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DoubleTree by Hilton London Heathrow Airport

4.0 star property
4-star hotel in Cranford

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Photo gallery for DoubleTree by Hilton London Heathrow Airport

Exterior
Reception
Superior Room, 1 King Bed with Sofa bed
Reception
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available

Explore the area

View in a map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE
  • Airport Bowl
    ‪18 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪6 min drive‬

Room options

View all photos for Family Room, 2 Twin Beds

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Guest Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Guest Room

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Room, Accessible

7.4 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Room , 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Room , 1 Queen Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Queen Deluxe, 1 Queen Bed

In-room safe, soundproofing, iron/ironing board, free WiFi

Queen Deluxe, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for King Deluxe Room, 1 King Bed

King Deluxe Room, 1 King Bed

King Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room , 1 King bed

In-room safe, soundproofing, iron/ironing board, free WiFi

King Room , 1 King bed

8.2 out of 10
Very good
(30 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, 1,237 reviews
The price is CA $142
CA $170 total
includes taxes & fees
Aug 19 - Aug 20
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About the area

Hounslow

Cranford stay.Your stay at this Cranford hotel places you within 6 miles (10 km) of Twickenham Stadium and Syon Park. Royal Botanic Gardens, Kew and Kempton Racecourse are also within 6 miles (10 km).

What's nearby

  • Airport Bowl - 18 min walk - 1.5 km
  • Stockley Park - 5 min drive - 4.1 km
  • Twickenham Stadium - 10 min drive - 6.4 km
  • Hampton Court Palace - 18 min drive - 11.9 km
  • Royal Botanic Gardens, Kew - 18 min drive - 8.9 km

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Hayes & Harlington Station - 5 min drive
  • Heathrow Airport (LHR) - 10 min drive

Restaurants

  • ‪Hilton Garden Inn London Heathrow Airport - ‬4 min drive
  • ‪The Queens Head - ‬10 min walk
  • ‪Costa Coffee - ‬5 min drive
  • ‪KFC - ‬8 min walk
  • ‪Green Man - ‬3 min drive

About this property

DoubleTree by Hilton London Heathrow Airport

4-star hotel in Cranford
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

  • 200 guestrooms or units
  • 5 levels
  • 3240 sq ft of conference space
  • 301 sq m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and safes. LED televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Similar properties

Meeting facility

Radisson Blu Hotel, London Heathrow

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 2,871 reviews
The price is CA $164
CA $197 total
includes taxes & fees
Aug 13 - Aug 14
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Airport shuttle fee: GBP 6.80 per person (one way)
  • Self parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

DoubleTree by Hilton London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Heathrow T5 was wonderful!
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

2/10 Terrible

Janet

Stayed 1 night in Dec 2024

8/10 Good

Sharif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to LHR. Space is always problem in London. Staff tries their best.

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great.
Stayed 1 night in Oct 2024

2/10 Terrible

Karlos

Stayed 3 nights in Nov 2024

8/10 Good

John

As it happens we did not stay at the Double Tree property but were moved to the Terminal 5 Hilton. We have not real complaints except for the fact that the food was very expensive (although it was good too). Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Hector

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Mamuna, Fairfield

Stayed 2 nights in Oct 2024

8/10 Good

Shakira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surroundings not so good
Stayed 1 night in Aug 2024

8/10 Good

Tunji

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Great stay - very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Renea

Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel moved me to an alternative hotel near T5 and informed me via a message through Expedia. Not as convenient having arrived at T2 and cost me quite a lot extra for a taxi when travelling with a small child. Too much faff to get to T5 and then the hotel on the hotel hoppa buses. The hotel I ended up staying in was perfectly adequate.
Stayed 1 night in Nov 2024

10/10 Excellent

Milagros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2024

8/10 Good

Navin

Stayed 1 night in Jul 2024

4/10 Poor

Caroline

Travelled with family
Disliked: Staff & service
We were extremely rushed during check in. Shuttle service was a big reason we booked this hotel and did not realize how much it would cost us. We were under the impression it was included. We should have taken an Uber or taxi with the 2 of us, as the cost per person had added up. I would recommend this hotel mention the specific cost when providing times for the shuttle.
Stayed 1 night in Oct 2024

6/10 Okay

Christian

Stayed 2 nights in Oct 2024

8/10 Good

Krista

Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judi

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Mind the shower!!

I fell in the shower because the tub was like an ice skating rink. No bath mat available but afterwords it did say beware not to slip and go ask front desk for a mat. So they are aware it’s a problem but haven’t really solved it. Luckily I didn’t rebreak my ribs from two months ago. Hotel staff very unfriendly as well.
Stayed 1 night in Oct 2024

6/10 Okay

Vinay Kant

Average hotel

Poorly maintained, the bathroom sink drain faulty. The AC temperature control light was very bright and disturbing. Overall very average hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Christiancito

Stayed 1 night in Oct 2024

4/10 Poor

Deborah A

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very disappointed that no shuttle service to Terminal 4 Heathrow. Ad said shuttle service to airport. It did not say “except terminal 4”!
Stayed 1 night in Oct 2024