Hyatt Place London City East

4.0 star property
4-star hotel near Brick Lane

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Lobby
Cocktail bar
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Terrace

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

1 King Bed Balcony with Sofa

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Shoreditch stay.Within a 10-minute walk of this Shoreditch hotel, you'll find Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 2 miles (3 km).

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Old Spitalfields Market - 8 min walk - 0.7 km
  • Tower of London - 13 min walk - 1.1 km
  • The Gherkin - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Castle - ‬3 min walk

About this property

Hyatt Place London City East

4-star hotel near Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 55-cm smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 614 out of 1043 reviews
Rating 8 - Good. 301 out of 1043 reviews
Rating 6 - Okay. 87 out of 1043 reviews
Rating 4 - Poor. 21 out of 1043 reviews
Rating 2 - Terrible. 20 out of 1043 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Room was good. Bed creaked a lot and the pillows were a bit soggy. Bar was very pricey! Breakfast was fine and the staff were lovely
Stayed 2 nights in Dec 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All very clean and quiet. The only complaint is that the window faced a cement wall.
Stayed 3 nights in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Great small hotel. Friendly staff, good location in the east end, smaller but clean and comfortable rooms. Comfortable bed. Good shower!
Stayed 1 night in Nov 2025

6/10 Okay

True Refrigeration Uk

Business traveller
Pretty average, but dirty, cleaning cones out when not cleaning, dirty lobby, cramped breakfast area. Advertised as Shoreditch it’s not. It’s fine if it’s cheap but don’t think you are staying in some flash Hyatt, it’s very standard. Kettle didn’t work, iron was old, dirty and half working.
Stayed 1 night in Dec 2025

8/10 Good

Glen

Stayed 1 night in Dec 2025

10/10 Excellent

Rashad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel, nice and clean, staff excellent. However, neighbourhood is not great. But excellent food choices at one minute walk.
Stayed 3 nights in Nov 2025

8/10 Good

Sally-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, beautiful roof top bar, clean room
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 4 nights in Nov 2025

4/10 Poor

Mark

Stayed 2 nights in Nov 2025

4/10 Poor

Craig

Basic, basic, basic. A lot better hotels in London than this!
Stayed 1 night in Jul 2025

10/10 Excellent

Curtis

Stayed 1 night in Nov 2025

8/10 Good

Yangmiao

Stayed 4 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 3 nights in Nov 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel. Would stay again. Great breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kind helpful (busy) staff. Really lovely room made special with thoughtful rose petal decoration in room and a drink voucher as they knew I had a celebration. Really nice spacious accomodation. Thank you everyone x
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Shanta

Stayed 1 night in Nov 2025

10/10 Excellent

Ali

Stayed 1 night in Nov 2025

10/10 Excellent

Muhammad

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Best hotel and environment staff nothing to complain about at all bathroom spotless balcony beautiful views amazing culture wonderful just the best hotel I’ve been to and worth every penny
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

10/10 Excellent

ALIYA

Liked: Cleanliness, staff & service, amenities
Staff was extremely accommodating
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Had a great stay overall! Just be careful not to accidentally take the service elevator...you will get stuck and if youre like me, panic. The hotel staff were so kind to me, even though it was my doing. As long as you avoid that id highly recommend staying here! I didnt use any of the amenities, but everything was nice and well kept.
Stayed 3 nights in Nov 2025

8/10 Good

Vanessa

Stayed 1 night in Nov 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good apart from an unwelcome “discretionary” charge on checkout that could not be removed from the checkout terminal. No idea what it is for and refused to pay it.
Stayed 1 night in Nov 2025