Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bonne adresse a recommander
Publié le 20 juin 2023 sur Hotelspar un voyageur
Bonne étape
Publié le 1 juill. 2019 sur HotelsTrès bonne étape sur la route entrée Salt Lake City et Grand Teton. Une belle surprise. Piscine et jacuzzi après des heures sur la route très agréable. Chambre très agréable avec un trésor Bonn accueil. Bon petit-déjeuner
Commentaires de Gestion de l’hôtel
8 juill. 2019 par Jessica N, Gestion de l’hôtel
Thank you for your review.
par Patrick
correct
Publié le 28 juill. 2017 sur HotelsHotel correct pour le prix mais 30 min d attente a l accueil pour regler un probleme de reservation et pas d ascenceur pour monter les bagages au 2eme etage>
Commentaires de Gestion de l’hôtel
5 sept. 2017 par Valued Guest, Gestion de l’hôtel
We are sorry you had a issue with your reservation. We are glad that everything else met your expectations. Thank you for letting us know. We will work hard to fix this issue.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par General Manager, Gestion de l’hôtel
Dear Wendy,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Peter PatelGeneral Manager
par un voyageur
Publié le 14 mars 2024 sur Expedia
The room wasn’t too bad until I laid down and thought I saw a bed bug, but brushed it off. The next morning I started to get itchy and had what I thought were hives. Turns out it was bed bugs and I was having an allergic reaction to their bites. My daughter and I both had bites! Terrible and I am praying we don’t bring any home with us!
Commentaires de Gestion de l’hôtel
16 mars 2024 par General Manager, Gestion de l’hôtel
Dear Sarah,We're deeply sorry to hear about your experience with bed bugs during your stay. Ensuring the comfort and safety of our guests is our top priority, and we take reports of pests very seriously. We have immediately taken steps to address this issue, including a thorough inspection and treatment of the affected room. Additionally, we will be conducting a comprehensive inspection of all our rooms to ensure this does not happen again. We understand the seriousness of this matter and apologize for any inconvenience or discomfort it may have caused. However, please note that we have a vigorous pest control program and make sure that there are no bugs, roaches or any other pests in our rooms.Sincerely, Peter PatelGeneral Manager
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2024 par General Manager, Gestion de l’hôtel
Dear THI KIM, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Peter PatelGeneral Manager
par un voyageur
Publié le 13 mars 2024 sur Expedia
The only thing I didn’t like is the beds are very hard
Commentaires de Gestion de l’hôtel
14 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay overall. We apologize for any discomfort you experienced with the beds being too hard. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our accommodations for our guests' comfort.Sincerely, Peter PatelGeneral ManagerSuper 8 by Wyndham Logan(435) 363-0050pandshotels@gmail.com
par un voyageur
Publié le 11 mars 2024 sur Expedia
This hotel was not the cleanest. BUT the sheets and towels were! We had read other reviews about bedbugs, so we took the sheets down to the mattress. Nice and clean. The bed is comfortable, and I feel is was a expected for the cost
Commentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found the sheets and towels to be clean and that you felt comfortable with the bed despite concerns from other reviews. We appreciate your understanding regarding the cleanliness and value for the cost. We will continue to work on improving cleanliness throughout the hotel to ensure a more enjoyable stay for all our guests.Sincerely, Peter PatelGeneral ManagerSuper 8 by Wyndham Logan(435) 363-0050pandshotels@gmail.com
par un voyageur
Publié le 10 mars 2024 sur Expedia
It needs new paint and carpet and I had to tie the curtains together so they covered the window. It just felt dingy and old
Commentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the paint, carpet, and curtains in your room. Your comments are valuable, and we will use them to prioritize necessary renovations and improvements to enhance the overall guest experience. We appreciate your patience and hope to welcome you back in the future for a more pleasant stay.Sincerely, Peter PatelGeneral ManagerSuper 8 by Wyndham Logan(435) 363-0050pandshotels@gmail.com
par un voyageur
The only bad I could not operate the tv would not
Publié le 10 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We're glad to hear that your overall experience was positive. We apologize for any inconvenience you experienced with the TV. Your feedback helps us improve, and we will ensure that our team addresses this issue promptly. We appreciate your understanding and hope to welcome you back for an even better stay in the future.Sincerely, Peter PatelGeneral ManagerSuper 8 by Wyndham Logan(435) 363-0050pandshotels@gmail.com
