reviews
Rating 6 - Okay. 195 out of 1006 reviews
Rating 4 - Poor. 173 out of 1006 reviews
Rating 2 - Terrible. 174 out of 1006 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and kind gentle staff THANK YOU
Stayed 1 night in Mar 2026

4/10 Poor

Barry

Travelled with family
Disliked: Amenities, property conditions & facilities
Front desk staff were great. We needed 3 rooms. My room when I opened the door someone already had this room Occupied. My tv did not work. The second room the tv did not work and the heat did not work. The technician came and fixed both tv’s. The second room did not have heat but it wasn’t realized until the middle Of the night. So we do not call anyone. There was no phone to call Anyone as well. The third room the bathtub did not drain. Did not realize until the following morning. The lobby was amazing but deceiving as the rest of the hotel is outdated and needs major updates. There are no Locks on the doors. Some of the rooms had no fire detectors. I would not recommend.
Stayed 1 night in Feb 2026

6/10 Okay

Doris H, Sale Moor

Disliked: Amenities
In total transparency the hotel is under massive renovation, keeping this in mind the beds are comfortable, the rooms are quite cold and the blankets/comforters are not enough but they do try. The breakfast is there but it is mainly waffles no eggs or anything that you cannot do yourself. Was it worth the money. No not in my opinion. Will it be in the future yes. This hotel will be worth it especially if they keep the staff they currently have.
Stayed 3 nights in Feb 2026

6/10 Okay

Louis

Liked: Cleanliness, staff & service
There were some small issues with the room -- missing soap and shampoo, wonky TV remote, disconnected bedside lamp. The front desk took care of the missing supplies; I took care of the remote and lamp. Otherwise, the room was quiet and comfortable, and a good value.
Stayed 1 night in Feb 2026

8/10 Good

Tony

Stayed 1 night in Feb 2026

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Jan 2026

10/10 Excellent

Scarlett

Stayed 2 nights in Feb 2026

6/10 Okay

Elio

Amenities
Stayed 1 night in Jan 2026

4/10 Poor

Savonne

Liked: Cleanliness, staff & service
Disliked: Amenities
The entire hotel is under renovation. No amenities available. Room was cold although heat was on, took shower 1/2 hour to get hot, and I had to listen to an annoying beeping sound from a malfunctioning smoke alarm the entirety of my stay. Breakfast was stale. Room was dated but clean. Staff was friendly. Did not enjoy stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Keven

Stayed 1 night in Jan 2026

10/10 Excellent

Mandou

Stayed 2 nights in Jan 2026

4/10 Poor

Gleis

Travelled with partner
Liked: Cleanliness
Check your card all the time. They took money from my card 2 days after I left the hotel. I called them explaining the situation and they returned one charge and I still waiting for the second charge that they did without my consent. I went to the hotel to claim for the issue and they told me that the money will go back in one day, I have 2 days waiting😡
Stayed 1 night in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what I needed for my overnight stay.
Stayed 1 night in Dec 2025

6/10 Okay

Megan

Stayed 1 night in Jan 2026

6/10 Okay

Diego

Travelled with family
Disliked: Amenities
No breakfast as it was offered
Stayed 1 night in Nov 2025

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, amenities
Staff was unprofessional, when we arrived no one had a name tag. They were not prepared for check in, we wanted a deluxe sweet and were bumped down a room because it wasn't clean for us. There was no refrigerator in our room, they did end up delivering one but after an hour and we had to call twice. The pool was under maintenence which was not posted on their site. Portable heater needed to heat the room. No shuttle service available. When checking out the staff was more concerned about their popcorn machine than anything else. Buttons missing on the phone in the room. We were also charged on the wrong card without being asked which payment we would like to use. I would not recommend staying here.
Stayed 1 night in Jan 2026

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness
They shut water off without giving us a heads up or warning.
Stayed 1 night in Jan 2026

8/10 Good

Yucheng

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good room! Everything is clean. but a little cold. the aircondition didn't work well.
Stayed 2 nights in Jan 2026

4/10 Poor

Janayah

Business traveller
Disliked: Property conditions & facilities
The room was in okay condition. But the entire hotel seemed to be in disrepair—exposed flooring and plumbing throughout. The heating system was a major issue. The central unit was out of order and so there was a very loud and obnoxious space heater in its stead. Overall, probably would not choose to stay here again, but you get what you pay for. Silver lining, the staff was nice and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
The was spotless and the staff was great
Stayed 1 night in Jan 2026

4/10 Poor

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Arun

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and peaceful
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Clean room and staff was courteous
Stayed 1 night in Sep 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities
Rooms are spotless and the area and view are very nice. The staff is friendly and very helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Fred

Stayed 4 nights in Dec 2025